petTracer Reviews

Name: petTracer
Address: Grundstrasse 10, Rotkreuz, Zug
Rating: 4.30

4.3 Rating 548 Reviews

84 %

of reviewers recommend petTracer

Company Reviews

Metrics

4.3

Based on 548 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

petTracer 5 star review on 21st December 2025

Goran Kelava

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't speak highly enough of PetTracer. I tried a couple of other GPS trackers, but the short battery life was problematic or the accuracy of the GPS not great. PetTracer collars can go uncharged for at least 48hrs, whilst pinging the cats' location every 10 minutes. It helped find and rescue our 7 month old kitten who was missing and found pinned in a corner of a garage roof by a neighbouring aggressive cat and too scared to move. It's also helps get the 2 kittens in on warm nights by pin pointing exactly where they are so we know where to find them. The customer service has been excellent. From responding to emails on a Friday evening when first setting up the collars, to double checking that they were working properly. The collars fit both kittens well, an additional padded spacer being needed for the smaller one, but both don't seem to notice them at all. Overall PetTracer offers complete peace of mind that we know the cats are safe and well, and if they do ever get lost or trapped in somewhere we can find them. Thank you very, very much.”

petTracer 5 star review on 20th April 2022

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Posted 3 years ago

“This is the best tracker I have ever come across , very light and as its distributed into the whole collar so not off set weight my kitten does not ever realise she has it on , when I tried the trackers that fit onto the collar she hated it !!! This one is so comfy and she doesn’t even know it’s on . So easy to keep tabs on your kitty and being able to connect to your phones hotspot enabling it to go mobile to find your car further afield out side of your house wifi is just magical . Never again will I have a sleepless night not knowing where my kitten is . Well worth the money for peace of mind . Absolutely love it 😍”

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Posted 3 years ago

“I had a previous tracker for my cat which I got because she went missing one night a couple of years ago. By the utmost good luck, we found her within 24 hours but if there'd been an inch of bad luck involved, we might never have seen her again. The first tracker was great for me but it had flashing lights which must have been stressing her out as within 3 months, she had groomed herself bald on her underside. So back to square one.Then I found PetTracer and learned that is has no flashing lights - only an LED which you can activate if you're looking for your pet in the dark. PetTracer is fantastic. She has adapted to it really well - as I say, there are no flashing lights and she appears to be very comfortable with it on. Best of all, the battery lasts the whole weekend (if we're away) and it can last for longer if you change the tracking mode - which we'll be doing when we go for longer holidays. Absolutely brilliant and what peace of mind. Worth every penny.”

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Posted 3 years ago

“It has really help put our mind at ease when Zeus goes out. We found him caught in bush full of brambles, he was so lucky. Now we can find him within 5 minutes if needed! Amazing to see how far he actually travels.”

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Posted 3 years ago

“I struggled initially to set it up, but the customer service was so supportive and patient with me. I’m delighted with my purchase and it’s so much better than other trackers I’ve tried in my car. He is only small so others weighted him down but petTracer is much more comfortable in him. It’s great peace of mind knowing where he is when he’s out exploring. I highly recommend it!”

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Posted 3 years ago

“We have recently moved house to a completely new area. Both our cats had lived at our previous home for over 10 years and loved their out door life. I chose Pet Tracer mostly because of the size of the collar. Collars are not a bother to my cats at all they hardly notice them Set up of Pet Tracer - you need a laptop and Wi-Fi and be prepared to download some USB drivers for the first base set up Once you are all set up this solution works like a dream. It’s given me such piece of mind letting them loose in their new neighbourhood, I made an excellent choice :)”

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Posted 3 years ago

“After my sister lost her cat i wanted to keep an eye on my kitten!! Pet tracer is brilliant. I chose it because can fit on a small cat with an insert. Lots of other makes were to big for him!! Its not to heavy and is extremely accurate. I can see where he is at any time of the day. Thoroughly recommend!!”

petTracer 5 star review on 21st March 2022

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Posted 3 years ago

“I do like my Pet Tracer, however often the app will not update or say connection has been lost. This happens often and is not infrequent.”

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Posted 3 years ago

“When I eventually got it connected to my computer it is really good. I can keep track of my baby now. She is a naughty tortie and likes to get inside things!”

petTracer 5 star review on 20th March 2022

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Posted 3 years ago

“exellent customer service and the best gps tracking collar ive ever tried”

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Posted 3 years ago

“It's really good overall. The app is really good and you can view on a PC too. The collars are a bit big and bulgy. The batteries never last as long as advertised - no way up to 30 days - a week maximum and generally 2 to 5 days”

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Posted 3 years ago

“Excellent product.. Works very well and is great peace of mind when my cat Rudy is out exploring”

petTracer 5 star review on 15th March 2022

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Posted 3 years ago

“After one of our cats went missing for a few days over Christmas, we wanted a way of keeping track of them when they go out and about during the day. Our cats now wear petTracer collars. I can’t describe the peace of mind they have given us. They are easy to use and I love being able to check in on our cats at any time! In the last two weeks, one of our cats injured his leg badly whilst out. It was again thanks to our petTracer collar that we were able to find him and get him to the vets. These collars are a must have for people who love their cats and want peace of mind while they roam! I wouldn’t be without mine now I have them!”

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Posted 3 years ago

“Purchased after our young cat went missing for a few days. Excellent company and product. Customer service response is super quick and really helpful with any questions. Tracker provides great peace of mind as we never have to worry and it’s lovely to see where she goes exploring!”

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Posted 3 years ago

“We use petracer with our cat and it provides reassurance of where she may be, if she has not returned home within a couple of hours. We had problems with the equipment initially but this was eventually resolved. In terms of improvements, the map detailing zoom could be better and maybe a tag/bell incorporated. But generally speaking, I would highly reccomens this product.”

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Posted 3 years ago

“Excellent customer service peace of mind with tracking of my cats locations would not be without this collar and totally recommend 🐾”

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Posted 3 years ago

“We have been using petTracer for a couple of months now, it gives me great peace of mind, I know where my boy is at all times. The company are always on hand to help, very satisfied, highly recommend 👌”

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Posted 3 years ago

“Good concept but range in reality is very limited and the claim of upto 1 mile is more like 200 yards in practise. Tonight I can't login to the app with my saved password which happens very often at this time of night. When it works its good and good for all day battery life but has many shortfalls. Still better than previous collar which required to be changed twice a day to last. But watch out for that claim of 1 mile range which is not even close to the truth!!”

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Posted 4 years ago

“Battery is really good compared to other collars. Though location appears to be a little out. But very good tracker”

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Posted 4 years ago

“Pet Tracer has given us the confidence to let out our young cat knowing we can see where she is when she is out. Misty is happy to wear it with a name tag attached and it's easy to use once you have set it up. A really good investment giving us great peace of mind whatever the time of day..”

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Posted 4 years ago

petTracer is rated 4.3 based on 548 reviews