“Unser 1jähriger Kater trägt das Pettracer-Halsband seit 1 Jahr, deshalb konnte er auch schon so jung herum strolchen. Es funktioniert einfach perfekt und so bin ich sicher, wo er steckt und wo ich ihn finden kann. Ein sehr wertvolles Tool für ein sicheres Katzenleben! Vielen Dank für die tolle Erfindung! Elisabeth und Kater Samy”
“We bought PetTracer because 2 of our cats are too small for other makes of tracker but we're disappointed. For getting a general sense of where they hang out its ok. The battery life is ok. I've been putting off leaving a review because I don't want to be negative but it seems that it doesn't take much for there to be no available signal so there can be very long gaps in knowing where the cats are. The whole rigmarole of making the home station mobile is a massive hassle and doesn't always work in our very ordinary neighbourhood. So now one of my cats is missing and there's no signal, no recent update and we are frustrated and despondent. Small detail - the coloured tape for the collars doesn't stick on well and gets very worn quickly. What should have brought us peace of mind and kept our cat safe has done neither.”
“Set up was straightforward although not clear why the need to instal to PC/MAC when the mobile App is the more useful platform to use. Generally, the location of the cat is fairly reliable although sometimes location points can be a bit rogue and off the patch. That said over the course of a number of hours you get a good picture of broadly where the cat is. The fluorescent bands we bought both came off in a matter of days so these need rethinking. We’ve bought an entire roll on Amazon for considerably less money! Also had to re glue the inner rubber reduction band as the adhesive didn’t last long. Sometimes the app logs out for no reason and it won’t log on again until you get back to near the station. A good addition would be a beeper. This would help locating a lost collar which we had to do. The location wasn’t quite where the App said it was. A beep would have saved us a couple of hours! Sorry lots of gripes. But customer service is excellent. Email only but all queries and questions have been answered promptly and professionally and personally written - no cut and paste, all friendly and supportive. There is no phone or live chat so don’t know why that is an option below?”
“Excellent, useful device. Had one for well over a year now and can highly recommend it. The chances of finding your cat with this collar are so much higher than without it. The battery life, low radiation, GPS and radio tracking set this apart from other options.
Some things missing to make it perfect: the most notable missing thing is an option to have the collar beep, this would make tracking far, far more effective. Lower profile collar would be better too, without the big bump. An auto alert if the cat goes a certain distance away would be useful too. If those could be implemented this would be the perfect product. Without those it's still a very good product and I can thoroughly recommend it. 4.5/5”
“Purchased collar didn't work properly from onset then completely stopped working said they were sending new one out but still haven't received yet !!!! Luckily our cat came back when it stopped working.
Terrible product that hasn't been tested properly stay away !!!”
“These guys are the best when it comes to tracker collars for cats, I’ve had them for a over a good year now and the customer service is next to none 5 stars 🥇I can track my cats with the app on my phone no problems and if they ever go missing for a while I have used it to track them down and I’ve found my cats every time with it. If you love your pets and want to know where they are this system is top dog!!!!”
“So, so glad we invested in the petTracer. The customer service was amazing and were available at all hours to help with setup. It has provided with such peace of mind! Would definitely recommend.”
“Having previously lost a much-loved cat some years ago, I was reluctant to let my two young male cats out without a tracking device. After extensive research, I invested in PetTracer collars for them both. Unlike other products on the market, the collars are light-weight, slim-line, gps/radio tracking system that is safe for animals, and with a long battery-life (up to a month power). I can monitor their movements, detectable inside buildings as well as outdoors, which brings peace of mind, knowing that if either of them becomes trapped inside a shed/outhouse/property, they can be easily located. For location in the dark, a light can be activated remotely on the collar. PetTracer is a first-class product, well-worth the investment!”
“I bought the Pettracer after our cat went missing and was found shut in a neighbour's garage. Having the Pettracer gives us more peace of mind as we now know the range of the cat's daily adventures and we know we have a very good chance of finding him if something goes wrong. Setting up the device is a bit complicated but stick to the step by step instructions and you'll get there. The collar looks a bit cumbersome but it's lightweight and doesn't seem to bother the cat at all. We've had the Pettracer about 6 weeks. The collar got lost once. I don't understand how it came off the cat but it did give me the chance to try the radio tracking function for real and it did the trick.”
“I have had my PetTracer collar for a couple of years now, this has been such a godsend as I worry about my pets and these do give you the peace of mind that you know they're not far from home.
We recently adopted an additional cat, after the usual keeping him in we did let him out with his collar on, and it avoided the worry of him getting lost. If you're thinking about purchasing this collar I would highly recommend using this company. If you have any questions or help regarding your subscription the support team are so so helpful and will respond back to you very quickly.
Highly highly recommended.”
“We were looking for a good tracker for our outdoor kitty and this one is great. It has both GPS and radio signal tracking, which was very important for us - I'm sure everyone who owns a smartphone knows that GPS is not always the most reliable, and the backup of the radio connection is great for peace of mind. We also very much appreciate that the tracker has a release clasp - important for any cat collar. We are lucky enough to never have had our cat get lost, but the tracker still gives us peace of mind - we can see where he goes, and know, for example, that he is nowhere near any busy roads and usually stays nearby. Even if he has been out for a couple of hours, a quick check on the tracker tells us he is nearby, so we don't have to worry.
All in all a fantastic tracker, and also great customer service - if you need any help or advice. they are always there and quick to respond - would really recommend”
“The delivery times were weeks longer than you'd expect. I found the emails and guidance very disjointed, with the overall process of getting a subscription and adding the base station etc very complicated. A poor user journey.”
“Impeccable service quick and always helpful responses to our emails would not be without these collars for my 2 cats Ronnie & Reggie they have proved invaluable when they have gone on their daily travels and got locked in a garage we knew from the portal and map and tracking with the base station the whereabouts of the wanderer. Would highly recommend the collar and the customer support 🐈⬛”
“Excellent collar. I am able to locate my cat whenever I need to and its so accurate. In addition he hasn't managed to get this collar off and standard cat collars are off within hours!”
“This works very well, found out my cat had been crossing a main road at night so I now keep him inside at night. Recommended this to a neighbour whose cat went missing for 3 days.”
“Pet Tracer collars are remarkable. The dual technology in them really sets that apart. GPS alone wasn’t enough to find our missing collar but when combined with the radio signal it meant finding it easily!
Not long after getting these collars for our two young cats one cat managed to come home without a collar (my fault for not making it tight enough). GPS data was focused on our garden but moved around a bit and despite searching we just couldn’t find it. The help desk at pet Tracer were brilliant. They explained that a moving GPS signal could mean the collar was under something. As instructed we set up a mobile home station to use the radio signal for a closer search. We couldn’t understand why the signal was highest on our decking until we realised that the cats could get underneath and lo and behold, a collar was visible through the gaps. One collar retrieved and put back on! Amazing! So impressed that it worked even when the collar was hidden underneath the decking. Really reassured that if we ever lose a cat the collar will enable us to find it again. It has already proven to us how effective the GPS/radio technology combined is. So happy with our purchase! Thanks PetTracer!”
“Highly recommended. We have 3 Burmilla and Burmese cats and their quality of life has been transformed by their Pettracer collars. Service and support from Pettracer is excellent. So much peace of mind for us as cat owners knowing that we can easily find our cats.”
