petTracer Reviews

Name: petTracer
Address: Grundstrasse 10, Rotkreuz, Zug
Rating: 4.30

4.3 Rating 553 Reviews

84 %

of reviewers recommend petTracer

Company Reviews

Metrics

4.3

Based on 553 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

petTracer 5 star review on 21st December 2025

Goran Kelava

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Totally addicted to tracking my cat now. Had a bit of a scare a while back when our cat didn’t come home for 3 days and decided to get him a petTracer collar. Really happy with the different settings. You can choose different ways that the gps positions are displayed and also the tracking history. Really lovely customer service with a friendly feel”

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Posted 5 years ago

“Love this collar for our dainty cat. It’s really light and our cat doesn’t have a problem wearing it. Would be nice if it came in different colours and not just black but that’s just me being picky”

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Posted 5 years ago

“5 star tracker and support!”

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Posted 5 years ago

“Over priced and frustrating if your pet's collar comes off as it's extremely difficult to find. Lost 2 collars in the space of 2 months and unable to find even with instructions! Collars come off way to easily. I know they are safety collars but they come off too easily. GPS and Radio signal good most of the time.”

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Posted 5 years ago

“Brilliant invention. I got our rescue boy from a rescue centre and they recommended we kept him indoors for 5 weeks before letting him out. I wasn’t sure if he would come back home once we opened the door so we bought petTracer after looking at the alternatives and reading other reviews. The main thing for us was the size and wanted to buy once and buy good so we went with pet tracer. I could see exactly our cats routes and kept looking at his history in the portal and how the natural territory has expanded over the last few weeks he has been going out. Very happy with it and definitely recommend.”

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Posted 5 years ago

“I dont think there is a better alternative. There is no way Im putting a tracker that communicates via SMS next to my cat's head. Basically is like having a mobile phone next to their neck. This alone would have made me choose Pettracer as it doesnt use sms but radio with the homestation. I have the outdoor extension and 2 homestations, one in the garden and one in attic and it works very well”

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Posted 5 years ago

“I had a suspicion that someone down the road was feeding my cat and decided to get a tracker to find out. Turns out that the greedy thing regularly gets a second breakfast! I decided to keep my cat indoors but company wouldnt take my collar back as it had been used for a few weeks although it still looked new.”

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Posted 5 years ago

“I love my petTracer collars and there is no way I’d let my cats out without them on. One of our cats stays close to home but the other one likes to go much further. The range is a bit limited for our wandering cat but he always comes home for dinner. I sometimes check where he’s been and he tends to go to one particular place. I think I’d definitely be able to track him down there if he didn’t come home. Overall very happy”

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Posted 5 years ago

“petTracer has given us peace of mind when our cats go off on their adventures. Highly recommend to anyone who wants their cat to have outdoor freedom but also wants to keep track of their whereabouts.”

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Posted 5 years ago

“I am dying to get into the pettracer app and learn how to use it correctly but I find that the instructions and the guidance is hard to follow as I have not received any emails about this”

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Posted 5 years ago

“We decided to get a petTracer collar after our cat come home with wet, dirty paws in the evenings even though it hadn’t rained for weeks. We just couldn’t figure out where he was going and thought it was a bit weird. Turns out there’s a pond thing in a nearby field and he likes that area 🤷🏽‍♀️. We love stalking our little buddy.”

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Posted 5 years ago

“I wish it had replaceable batteries but besides that it is pretty good an accurate. sometimes down to 1 m and sometimes around 10”

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Posted 5 years ago

“After using Tractive for 2 months and being tired of charging the battery twice a day I move to pettracer and I only charge it every 2 days and is not even empty. Also it is a lot smaller, I think tractives is more for dogs but for cats is jut too big”

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Posted 5 years ago

“We decided to get a petTracer collar last summer when our new cat started going out as we were quite worried about her. It took me a while to get my hear round how it all worked and I had soooo many questions. The support team were really patient with me and helped me understand all the different features. Last month our cat didn't come home at the end of the day and we could see on the app that she wasn't that far. We went to the last position which was in some woods near our house but couldn't find her. It kept showing that she should have been right there and all of a sudden we heard a meow from above our heads! Misty was on a tree!”

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Posted 5 years ago

“Perfect tracer for a mischievous cat”

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Posted 5 years ago

“What would I do without you guys!? I found my beautiful british shorthair trapped in my neighbour's garage after he didn't come home for most of the day, I could see that the GPS positions had stopped but there was connection with the Homestation which means that he is indoors somewhere. I found him with the radio search after just 10 minutes. poor thing was terrified. there is no other tracker that would have helped me in this situation as they dont have the radio capabilities of pettracer. Thank you so much for making such a device and I hope that one day every cat wears one :))))”

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Posted 5 years ago

“I like the collar and the app that comes with it. My son to helped me to set it all up. I love watching where my cat goes. At 1st I thought it was a bit pricey but with the monthly subscription payments to divide the cost it's actually ok and would not leave my cat out without it”

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Posted 5 years ago

“I've always been skeptical about putting a collar on my cat as I've heard horror stories about cats getting hurt. I also thought it would really restrict their movements. Friend has a petTracer collar and one days she showed me the app and all the places her cat visited. She let me borrow the collar for a couple of days to see if my cat would get on with it and I'm so glad she did. I had no idea the places she goes in just one day :)”

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Posted 5 years ago

“After contacting their customer service about my cats losing their collars all the time I was recommended their stronger black bands and these have made a huge difference. Very happy with our purchase, now we are thinking of getting the outdoor extension”

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Posted 5 years ago

“Thank you so much for all the support setting it up. It could be easier but I do appreciate that changes are being made to be improved. Now that it is all working I can see how far my kitties go, which is actually not that far :)”

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Posted 5 years ago

petTracer is rated 4.3 based on 553 reviews