petTracer Reviews

Name: petTracer
Address: Grundstrasse 10, Rotkreuz, Zug
Rating: 4.30

4.3 Rating 553 Reviews

84 %

of reviewers recommend petTracer

Company Reviews

Metrics

4.3

Based on 553 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5

petTracer 5 star review on 21st December 2025

Goran Kelava

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Das GPS war leider extrem ungenau. Obwohl das Halsband bzw. die Katze an einer Stelle waren, sprang das GPS Signal teils 100 Meter in alle Richtungen hin und her. Der Support konnte hier leider auch nicht helfen. Es dauerte nicht lange bis unsere Katze das Halsband irgendwo zwischen Hecken verlor. Auf der Suche nach dem Halsband sprang das GPS dauernd ca. 100 Meter hin und her. Gefunden habe ich das Halsband bis heute nicht mehr. Auch nicht mit dem Peilsender... Leider viel zu viel Geld zum Fenster rausgehauen.”

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Posted 4 years ago

“Wir sind sehr froh PetTracer für unsere Katzen zu haben. Wir haben unseren Kater bisher immer wieder gefunden. Sogar einmal beim Nachbarn im Keller. Wir sind happy mit dem System!”

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Posted 4 years ago

“Katze hat das Band 2x verloren. Das Suchen nach dem Halsband war extrem schwer, da nie eine Verbindung stattgefunden hat. Wenn das beim Suchen der Katze auch so läuft, weiss ich nicht, wie das laufen soll. Akku hält schön lange”

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Posted 4 years ago

“Bis jetzt haben wir Kater und auch mal nur Halsband immer gefunden.Auch der Support,immer sehr freundlich und hilfsbereit. Grüessli aus Bern,Erika und Kater Darius”

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Posted 4 years ago

“Brauche ihn nur wenn unsere Katze mit in die Ferienwohnung kommt. Super!”

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Posted 4 years ago

“The Cat Collar is a bit bulky but doesn’t seem to bother the cats at all when on. It also requires a setup before it can be used, but once all is set up it functions very well and I can track their movements throughout the day or at least untill they snag it somewhere in the thick brusch in front of my house.”

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Posted 4 years ago

“Leider etwas zu Groß für unsere Katze”

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Posted 4 years ago

“Finde das Katzenhalsband super. Der Kundendienst (Support ) ist einfach nur der Hammer immer ein offenes Ohr. Merci”

petTracer 5 star review on 8th April 2021

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Posted 4 years ago

“Kurz gesagt, würde ich ihn auf jedenfall weiterempfehlen! +sehr genaue Ortung, in erstem Wohngebiet war er noch etwas ungenauer (Empfangsproblem im Dorf) , aber an unserem jetzigen Zuhause ziemlich punkt genaue Ortung + gute Akkuleistung +leicht und robust + man kann auch super Abschätzen ob die Katze im oder um das Haus ist, anhand der Ortung über die Homestation. Für mich Vorteilhaft wenn man nicht zu Hause ist (Ferienvertretung etc. hat) + In einem Jahr nur einmal verloren, liegt also gut an der Katze, durch die Ortung aber problemlos gefunden. -eher teuer im Vergleich - kleinster Halsumfang ist für kleinere Katzen eher zu gross”

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Posted 4 years ago

“I tried a number of pet trackers and none match up to the accuracy and quality of the petTracer one. My cat went never goes missing and very rarely goes off for longer than 2hrs max. We recently moved and purchased a couple fo trackers, the one he had on just didn't;t seem to maintain a signal or pin point his location. The worst happened when he disappeared for 13hrs and when we tried to locate him there was nothing, you obviously think the worst. We saw PetTracer and he did the same, I loaded him and cold not believe how accurate it was in locating him. I think he was also shocked to hear my voice call his name when he strayed further than he usually does.”

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Posted 4 years ago

“I love the fact I can find my cats and know there usual hunt places. I find sometimes its not as accurate as it should be but its all about getting used to the system. Its also a great to get a email when the collars need charging.The collars also have a light that you can switch on via your phone when out at night. Yvonne”

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Posted 4 years ago

“It is very reassuring to see on the app where my cat is now instead of worrying about her going awol again. The app is very user friendly and i find the LED light very useful when getting her in once dark.”

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Posted 4 years ago

“This is the first time I have bought a GPS collar for my cat, and I really a, glad I did! It is great to be able to see where your cat is, where they tend to go and help find them if they have been gone too long. It is good quality and their price plans are brilliant, making it affordable. The only reason I didn’t give 5 stars is due to a lack of reflective surface on the collar. My cat is pure black and I would have liked to have had reflective part of the collar for his safety in the evening. It is definitely worth the money. The collar is light and not too bulky, which is perfect. I would highly recommend.”

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Posted 4 years ago

“I'm really happy with my petTracer which I purchased after my cat disappeared for 8 days. People said leave him to come home but I searched day & night & he was lost & trapped. This gives me peace of mind & really helps you to learn your pets pattern, meaning if anything is amiss you'll know sooner rather than later!”

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Posted 4 years ago

“Really pleased with this . Shaky start but that was down to my computer skills not being up to scratch . Lots and lots of support from pet tracer and when I got the collar up and running extremely happy with it !! I can keep a track on my young cat and easily see where she goes . Would definitely recommend this !!”

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Posted 4 years ago

“Finally, I always know where my kitten is. I love it, thank you”

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Posted 4 years ago

“As a cat owner of two new kittens, I fully researched a number of products and decided on petTracer for the GPS and Radio options - as the most likely place a cat will get locked in is a shed meaning GOS may not work. The initial setup was flakey - didn’t recognise devices but working in IT I know how to fix these, a novice may struggle. Also website kept popping up in the wrong launage. But Once up and running, we have been extremely pleased with the way it works. Battery life is an issue but we have it on middle updates while they are still exploring my neighbours gardens, this should improve when we set it to the lowest (although 30 days seems a stretch). Gives a real piece of mind, and glad we purchased this.”

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Posted 4 years ago

“This has been a great purchase and does exactly what we need.. Shows us where the cat is and the areas he frequents. Not cheap but the peace of mind it gives is worth the money.. Best device out in market place currently. My only reservation and therefore 4stars is the lack of helpline and the setting up and use is not as straightforward as it could be.”

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Posted 4 years ago

“One star is way too much for this “tracker”. I cho to buy as is double the price of others, so you expect the you get better service. For one month, the only thing I can hear from the support team is what the device cannot do. I'll start with that the positions showed in the app are often not accurate, it happened many times that my cat is my garden and I can see it, but the app is showing him a few houses away. They offer live tracking, for a month live tracking worked three times for me, the rest of the time the collar has no connection. A few days ago my cat come home without a collar, they advised me to make my home station mobile and go out to search it, they sent me a screenshot with possible position of the collar, I walked nearly twice the diameter they showed me, and guess what, no collar found . The customer service is offering me to buy a new one, so why a reasonable person would like to buy a second time a product which clearly doesn't work as they claim???”

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Posted 4 years ago

“The PetTracer is excellent - gives us real peace of mind as well as an interesting insight into our cat’s wanderings - a great purchase.”

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Posted 4 years ago

petTracer is rated 4.3 based on 553 reviews