Peter Best Insurance Services Reviews

Name: Peter Best Insurance Services
Address: 7 Station Lane, Hornchurch, Essex
Rating: 4.83

4.8 Rating 1,251 Reviews

97 %

of reviewers recommend Peter Best Insurance Services

Company Reviews

Metrics

4.8

Based on 1,251 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Peter Best Insurance Services 5 star review on 19th October 2025

Keith Clarke Keith Clarke

Peter Best Insurance Services 5 star review on 25th July 2025

Nigel Cocking Nigel Cocking

Peter Best Insurance Services 5 star review on 11th January 2025

Karen Taylor Karen Taylor

Peter Best Insurance Services 5 star review on 6th January 2025

Anonymous

Anonymous // 01/01/2019

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English

“Peter Best Insurance Services have given good value cover for my Morgan.”

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Posted 1 year ago

Hi Andrew, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We’re so glad to hear that you found good value cover for your Morgan. Your satisfaction is our top priority, and your kind words inspire us to keep delivering great service. Kind regards, Molly Peter Best

Posted 1 year ago

“Very helpful young man who dealt with my enquiries. An excellent ambassador for Peter Best insurance services.”

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Posted 1 year ago

Hi Valerie, Thank you for your glowing 5-star review of Peter Best Insurance Services! We're delighted to hear that our team member was able to assist you so effectively. It's wonderful to know he left such a positive impression; we truly appreciate your kind words. Kind regards, Molly Peter Best

Posted 1 year ago

“Ok but a lot of unnecessary restrictions and add ons”

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Posted 1 year ago

Hi Philip, Thank you for your 4-star review of Peter Best Insurance Services! We appreciate your feedback regarding the restrictions and add-ons, as it helps us to improve our offerings. We're always striving to create a more straightforward experience for our clients. If you have any specific suggestions or concerns, please feel free to reach out to us directly. Kind regards, Molly Peter Best

Posted 1 year ago

“Great communication”

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Posted 1 year ago

Hi there, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're so glad to hear that you experienced great communication with us. Your feedback means a lot and encourages our team to keep delivering top-notch service. Kind regards, Molly Peter Best

Posted 1 year ago

“You saved me over £100 on my renewal with another insurer.”

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Posted 1 year ago

Hi there, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're so glad we could save you over £100 on your renewal. It's always our goal to provide the best value for our customers, and your feedback truly motivates our team. Kind regards, Molly Peter Best

Posted 1 year ago

“Again no need to change renewal was great price thank you”

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Posted 1 year ago

Hi John, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're so glad to hear that you found our renewal process to be seamless and at a great price. Your continued support means a lot to us, and we're here to help whenever you need us. Kind regards, Molly Peter Best

Posted 1 year ago

“PBIS were easily contacted by phone , offered good advice and dealt with my new policy efficiently and professionally”

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Posted 1 year ago

Hi Steve, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're glad to hear that you found us easily accessible, and that our team was able to provide you with good advice while handling your new policy efficiently and professionally. Your feedback is greatly appreciated and inspires us to keep delivering top-notch service. Kind regards, Molly Peter Best

Posted 1 year ago

“Straightforward renewal process for a Vintage car.”

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Posted 1 year ago

Hi George, Thank you for your great 4-star review of Peter Best Insurance Services! We’re pleased to hear that you found our renewal process straightforward for your vintage car. Your feedback helps us to continually improve, and we're always here to assist with any future needs you may have. Kind regards, Molly Peter Best

Posted 1 year ago

“Great service, nice easy renewal, thank you!”

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Posted 1 year ago

Hi Paul, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We’re glad to hear that you found the renewal process easy and that you received great service. Your feedback means a lot to us, and we’re here to help anytime you need. Kind regards, Molly Peter Best

Posted 1 year ago

“Efficient and well priced for my vintage Merc”

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Posted 1 year ago

Hi Robin, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're so glad to hear that you found us efficient and well-priced for your vintage Merc. Your satisfaction means the world to us, and we truly appreciate your kind words. Kind regards, Molly Peter Best

Posted 1 year ago

“Great communication. The app is so easy to use. Good insurance.”

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Posted 1 year ago

Hi Paloma, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're so glad to hear that you found our communication effective and that our app is easy to use. It’s great to know that you’re satisfied with your insurance experience. Your feedback inspires us to keep improving! Kind regards, Molly Peter Best

Posted 1 year ago

“Reasonable price for car as classic 👍”

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Posted 1 year ago

Hi Marcus, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're so glad to hear that you found our prices reasonable for your classic car. Your satisfaction means a lot to us, and we're here to help you with all your insurance needs. Kind regards, Molly Peter Best

Posted 1 year ago

“Information was precise products were clearly explained”

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Posted 1 year ago

Hi Eric, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're delighted to know that you found the information precise and the products clearly explained. Your positive feedback encourages us to keep striving for clarity and excellence in our service. Kind regards, Molly Peter Best

Posted 1 year ago

“Was with Pete Best a couple of years ago, but the renewal went up so I noved to another company. I've now gone back to Pete Best as their price was now better than the renewal with the other company. Very easy to deal with.”

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Posted 1 year ago

Hi Stephen, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're so glad to hear that you decided to come back to us and found our pricing to be more favorable this time around. It's great that you found the process easy, and we appreciate your loyalty! Kind regards, Molly Peter Best

Posted 1 year ago

“I am 74 and found the online process was so easy”

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Posted 1 year ago

Hi Eileen, Thank you so much for your fantastic 5-star review of Peter Best Insurance Services! We're absolutely delighted to hear that you found our online process easy to navigate. Making insurance accessible for everyone is our top priority, and your feedback truly means the world to us. Kind regards, Molly Peter Best

Posted 1 year ago

“Renewal was dearer than their price on comparisons sights, you feel like they’re making a mug out if you! Apart from that they’re OK”

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Posted 1 year ago

Hi Clive, Thank you for taking the time to share your feedback. We're sorry to hear that your renewal price was higher than what you saw on comparison sites – we understand how that can be frustrating. We’re always looking to improve, so we appreciate your input and will take it into consideration moving forward. We're glad to hear you found us OK overall, and we hope to provide an even better experience next time. Kind regards, Molly Peter Best

Posted 1 year ago

“Very happy with service but only 3 stars as I asked for paper copy of documents which have not arrived. I emailed to request change of spelling of name and requested paper copy. Nothing back.”

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Posted 1 year ago

Hi Rex, Thank you for your review of Peter Best Insurance Services. We're glad to hear that you were happy with the service overall. However, we sincerely apologize for the inconvenience regarding the paper documents and the lack of response to your email. This is certainly not the level of service we aim to provide. Your feedback is invaluable, and we'll work to ensure timely communication in the future. If there's anything else we can assist you with, please don’t hesitate to reach out. Kind regards, Molly Peter Best

Posted 1 year ago

“No delay in answering the phone. Competitive prices and good telephone maner, all very important to me. Thankyou”

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Posted 1 year ago

Hi William, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're glad to hear that you found our response time prompt and our prices competitive. Good communication is a priority for us, and your appreciation really motivates our team. Kind regards, Molly Peter Best

Posted 1 year ago

“Quick, simple and straight forward. Everything went according to plan with no issues or concerns”

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Posted 1 year ago

Hi Shaun, Thank you for your fantastic 5-star review of Peter Best Insurance Services! We're delighted to hear that your experience was quick, simple, and straightforward. It’s great to know everything went according to plan with no issues. Your feedback inspires our team to keep delivering top-notch service. Kind regards, Molly Peter Best

Posted 1 year ago

“Very happy with my recent dealings with the company, Fast & efficient .Highly recommend .”

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Posted 1 year ago

Hi Dennis, Thank you so much for your fantastic 5-star review of Peter Best Insurance Services! We're thrilled to hear that you are happy with your experience and found our service fast and efficient. Your recommendation means the world to us, and we look forward to assisting you again in the future! Kind regards, Molly Peter Best

Posted 1 year ago

Peter Best Insurance Services is rated 4.8 based on 1,251 reviews