Hi,
Thank you for sharing your review with us, we appreciate the time taken to leave this review and are happy to hear of your positive experience.
Kind regards,
Molly
Peter Best
“Good communication over the phone, clear reassurances when questions were asked and written information clear and to the point in the app and value for money.
David”
Hi,
Thank you for taking the time to review us, we are so happy to know you are pleased with the online and telephone service from our team.
Kind regards,
Molly
Peter Best
“The car insurance was dealt with quickly and efficiently over the phone. It was good to be able to speak with someone rather than do everything over the internet. The agent was interested and knowledgeable and easy to talk to and put me at ease. They were also able to reduce the premium from what was offered elsewhere.”
Hi,
Thank you, we appreciate the time taken to leave us this 5 star review and are so happy to know you are satisfied with the service from our team here at Peter Best.
Kind regards,
Molly
Peter Best
Hi,
Thank you, we are so happy to know you are pleased with our service and appreciate the time taken to leave this review.
Kind Regards,
Molly
Peter Best
Hi,
Thank you so much for sharing this review with us, we are so happy to know you are pleased with the service from our team.
Kind regards,
Molly
Peter Best
“This insurance policy provides a tracker for a MH. The tracker was defective on delivery with a non-functioning switch which could not be located. It needed replacement and according to the tracker company this was to be at my cost - £72. Peter Best offered a 50% reduction on this cost. Therefore, the conclusion from this is that the insurance company and their agents will supply you with defective equipment the replacement of which will cost you an extra £36. Deal with Peter Best at your peril!”
Hi,
Please be advised that as per our earlier phone call a formal complaint has now been logged and you will receive your acknowledgement shortly. For any further queries please contact us via live chat and we will be happy to help.
Kind regards,
Jess
Peter Best
Hi,
Thank you we appreciate the time taken to leave us a review, we appreciate the time taken to leave us a 5 star review.
Kind regards,
Molly
Peter Best
“All done on line. Motorcycle insurance completed in less than 30 minutes.
And very good price, see how good or bad they are. If I have to claim.
Thank you.”
“Price quoted went up as soon as I paid for it. Had a call after a day saying they wanted another £40. So I cancelled the policy with wasn't due to start for another 20 days the told me there would be a £30 charge I said the policy doesn't start for another 20 days and at the time of the call they hadn't even taken the original payment fro my bank, but 7 days later the original price was refunded less £30. Totally outrageous I would understand if the policy had started but it wasn't due to start for 20 days.
Would never use these again.”
Hi,
Thank you for sharing your review with us, we have contacted you via email with our response. Should you wish to escalate this any further please contact us via email info@peterbestinsurance.co.uk or contact us via live chat or feedback form on our website.
Kind regards,
Jess
Peter Best
Hi,
Thank you for taking the time to review us, your feedback is appreciated. We are so happy to hear of your positive experience with us and our team.
Kind regards,
Molly
Peter Best
English
