Paul Stride Reviews

Name: Paul Stride
Address: 20, Kathryn Avenue, York, Huntington
Rating: 4.92

4.9 Rating 125 Reviews

98 %

of reviewers recommend Paul Stride

4.9

Based on 125 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Paul Stride 5 star review on 9th May 2023

Elisha Welford

Paul Stride 5 star review on 20th March 2023

Roslyn Colebourne

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, lovely product! Will definitely order from the site again.”

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Posted 1 year ago

“Brilliant service by a lovely lady”

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Posted 1 year ago

“Absolutely fantastic customer service. Dropped them an email regarding the purchase of two seats, Kevin emailed back the very same day and sent me a voucher for some money off for buying two. Ordered seats that night, dispatched the following day and received on the Friday. Credit where credit is due for smaller independent businesses. Thank you!!”

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Posted 1 year ago

“My order arrived quickly. But Id ordered the wrong part. Paul Stride identified the correct part and arranged an exchange without quibble and vrty efficiently. No hesitation in recommending the company.”

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Posted 1 year ago

“Extremely impressed with how quick delivery was and communication through out, would definitely recommend.”

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Posted 1 year ago

“What a small world, bought my own baby equipment from Paul Stride in Acomb when my husband worked there some thirty years ago, needed a car seat for my grandaughter recently and my daughter suggested I used the company she got hers from in York, was pleasantly surprised to see it was Paul Stride! Same fantastic service as thirty years ago. Thank you so much 😊”

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Posted 1 year ago

“Speedy delivery, no fuss.”

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Posted 1 year ago

“Hice un pedido en España y fue perfecto todo. Muy rápidos y el producto excelente. Tuve que pagar el costoso envío y las aduanas pero merece la pena. Una buena tienda. Esta bolso en España está agotado desde hace mucho tiempo y en Reino Unido aun le venden, por eso elegí Paul Stride.”

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Posted 1 year ago

“Amazing service, I needed two booster seats urgently due to a last minute car change and they arrived by 10 am the next day. The staff member I spoke to went out of their way to get them despatched that day and they arrived well packaged.”

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Posted 1 year ago

“super fast delivery and always a 5* service.”

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Posted 1 year ago

Good Afternoon, Many thanks for your kind review and for your custom both are very much appreciated. Many thanks again Paul Stride Team.

Posted 1 year ago

“Overall a great experience! The team at Paul Stride were brilliant, there was a slight delay on delivery due to suppliers, which was out of the teams hands, however, they kept us updated every step of the way. It was very reassuring to know they hadn’t forgotten about it”

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Posted 1 year ago

Good Afternoon Stephen, Many thanks for taking the time to review both our service and also your purchase, both are very much appreciated. I hope you enjoy using the pushchair. Many thanks again, Paul Stride Team.

Posted 1 year ago

“Arrived quickly and well packaged.”

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Posted 1 year ago

Many thanks Maria for taking the time to review our service it is very much appreciated. Thanks again Paul Stride Team.

Posted 1 year ago

“Incredibly impressed with the service. We needed a travel bag for our car seat and found the perfect one online here. Our item was delivered incredibly quickly and we're very happy with our purchase.”

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Posted 1 year ago

Good Afternoon Dan, I am pleased your purchase fitted the bill. Many thanks for your custom and for taking the time to review our service it is much appreciated. Thanks again, Paul Stride Team.

Posted 1 year ago

“Had never heard of this company until I found a reference to them from Britax Romer's website whilst looking for a car seat. They are listed as a reseller for Britax Romer and I took the chance to order from them and I wasn't disappointed. Delivery was quick and as scheduled, and I am happy with the service. Would patronise again.”

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Posted 1 year ago

We appreciate you taking the time to leave us a review, and glad that we were able to help and fulfil your requirements after you had been on the Britax website. We have been a retailer of Britax products for a long time, so it is great to hear that everything has worked well for you. Thank you! Regards, The Paul Stride Team

Posted 1 year ago

“Very friendly and quick service”

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Posted 1 year ago

We appreciate you taking the time to leave us a review - thank you! Regards, The Paul Stride Team

Posted 1 year ago

“The service I received was excellent, we bought a Cybex Gazelle from Paul Stride and after using some of the terrible (e-commerce) competitors finding Paul Stride was a god send. Real company with a base always wins. A+++”

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Posted 1 year ago

Good Afternoon Chris, Many thanks for your super review it is very much appreciated by all of us here. I am pleased we were able to help on this occassion and hope you enjoy using the Gazelle pushchair. Many thanks again, Kevin - Paul Stride York.

Posted 1 year ago

“Perfect in every way. Amazing service, best price”

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Posted 1 year ago

Good Afternoon Brian, Many thanks for your order and for taking the time to review our service it is very much appreciated. Many thanks again, All at Paul Stride.

Posted 1 year ago

“Great quick and easy service with fast delivery despite festive holidays”

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Posted 1 year ago

Thank you for taking the time to leave us a review Kirsty! We are pleased to hear that you had a quick delivery time and that you were happy with our service! If you need anything in the future please do not hesitate to get back in touch! Thanks, The Paul Stride Team

Posted 1 year ago

“I had not heard of or used Paul Stride before. I found them via a google search and with a competitive price I decided to make a purchase. The item was quickly dispatched, and arrived in good time. Would recommend and use again.”

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Posted 1 year ago

Good Afternoon A, Many thanks for your kind review and also for your order both are very much appreciated. Many thanks again, Paul Stride Team.

Posted 1 year ago

“Delighted with the service on my recent purchase ordered on line in the evening was delivered next morning excellent service 👍Thankyou and will be using again and recommending! Best wishes Elaine”

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Posted 1 year ago

Good Morning, Many thanks for your order and for taking the time to review our service both are very much appreciated. I am pleased we managed to deliver in good time. Many thanks again, Paul Stride - York.

Posted 1 year ago

Paul Stride is rated 4.9 based on 125 reviews