Patrol Base Reviews

Name: Patrol Base
Address: Patrol Base, Unit M3, Colne Side Business Park, George Street, Milnsbridge,, Kirklees
Rating: 4.69

4.7 Rating 1,081 Reviews

93 %

of reviewers recommend Patrol Base

Visit Website

Phone:

01484 644709

Email:

Stu@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

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Patrol Base 5 star review on 21st September 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am pleased with the item I received but the postage price seems a little high”

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Posted 1 month ago

“I order most of my airsoft gear from patrol base, the service is always really quick and prompt, and their site very easy to use. Always very helpful and quick to reply if any problems ever occur.”

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Posted 1 month ago

“The staff were helpful”

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Posted 1 month ago

“Good website just shiping is a bit expensive and takes a while”

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Posted 1 month ago

“Great shipping service 10/10”

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Posted 1 month ago

“Customer service is decent, in the past had a couple of bad purchases but they have thus far been resolved, will continue to shop with them.”

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Posted 1 month ago

“Made 4 purchases from them now . Well packed product and decently priced only problem is the website always gets the estimated delivery date wrong by a few days on the "next day delivery " option or whatever they call it on the website. But all round good”

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Posted 2 months ago

“The shipment was slightly delayed however the ladies in the customer service team were absolutely fantastic. Both willing to help and resolve the issue in next to no time. Keep up the great work. The quality of the products were again fantastic as usual”

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Posted 2 months ago

“u should make everything 50% off trust thats your room for improvement and would bring u up to 5 stars ✰✰✰✰✰”

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Posted 2 months ago

“Hi your staff are really helpful and have been a great help especially as being totally new to airsoft. The slug works really well and the face protection is great and has all ready stopped me loosing a tooth twice now . The only down side is the specna front sight it’s not the one advertised on your website so it does not match my rear sight which is disappointing but everything else great thanks D”

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Posted 2 months ago

“come in good nick some the box was damaged but that be by the delivery guys”

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Posted 2 months ago

“All items arrived in good usable condition Only real complaint is how long it took to arrive, however the items did arrive before the game day where they were needed”

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Posted 2 months ago

“Very good service only downside I would say is I was looking forward to my original pistol I ordered it was available when I placed the order but then got told it was out of stock if you could put on the product's how many are left it would give peope more option”

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Posted 2 months ago

“Patrol Base is a decent company for the needs of airsoft, a bit expensive regarding some items though. Will still be using the site over others :D”

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Posted 2 months ago

“The AEG was great and was delivered the next day. However the barrel and hop unit were misaligned and the gun was shooting at 357 fps so was not allowed in play on my site”

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Posted 2 months ago

“Have ordered from patrol base for almost all of my airsoft needs have only ever had an issue once (Wrong item got sent but got contact with customer service relatively quick and item as replaced)”

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Posted 2 months ago

“Nothing went wrong, delivery was swift, so i never had to deal with customer service so i can't comment on them. DX do seem like a better company than DPD, and the fact Patrolbase have changed delivery comapny at least shows that they are actively addressing delivery issues.”

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Posted 2 months ago

“Problem, not being able to get a reply to phone, think it may have been one of those days. Everybody busy at the shop It happens”

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Posted 2 months ago

“Ordered the Delta Armory Freya gen 2 10inch on Thursday at 8am. For some reason the item was not shipped or picked up. No contact was made. I did call the team on the Friday morning and they sorted this asap and refunded the shipping cost. Item came saturday. So cannot fault here. The Freya is pretty good out of the box but there is one annoying issue. The spring installed makes a loud springy sound, so be aware you will need to buy a longer better quality spring to make it useable. Also the barrel and hop rubber were filthy from the factory. Oddly they are now installing the bezerker hop up rubber and nub as standard instead of the trinity. This rubber is very inconsistent for the FPS this replica is shooting 256fps with 0.25g bbs dropping at some points to 234. Can be a great replica but inner barrel hop rubber and spring need swapping out straight away.”

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Posted 2 months ago

“The pistol is great but unfortunately one of the mags is leaking gas that came with it.”

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Posted 2 months ago

Patrol Base is rated 4.7 based on 1,081 reviews