Patrol Base Reviews

Name: Patrol Base
Address: Patrol Base, Unit M3, Colne Side Business Park, George Street, Milnsbridge,, Kirklees
Rating: 4.60

4.6 Rating 3,174 Reviews

90 %

of reviewers recommend Patrol Base

4.6

Based on 3,174 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

01484 644709

Email:

websales@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

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Patrol Base 5 star review on 29th August 2026

198

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good arrived early aswell cool little gun”

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Posted 1 year ago

“Had exactly what I wanted as a first time customer. A little past it now for war games but for a little pew pew target action in the garden, they’ve been awesome. Excellent quality, decent price and quick delivery. Amazing 👌”

Patrol Base 5 star review on 19th September 2025

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Posted 1 year ago

“Great shop quick delivery”

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Posted 1 year ago

“Good gear fast delivery”

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Posted 1 year ago

“Amazing experience getting my first weapon and some gear from these guys! Even managed to dispatch my order before it’s expected dispatch day!!!”

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Posted 1 year ago

“Didn’t recieve it”

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Posted 1 year ago

“Excellent knee pads! I recently used them skirmishing in woods and they held up great. Really kept my knees safe and comfortable to wear.”

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Posted 1 year ago

“Perfect for airsoft”

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Posted 1 year ago

“I was misled by a Customer Service Rep by being given incorrect information at the onset, which led to my order not being fulfilled - this was forgivable because employees often may not know all the rules, they could be new or there could have been a genuine misunderstanding, etc. What is unforgiveable though was the lack of any kind of apology bearing in mind their upfront information was misleading. I will buy from Patrol Base in the future, however, I will be very wary of information given going forward.”

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Posted 1 year ago

“I like that you have a large array of products Customer service over the phone has been good Online videos are insightful Product detail is probably the best out there. Order processing time is always lacking. I usually wait a maximum of 3 days from pretty much all other retailers unless stated otherwise but it's usually at least 5-7 days for frankly slightly spenny basic delivery service which is an offput for small orders. I only tend to order from PB for essential items If the price of postage came down and items got delivered quicker I might consider more often. I once had an order completely lost and had to ring up after the 'warehouse' item was 'in stock', just to find out my order was lost. Overall probably knocking on 3 month wait. Not the best from a (or if not THE) Airsoft 'giant'. This is close to being 5 stars if you sort it out. On the other hand, was very close to being 3.”

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Posted 1 year ago

“Excellent quality and speedy delivery”

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Posted 1 year ago

“Great equipment and fast service”

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Posted 1 year ago

“Fantastic item , great quality, and friendly team”

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Posted 1 year ago

“Good delivery time great products”

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Posted 1 year ago

“Really friendly customer service who helps out with whatever problems you have and any questions you have too.”

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Posted 1 year ago

“The SA F05 is fairly good as a starter gun, however I would have preferred the Instruction Manual to be in paper form as I am not very trch savvy - saying that You Tube had an instructional video which talked me through the process of activating the gun mosfet.”

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Posted 1 year ago

“Very nice rife high quality and painted very well just shoots slightly to the right but not a major issue but every thing else was perfect service was great and very helpful would recommend”

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Posted 1 year ago

“Great service as always from you guys, items get sent out quick and well packaged and any chats I've had you guys know your onions!”

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Posted 1 year ago

“Patrol base are great. 1 Item was poor quality but very helpful and fast return process.”

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Posted 1 year ago

“I'm very satisfied of my products bought from patrol base, they are of high quality and great to use.”

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Posted 1 year ago

Patrol Base is rated 4.6 based on 3,174 reviews