Patrol Base Reviews

Name: Patrol Base
Address: Patrol Base, Unit M3, Colne Side Business Park, George Street, Milnsbridge,, Kirklees
Rating: 4.60

4.6 Rating 3,174 Reviews

90 %

of reviewers recommend Patrol Base

4.6

Based on 3,174 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

01484 644709

Email:

websales@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

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Patrol Base 5 star review on 30th September 2026

200

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality customer service, a great selection of products, and a well designed website to suit. Always my go-to for Airsoft supplies.”

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Posted 10 months ago

“Every single time I’ve placed an order, the quality of the goods are fantastic and a delivery service to match. The longest I’ve had to wait has been 3 days.”

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Posted 10 months ago

“Delivery's come on time and somtimes earlier in my experience and products feel high quality even when buying cheaper items.”

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Posted 10 months ago

“Good communication and quick delivery.”

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Posted 10 months ago

“Great customer service, as other parcels in the past have been canceled due to lack of stock refund given no questions asked, and notifyed when items where back in.”

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Posted 10 months ago

“Very helpful over the phone when I enquired about an item. Delivery was super quick as it was ahead of the quoted timescales. Thank you”

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Posted 10 months ago

“Lovely service, quicker than expected and really supportive and up to date news on order”

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Posted 10 months ago

“Very impressed with these product”

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Posted 10 months ago

“Great weapons love the site I would recommend it to anyone”

Patrol Base 5 star review on 30th November 2025

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Posted 10 months ago

“Always fast reliable delivery on products, no complaints”

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Posted 10 months ago

“Love the guns”

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Posted 10 months ago

“Fast and efficient delivery”

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Posted 10 months ago

“Overall good experience. Fast and no hassle. My one criticism is that communication could be slightly improved to give some information about modifications to guns. In my order was the Delta Armory Freya, which I just happened to research enough to find they come in shooting over the limits so Patrolbase downgrade them. If I hadn't, I'd be more concerned out the giant "downgraded" sticker on the side of the already opened box. It would just be nice to get a quick copy and paste email saying "X gun has been downgraded to a Y spring to make sure it's within site limits. It's now shooting at..."”

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Posted 10 months ago

“Always packed to highest standards and arrives on time.”

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Posted 10 months ago

“We cancelled the order as only one item was in stock so postage would have been un economical cancelled and refunded ok but all takes time 🥲”

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Posted 10 months ago

“Tokyo Marui s legendary quality at a excellent price. Shipping was faster than expected too. 🙂”

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Posted 10 months ago

“Used the hasta pistol case once and i mean literally to put my pistol in it. The plastic cylindrical strip that runs through the hinge bent now the case is unusable. I ordered the large hasta rifle case aswell but that on the otherhand was amazing quality. Not sure why its poor on the pistol case. All other items were perfect and of very good quality. Delivery was quick and the website has extremely good stock.”

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Posted 10 months ago

“Rifle delivered on time and quick and Patrol Base were easy to deal with”

Patrol Base 5 star review on 29th November 2025

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Posted 10 months ago

“Parcel still hasnt arrived after 3 WEEKS”

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Posted 10 months ago

“I ordered a revolver and was told it'd be with me by the 24th, but it showed up a whole ten days earlier on the 14th, talk about customer service.”

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Posted 10 months ago

Patrol Base is rated 4.6 based on 3,174 reviews