Patrol Base Reviews

Name: Patrol Base
Address: Patrol Base, Unit M3, Colne Side Business Park, George Street, Milnsbridge,, Kirklees
Rating: 4.60

4.6 Rating 3,174 Reviews

90 %

of reviewers recommend Patrol Base

4.6

Based on 3,174 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

01484 644709

Email:

websales@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

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Patrol Base 5 star review on 30th September 2026

200

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I actually called and spoke to customer service to cancel this order the day it was shipping. The man I spoke to said it was lucky as I called in as it was still in the warehouse waiting to be shipped, and that he’d cancel the order no problem. Great, thanks. Unfortunately the order turned up a day later on my doorstep, and no refund had been issued, no communication, no call back to let me know, no “sorry about this, we’ll sort it out”. Cut to getting shouted at for 40 mins by my wife for allegedly lying about cancelling the order, after it was delivered and received by her at the door. May as well keep it now, the damage has been done. Poor service, poor communication and detrimental to marriages.”

Helpful Report

Posted 9 months ago

“Arrived as ordered. Delivery a late by over a week, but maybe just because of Christmas orders.”

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Posted 9 months ago

“Has ask the stuff I need for airsoft, it's the place to go!”

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Posted 9 months ago

“Delivery supersonic and the website uncomplicated. I am very satisfied with my foregrip looks good eh.”

Patrol Base 5 star review on 9th December 2025

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Posted 9 months ago

“Thank you so much, costumer service works brilliant. Don’t send email just call and customer service will sorted out everything for you. Love it 🥰”

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Posted 9 months ago

“Good service -( please check contact page messages regarding broken charge handle )”

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Posted 9 months ago

“Very happy with products ordered.”

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Posted 9 months ago

“Amazing service . Fabulous staff . I just love this shop . Airsoft at it best xxxxx”

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Posted 9 months ago

“Excellent quality”

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Posted 9 months ago

“Excellent service, quick delivery and quality items. I’ve bought many items and never been disappointed.”

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Posted 9 months ago

“Very good quality product. Email updates about ur order regularly. Great customer services and very fast delivery.”

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Posted 9 months ago

“Grate starter gun”

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Posted 9 months ago

“Top seller *****”

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Posted 9 months ago

“Spot on and quick delivery”

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Posted 9 months ago

“Good fast service 👍🏻”

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Posted 9 months ago

“Ordered item came with dpd very happy”

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Posted 9 months ago

“Great customer service with enquires into what kit should be purchased for getting into the sport, there was a slight issue with delivery but the team sorted it very quickly and very professionally, I will 100% be using them again for future purchases.”

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Posted 9 months ago

“Items work fine but delivery and customer service is shocking.”

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Posted 9 months ago

“My purchase was a gift for Christmas. Good service and well packaged. Very happy!”

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Posted 9 months ago

“Great service, helpful staff. Competitive prices.”

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Posted 9 months ago

Patrol Base is rated 4.6 based on 3,174 reviews