Patrol Base Reviews

Name: Patrol Base
Address: Patrol Base, Unit M3, Colne Side Business Park, George Street, Milnsbridge,, Kirklees
Rating: 4.60

4.6 Rating 3,177 Reviews

90 %

of reviewers recommend Patrol Base

4.6

Based on 3,177 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

01484 644709

Email:

websales@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

Write Your review

Tell us how Patrol Base made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Patrol Base 5 star review on 28th September 2026

199

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As described and delivered quickly. Thank you”

Helpful Report

Posted 1 year ago

“Efficient service and quick delivery whenever I have used Patrol Base. I will continue to use them in future. No issues at all!”

Helpful Report

Posted 1 year ago

“Horrible i waited 5 weeks for this delivery,with no delivery information and delievred past the estimated delivery time. Finally my mp5 came broken with the body work around the magaxine cracked to hold it in tight and the high cap maganzine that came with also broke and has a random metal thing in the way stopping feeding”

Helpful Report

Posted 1 year ago

“I bought the airsoft Desert eagle in two tone from Patrol Base along with a case and bbs. Absolutely awesome gun. The quality is amazing! And did I mention the Huge Blowback!!! Thank you patrol Bass I will definitely be buying more!!!!”

Patrol Base 5 star review on 2nd September 2025

Helpful Report

Posted 1 year ago

“Great customer service, great product line up.”

Helpful Report

Posted 1 year ago

“If you’ve ever wondered what it feels like to pay for fast shipping only to have your order marinate in limbo for over a week, Patrol Base has you covered. I placed a sizable order, squared away a “defense issue” within hours of being notified, and then… nothing. For days, It’s as if my package was whisked away into witness protection. Phoning customer service was like trying to get blood from a stone, except the stone sounds mildly irritated that you dared to call it. Three phone calls, two reps, three different variations of “we can’t be bothered.” No apology, no refund of the shipping I paid for, not even the faintest whiff of accountability. Patrol Base has perfected the fine art of taking your money while making you feel like a nuisance for expecting the product you purchased.”

Helpful Report

Posted 1 year ago

“order didnt even come, been waiting around a week now and still nothing.”

Helpful Report

Posted 1 year ago

“Great service.”

Helpful Report

Posted 1 year ago

“Very impressed. Website was easy to navigate and information was clear. Ordering was simple, delivery was fast & packaged well. I expected my order in a week and it arrived 2 days later on my birthday making me a very happy airsofter :D Was kept informed by email from order to delivery. Will definitely recommend and use again.”

Helpful Report

Posted 1 year ago

“Ordered a couple of weeks ago, still hasn't arrived, delivery issues, spoke to PB and they were very apologetic, said they'll send a new one out immediately via a different courier on a next day delivery, as there seemed to be an issue with this particular delivery company, still haven't received the item, and that was last week. Really needed the item for an exhibition, now left in limbo... Quite disappointed as if I was going to order more in bulk if the item suited our needs.”

Helpful Report

Posted 1 year ago

“Good price, nice quality fabric”

Helpful Report

Posted 1 year ago

“Great service, all items ordered before come in good condition and on time. Best airsoft site in UK”

Helpful Report

Posted 1 year ago

“Good purchase”

Helpful Report

Posted 1 year ago

“First time using GBB G17, and honestly, I'm quite blown away with how it performs. It has a solid kickback, and I have shot an actual G17, and the recoil isn't far off. In terms of cleaning, it's quite easy to clean it. My only recommendation is not to use silicone green gas; instead, try to find a silicone-free one that way you have less maintenance to clean your weapon system. Suppose you are looking to purchase your first pistol. In that case, this is highly recommended personally, the only downside is you cannot attach a sight; however, there are adapters, or you can change the whole slide but personally it looks a bit tacky. If any questions I will try to answer to the best of my ability”

Patrol Base 5 star review on 1st September 2025

Helpful Report

Posted 1 year ago

“Thanks very much”

Helpful Report

Posted 1 year ago

“Good as always just slight issue with a magazine I got in the box with my kar98k”

Helpful Report

Posted 1 year ago

“The gun Broke during first use! Currently have messaged the returns process but no reply as of yet. Was brilliant before that, but can't give anymore than 1 star of it breaks after like 2 hours.”

Helpful Report

Posted 1 year ago

“That guy’s is very good!”

Helpful Report

Posted 1 year ago

“Delivery was on time and loving the colours and the accessories to it”

Helpful Report

Posted 1 year ago

“Excellent product and the service was great thanks”

Helpful Report

Posted 1 year ago

Patrol Base is rated 4.6 based on 3,177 reviews