Patrol Base Reviews

Name: Patrol Base
Address: Patrol Base, Unit M3, Colne Side Business Park, George Street, Milnsbridge,, Kirklees
Rating: 4.60

4.6 Rating 3,173 Reviews

90 %

of reviewers recommend Patrol Base

4.6

Based on 3,173 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

01484 644709

Email:

websales@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

Write Your review

Tell us how Patrol Base made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Patrol Base 5 star review on 30th September 2026

200

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a Parra hard case to use as a rc transmitter case, really impressed with it, superb quality and perfect for my application. Delivery was excellent, even on the standard delivery it arrived in a couple of days.”

Patrol Base 5 star review on 27th January 2026

Helpful Report

Posted 8 months ago

“Great sevice price and delivery 5 stars”

Helpful Report

Posted 8 months ago

“Great online and walk in shop. Always helpfull and give great advice. The most developed airsoft shop arround by a clear mile. Have had a previous issue with the wrong battery being sent out and a RIF not functioning while inder warrently. Both of these issus were reseolved cooly ans professionally. Top quality customer service”

Helpful Report

Posted 8 months ago

“Amazing prices really fast delivery”

Helpful Report

Posted 8 months ago

“Great 2 tone service”

Helpful Report

Posted 8 months ago

“5KU 1913/20mm Picatinny Folding Visor/Respirator Stock is perfect for using your rif with a full face mask. The stock is full metal with a rubber butt pad and attached perfectly to an Airsoft Artisan 1913/20mm Picatinny Stock Adapter for the ASG CZ EVO 3A1, which I also purchased. Both items are perfect and extremely well made. If you have an ASG EVO and wear a full face mask, I can't reccomend this setup more highly.”

Patrol Base 5 star review on 25th January 2026

Helpful Report

Posted 8 months ago

“Amazing delivery service plenty of notice and accurate timing information Thanks so much”

Helpful Report

Posted 8 months ago

“You were a great help from start to delivery, and you answered all my queries.”

Helpful Report

Posted 8 months ago

“Good but my gun is broke used only ones in the field the it broke”

Helpful Report

Posted 8 months ago

“Green gas came half full”

Helpful Report

Posted 8 months ago

“Very happy with order.. Will be ordering again”

Helpful Report

Posted 8 months ago

“Greta team and great customer service highly recommend”

Helpful Report

Posted 8 months ago

“From start to finish, dealing with PatrolBase — and specifically a customer service representative called Simon — was a frustrating experience. He was unable to answer basic questions about gas usage or identify that my order contained incompatible parts. When I asked to speak to someone more knowledgeable, I was told to email instead and was effectively brushed off — despite having already called to confirm that all my items were correct and compatible. The time taken to request further information about my defence for replica firearms meant I missed that day’s postage cut-off. In my reply providing this information, I also asked for a representative to call me to confirm my order, but no call or follow-up was made. I paid extra for faster delivery, yet still had to chase the order by email and then by phone the following day, only to discover it hadn’t even been dispatched. When it finally arrived, the rifle and sling were incompatible — something that should never have happened. When I explained how urgently I needed the correct parts, I was told it would be sorted and “not to worry,” but no one ever contacted me. That was Thursday afternoon it’s now Saturday evening-I’m left completely in the dark. While I did receive a refund for the postage, I am still waiting with no confirmation that the correct sling has been sent, or whether it will arrive in time. If you’re a beginner and not 100% sure what parts are compatible, I would strongly recommend avoiding this company. You should be able to rely on a retailer’s advice — I couldn’t.”

Helpful Report

Posted 8 months ago

“Very fast delivery”

Helpful Report

Posted 8 months ago

“Great rifle and great service everytime”

Helpful Report

Posted 8 months ago

“Delivery was well packaged and on time.”

Helpful Report

Posted 8 months ago

“The replica is really nice, after taking it out of the box you can feel the metal construction and its weight for its small size, I was positively surprised 301/297 fps for BB 0.25 rpm 650 with 7.4v batteries The magazines work fine but only the original ones The only problem I see is buying magazines that match the color of the replica, but black magazines are widely available. And you definitely need 4-5 batteries for a full day of play due to the small battery capacity of the replica.”

Helpful Report

Posted 8 months ago

“Terrible customer service not interested or sympathetic, postal courier partner the worse you can get. Selling with no knowledge how to work anything just tell you to contact manufacture which you cant …… Go find a different store if i was you!”

Helpful Report

Posted 8 months ago

“Ordered Delta Armory DA-PAR-10 PROARMS® PAR MK3 10" M4/AR-15 AEG and associated battery for £439 as a birthday present after checking both items were in stock. Received a confirmation email and all was well until 4 days before delivery when I got an email saying the battery was OOS (even though it was still showing as in stock on the website). No suitable batteries were in stock making the present unusable so I rang and spoke to Simon who was really helpful and said that the workshop would send batteries of equivalent value and they would change the mini tamiya to a deans connector so the present was usable. The gun arrived (fantastic shipping/tracking and comms from DPD) but two Deans 1200mAh batteries were supplied with no adaptor or modified connector so I had to spend another £6.95 P7P to buy an adaptor - As a complete novice with no idea about any of this, this was a hassle (though I understand that to more experienced users it's probable trivial). The gun and shipping were great, Simon was helpful but for the money I spent, and the fact that the issue was caused by a poor stock system at PB I really think they should've sorted it out as promised without me having to spend more money”

Helpful Report

Posted 8 months ago

“Great rifle. Excellent customer service and delivery time”

Helpful Report

Posted 8 months ago

Patrol Base is rated 4.6 based on 3,173 reviews