Patrol Base Reviews

Name: Patrol Base
Address: Patrol Base, Unit M3, Colne Side Business Park, George Street, Milnsbridge,, Kirklees
Rating: 4.60

4.6 Rating 3,176 Reviews

90 %

of reviewers recommend Patrol Base

4.6

Based on 3,176 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

01484 644709

Email:

websales@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

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Patrol Base 5 star review on 29th August 2026

198

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order was cancelled by Patrol Base 10 days after being placed due to no Sten being available. Cancelled rest of order as it was no use to me without the Sten.”

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Posted 1 year ago

“Awesome as always r”

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Posted 1 year ago

“Fast delivery. Items arrived as described”

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Posted 1 year ago

“Arrived quicker than expected👍, happy with the product”

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Posted 1 year ago

“Item arrived with scuff marks on inner Barrel and slide don't think this item was brand new as my friends had plastic wrap round his did not return as needed it for weekend I'd say to try buy item from different retailers”

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Posted 1 year ago

“The stock is brilliant, however I rang in to ask if my order had been received after 2 weeks, admittedly I had two tone service, but the lady I spoke to was very rude and abrupt and made ringing the company and unpleasant experience, I'm in two mind weather to use them again”

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Posted 1 year ago

“Although it says Cyma brand. I didn't see any Cyma writteb on the packaging (doesnt bother me) Otherwise it feeds really well, you can clearly see roughly how many bbs left in the mag and it actually holds 150 bbs. It feeds my LCT AK and JG RPK just fine. Good purchase well worth it.”

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Posted 1 year ago

“Brought from Patrol Base multiple occasions and never received a bad experience 🤘”

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Posted 1 year ago

“Fantastic really helpful”

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Posted 1 year ago

“I was looking for information regarding what battery I should purchase so I used the chat. bot. I left my details 3 times but nobody got back to me. However, when I used their email address I got a response almost immediately and bought a new battery which arrived two days later.”

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Posted 1 year ago

“Very pleased with the Specna Arms SA-F249 PARA, a solid bit of kit that looks and feels the part and arrived within the stated delivery dates.”

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Posted 1 year ago

“Delivery quickly but unfortunately the magazine have some issues and the customer service takes a bit long to reply. However it gave me £5 as a charge of fixing the magazine in a shop”

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Posted 1 year ago

“The item was required for a specific purpose and replaced a hard carry case. Ordered on the 28th arrived on the 29th, excellent service. The item was extremely well packed with no damage. All in all very satisfied with the purchase.”

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Posted 1 year ago

“Good prices well packed fast delivery will buy from these again;)”

Patrol Base 5 star review on 8th September 2025

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Posted 1 year ago

“Unfortunately, not a good experience. I requested that the delivery was not left in the public foyer of my apartment block as items have been stolen by opportunist neighbours. This request was ignored by the delivery company. Although this was not Patrol Base's fault, when I phoned them, the person on the phone was quite curt with me. She asked what my order number was but, as I had about 4 separate orders with Patrol Base at the time, I was unsure which it was. I offered the courier firms order number and this was taken, with a promise to get back to me later that day or the next day. I did not receive this call. I emailed twice but did not receive a response. All in all, not a great experience for someone starting out with this hobby.”

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Posted 1 year ago

“Super 👌 service. Always helpful and nice staff. Love it 😊”

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Posted 1 year ago

“No response at all after contacting them about missing item that was listed in the description of a Airsoft rifle I purchased”

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Posted 1 year ago

“Very fast postage, brilliant items and perfect pricing!”

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Posted 1 year ago

“Awful service, item never arrived. Order cancelled. Purchased elsewhere. No more words necessary.”

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Posted 1 year ago

“absolubtly love patrol base as a company, i get most of my gear from here.”

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Posted 1 year ago

Patrol Base is rated 4.6 based on 3,176 reviews