Patrol Base Reviews

Name: Patrol Base
Address: Patrol Base, Unit M3, Colne Side Business Park, George Street, Milnsbridge,, Kirklees
Rating: 4.60

4.6 Rating 3,174 Reviews

90 %

of reviewers recommend Patrol Base

4.6

Based on 3,174 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Phone:

01484 644709

Email:

websales@patrolbase.co.uk

Location:

Patrol Base,
Unit M3, Colne Side Business Park, George Street, Milnsbridge,
Kirklees
HD3 4JD

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Patrol Base 5 star review on 29th August 2026

198

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Me and my 30year old son have bought in stages all of our soft ball gear from Patrol Base, and have never been let down on quality or deliveries .1st class all round”

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Posted 11 months ago

“Emailed and tried to ring to sort a refund no response and still trying for a product, no response and can't get through to speak to anyone about my issue with my purchase.”

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Posted 11 months ago

“Ordered 2 rifle hard cases. Excellent value for money, & delivered quickly”

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Posted 11 months ago

“Excellent service”

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Posted 11 months ago

“Pleasure to do do business with very helpful and knowledgeable staff”

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Posted 11 months ago

“Good prices and always super efficient delivery every time I have purchased from patrol base , highly recommended”

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Posted 11 months ago

“Well made cases, quick reliable despatch ,will order more in the future”

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Posted 11 months ago

“Patrol base isn’t bad but this product I got is just terrible, maybe test mags before they go out after this purchase I’ll try to avoid using patrol base”

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Posted 11 months ago

“Great product just what I wanted very fast arrival always use patrol base for me airsoft bits and pieces 👍👍”

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Posted 11 months ago

“Easy to use website, fast postage, great after sales and normally everything i need and more!!!”

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Posted 11 months ago

“Been buying from patrol base for a while and spent a few grand with them. Never had an issue, all deliveries come quick, nicely packed and products as described. I've spoken with the staff members multiple times on various issues and questions and they've always been lovely and really helpful. Honestly hands down the best online airsoft retailer in the UK! Will be buying many more replicas from them to come. Highly recommend💯👌”

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Posted 11 months ago

“Fast delivery, courier delivered it where I said so really impressed.”

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Posted 11 months ago

“Very good company to deal with. Very polite on the phone and returns and refunds very efficient”

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Posted 11 months ago

“Great Rif, 100 quid cheaper than anyone else, fast delivery and easy ordering”

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Posted 11 months ago

“Good customer service.”

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Posted 11 months ago

“battery is perfect works very well would buy again if needed”

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Posted 11 months ago

“To whom it may concern. I recently placed an order with Patrol Base. I specifically went on as it was the only place I could find that had and LE version M4 stock tube that I needing. The picture on the site reflected this and the price was fair, so I thought I'd add a couple of other items into the basket to warrant the postage costs. The items arrived in a couple of days which was great, but the stock tube was completely different from the photo shown. I messaged straight away on the question highlight and an AI bot said it would be forwarded to the relevant department. After hearing nothing I emailed them the next day getting a reply that someone from the shop would be in touch. No-one did so on the Monday but no-one answered. I called again the next day and eventually it was sorted out with a refund after being told they don't do the version that the picture shows. A bit dissapointed after the automated chat when you call says there the biggest airsoft supplier in the UK and they can't get a picture right on the sight! Plus I wouldn't probably have bought the extra if I'd known they didn't have one?”

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Posted 11 months ago

“Customer service was out of this world they are really helpful and when you order something it gets to you really quickly find out five”

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Posted 11 months ago

“Dispatched and delivered super fast”

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Posted 11 months ago

“Thank you for your products they were perfect exactly what we needed. Fast reliable and easy to find on your Web page. Look forward to buying from you in the future. Many thanks P.Holland”

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Posted 11 months ago

Patrol Base is rated 4.6 based on 3,174 reviews