“There was no transport to the airport, the reception said the vehicle was off the road due to the council. We had to drag our luggage a good 7min walk across main roads to arrivals.
The car park is not secure it’s just a unit of many within an industrial estate. We arrived back at 0100hrs and walked back to the car park and the gates were wide open to the industrial estate with no security.
To us it just looked like someone had setup in a unit within an industrial estate of many units and called it a secure car parking facility. No idea where our car was parked.”
I'm sorry to hear this. We will take this up with the car park as we were unaware that their vehicles were off the road. This car park has been parking cars for over 15 years securely and is very reliable, and reputable. Your car park will have been parked within their car park.
“The man at the reception desk was very rude and made me feel like an inconvenience on the collection of my car he was very disrespectful and tried to intimidate me. I was alone (women ) in front of 2 male customers”
“very cheap because they drop you off 10 mins walk from the actual terminal,on the way back we were waiting for over 30 mins to get picked up but the did pay for the closer pick up,but an option is to get a taxi for £7 or £8 to take you back to the depot”