“Not Happy at all, payed for parking online, to find when I dropped car off i was asked for extra £5, with no explanation, was told to meet there to get the car on return, to pay another £5, and the guy laughed at us as we were fuming. This was not made clear when purchasing this meet and greet, will not be using this service again.”
Hi, thanks for your feedback. You shouldn't have had to pay any more money to the car park. We will investigate this with the car park that you booked with. I'm sorry for the inconvenience caused by this.
“Brilliant service,staff friendly and polite. Used this company a few times and can't fault them at all. Bus arrived promptly to take us to airport. Thank you. Miss Michelle Palombella”
“We dropped the car off and had a short minibus ride to the airport. On collection we met them at the same car park we were dropped off at. They brought the car to me. Waiting time was no more than 2 minutes! Excellent service!”
“My car had been driven 12 miles. Paint work was damaged on both driver and back door. The lads were lovely but obviously not the best experience this time.”
Thanks for your feedback. Your car will have not left the car park and at most, it will have been driven a few hundred metres. When you drop your car at the car park, it never leaves the site until you return to collect it. The car park you parked with have been parking cars safely for over 14 years at Liverpool and do not take them off site.
