“This was a total disaster.
We're probably going to get a ticket because we had to ask for directions, then when we found the car park the ticket machine said welcome Mrs Bentham but the barrier didn't lift and no ticket came out.
We had to ring for assistance and give them our booking reference number and they said we wasn't booked in. Luckily there was a maintenance man around who manually opened the barrier after 15 mins of arguing with them.
A total disaster and I'll not use this service again!”
Thanks for your feedback. I'm not sure why they said you weren't booked in, when clearly you were was the machine welcomed you by your name after the ANPR camera would have picked up on your car registration. I'm sorry to hear that the car park said this to you, we will speak to them regarding this.
