“Good service specially the outbound driver on the 9th Feb (about 7-8am) was very helpful to me (a new knee) and wife (broken wrist) with luggage. Inbound driver (19th- 8-9pm) was ok - did what was expected and just drove the bus, nothing above and beyond thou..”
“No waiting when I dropped car off straight on to the minibus
On way back minibus only took a minute to arrive very smooth to &from airport
Only think is the £5 you have to pay when getting the bus
Why is this charge not included in the booking price”
“It was very good,fair price ,exactly 5 minutes away from airport,bus running all the time,first time I used but definitely I will use it again Evry time I fly from Liverpool airport ,thanks guys”
“Very convenient for the airport, would be better if it were covered. I think the guidance needs to be updated as instructions say drive up to barrier and take ticket but you don't get a ticket so was then wondering if it was the right car park.
A little expensive but would use again if flying from Liverpool.”
“I thought I booked the official aiport car park as it represented it self as that in my research so that is where I parked as it did not show on the map send that we had to pass the airport parking to get to you ! So I paid 2 x I have send you an email in the hope you reimburse me .
C post”
Thanks for your feedback. You parked in a different car park to the one that you booked in, that is why you had to pay again as you weren't booked at that car park. We will ask the car park if they will refund on this occasion, however it is not their fault that you parked in the wrong car park. We will contact you to try and get a refund for this.
“The car park was easy to find very polite and quick to get us to our destination and picked us up on returning and got us back to our car safely no issues what so ever I would highly recommend them”
“Absolutely no issues with the parking facilities but maybe more can be done for passengers who are late checking out through no fault of their own. Especially when they have given advance notice.”
“The numberplate recognition service made entry fast and secure with no paper tickets to worry about losing. Finding a parking space was easy and It only takes a miniute or so to walk from your vehicle to the terminal which was good as it was raining.”
