ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,522 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,522 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect and very helpful”

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Posted 3 years ago

“Great service and on-time delivery of an important parcel to my son on his J1 in the USA”

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Posted 3 years ago

“Disgraceful service. No communication, parcel sent back without my knowledge. I needed very specific medicated sunscreen €270 sent to Portugal ahead of our family holiday (child has a skin disease). As no communication in the App, I emailed after 10 days to verify package was delivered. Was informed by email that it had been delivered. Arrived in Portugal today & no package. Now being told it was ‘returned to sender’ 11 days ago. I only left Ireland last night & not only was it not returned to me, there was absolutely zero communication to say it couldn’t be sent 11 days ago. Do not go near this company!”

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Posted 3 years ago

“I correctly entered dimensions & weight of a recent parcel onto the Parceldirect Website & received a quote which I accepted and paid. Totally horrified a few days later to receive notification that their quote was incorrect & they had taken another €272 from my card. I will never use this service again & will advise all other to avoid also.”

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Posted 3 years ago

“Quick and easy service sent a set of alloy wheels across the country with ease”

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Posted 3 years ago

“Amazed at speed and efficiency of express delivery service from initial online request to delivery. Parcel was collected Wednesday after 12noon from Tralee, Kerry a relative remote location in South West Ireland and delivered to Hotel address in Alicante the following day about 3.30pm well ahead of schedule. Parcel Direct and Federal Express provided continuous live updates to tracking at all times via Shannon, Paris, Barcelona and Valencia.”

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Posted 3 years ago

“They give me an amazing offer. Much cheaper option as the delivery company original site can give me! Accurate, hassle-free transaction. Thank you.”

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Posted 3 years ago

“Exceptional service. Great tracking service. My parcel was delivered a day earlier that expected by a very polite person. Thank you so much”

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Posted 3 years ago

“I would like to recommend ParcelDirect.ie to anyone interested. My Daughter is Travelling in Australia, and she needed her college laptop and extra clothing. I looked around and found ParcelDirect.ie and the process was effortless. You need to know your Parcel size and weight and they work out your price and e-mail labelling for the trip, so you need access to a printer. We dropped off the Parcel at the Pickup depot Wednesday morning before 9.00 am and my daughter had her Parcel delivered the following Tuesday at lunchtime. You can track the parcel during the journey. I found the whole experience simple and incredibly excellent value.”

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Posted 3 years ago

“Just received parcel via parcel direct an hour ago, from London to Wexford town. I've no hesitation recommending this service. Michael in support desk are extremely helpful, and absolutely 100% up-front about when we'd receive delivery and so on. We used courier services before for items from London to Ireland, but this was easily the best. That's our experience anyway, for what it's worth. Paul Wright William St., Wexford Town, Ireland (the centre of the universe!!). Have a lovely day "agus go n'éirí an bóthar leat!"”

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Posted 3 years ago

“Great service and costumer care.”

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Posted 3 years ago

“Hadn’t heard of this company before but they offered the most competitive rate for delivery of a parcel to London. Great tracking system and parcel delivered safely and in a couple days. I will definitely use them again!”

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Posted 3 years ago

“Highly recommend Parcel Direct. Website was friendly to use and book. Delivery was on time and everything ran smoothly.”

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Posted 3 years ago

“easy and simple to use”

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Posted 3 years ago

“I found Parcel direct very easy to use and economical as well. My parcel was collected on Friday at midday and arrived in Los Angeles on Monday. A great and speedy service. I could track my parcel all the way. I will use this company again and highly recommend their service”

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Posted 3 years ago

“Hi, I have been in contact with you via email for the past two weeks trying to retrieve my missing x36 fragile tapes from you! . You have said continuously that “you are awaiting a response from the warehouse” . I don’t even know what that means! , where is the missing 36 fragile tapes that I paid for? . You have 24hrs to ship them as stated via email, I am also looking at legal entitlements regarding this. Regards Conor”

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Posted 3 years ago

“Excellent service, easy format to follow.”

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Posted 3 years ago

“service was awesome and customer care too friendly”

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Posted 3 years ago

“Very user friendly service”

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Posted 3 years ago

“So Parcel Direct deleted my wife's review as it was negative - they took money from my wife's account without informing us saying we measured the package incorrectly which we didn't - we actually over measured our package to ensure plenty of room etc so it cost us almost €88.00 to send a small package to the UK then €174.00 customs fees in the UK which on your website when we put in all relevant information you gave no indication of and then refused to take responsibility. Despite the fact you had the correct email on file but you didn't update your records accordingly when you had the wrong email listed originally - their customer service was appalling stating they wouldn't talk to my wife even though the payment came from her account - would never use them again - my daughter had her phone stolen in the UK and we were sending a replacement and we would have been better flying over with it ourselves, it would have cost less - never ever use - they still refuse to return the extra payment they took from our account without our consent, without informing us- they blame us despite the fact they didn't update their records correctly with the right email address at the time of the original order and we have proof of this - Ref PD1040096 - we communicated with them in various ways email and telephone - absolute disgrace”

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Posted 3 years ago

ParcelDirect.ie is rated 4.5 based on 3,522 reviews