ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.50

4.5 Rating 3,673 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,673 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 11th August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy to use, lots of options to fit any situation and parcel always arrives in the best condition couldn’t recommend highly enough”

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Posted 8 years ago

Hi there, Thank you for reviewing us. We are glad you are pleased with the condition of your parcels and we work hard to ensure that all deliveries meet safety standards to keep all shipments intact. All the best, PD

Posted 8 years ago

“Very quick to respond to my email and direct me further. Easy to get through filling form. Thank you”

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Posted 8 years ago

Hi Rose, Thank you for your review and we are glad you received such good service over email. All the best, PD

Posted 8 years ago

“Parcel collected on a Friday delivered to England on the Monday”

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Posted 8 years ago

Hi Roisin, Thanks for the feedback. We are happy you enjoyed our quick collection and delivery service and will continue to offer these great services at the cheapest cost. All the best, PD

Posted 8 years ago

“I booked a parcel To the Ukraine from Ireland Parceldirect gave me a Great choice of carriers and full list of total costs I was unfortunate to have taken TNT as the carrier as I checked the with the receiver about the delivery they told me they had not received the parcel so I checked the tracking and it showed that it had not been picked up so I contacted parceldirect and they got back to me and informed me that TNT had lost the payment address label but luckily I had writing the address on the parcel also with my phone number and email the parcel has been in there possession for 4 weeks at this time and they did not think to contact the sender to ask about the payment they just kept moving it from one depo to another as you can see from there tracking info 21-05-2018 09:36 SHIPMENT IN TRANSIT. Annopol Road Hub 18-05-2018 13:12 SHIPMENT ARRIVED AT TNT LOCATION Annopol Road Hub 18-05-2018 12:26 SHIPMENT RECEIVED AT ORIGIN DEPOT.Annopol Road Hub 16-05-2018 17:13 1ST CALL. INCORRECT OR MISSING PHONE NUMBER.Kiev 16-05-2018 13:16 PRE-ARRIVAL CLEARANCE PROCESS STARTED Kiev 15-05-2018 20:49 SHIPMENT IN TRANSIT. Dublin 15-05-2018 18:22 SHIPMENT IN TRANSIT.Dublin 07-05-2018 09:39 SHIPMENT RETURNED TO ORIGIN. FOLLOW UP ACTIONS UNDERWAY. Annopol Road Hub 07-05-2018 09:28 SHIPMENT ARRIVED AT TNT LOCATION Annopol Road Hub 04-05-2018 09:19 SHIPMENT ARRIVED AT TNT LOCATION Annopol Road Hub 02-05-2018 08:52 SHIPMENT ARRIVED AT TNT LOCATION Annopol Road Hub 30-04-2018 08:17 SHIPMENT ARRIVED AT TNT LOCATION Annopol Road Hub 27-04-2018 10:10 SHIPMENT ARRIVED AT TNT LOCATION Annopol Road Hub 26-04-2018 10:28 SHIPMENT ARRIVED AT TNT LOCATION Annopol Road Hub 24-04-2018 09:31 SHIPMENT ARRIVED AT TNT LOCATION Annopol Road Hub 23-04-2018 20:22 SHIPMENT ARRIVED AT TNT LOCATION Annopol Road Hub 23-04-2018 20:18 SHIPMENT RECEIVED AT TRANSIT POINT. Annopol Road Hub 23-04-2018 20:18 SHIPMENT RECEIVED AT TNT LOCATION Annopol Road Hub 21-04-:41 SHIPMENT IN TRANSIT. Arnhem Hub 21-04-2018 17:19 SHIPMENT RECEIVED AT TRANSIT POINT. Arnhem Hub 21-04-2018 02:40 SHIPMENT IN TRANSIT. Dz5 21-04-2018 02:31 SHIPMENT RECEIVED AT TRANSIT POINT. Dz5 21-04-2018 02:30 SHIPMENT RECEIVED AT TNT LOCATION Dz5 19-04-2018 19:51 SHIPMENT IN TRANSIT. Dublin 19-04-2018 17:15 SHIPMENT RECEIVED AT TNT LOCATION Dublin 19-04-2018 13:33 SHIPMENT ARRIVED AT TNT LOCATION Dublin 18-04-2018 13:01 SHIPMENT IN TRANSIT. Donegal as you can see they just send it from 1 place to another”

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Posted 8 years ago

“Good price and easy pick up points.”

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Posted 8 years ago

Hi Liam, Thanks for the feedback and we are delighted you liked our service. All the best, PD

Posted 8 years ago

“Excellent service, great value, prompt & efficient collection & delivery.”

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Posted 8 years ago

Hi there, Thanks for reviewing us and we are happy you liked our collection times and prices. All the best, PD

Posted 8 years ago

“I used it to send a gift to a friend in Alberta, Canada and I was able to track it from drop off to delivery. I found this very satisfactory.”

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Posted 8 years ago

Hi Stephen, Thanks for your kind review. We are glad your delivery went smoothly and we are one of Ireland's leading courier services when sending parcels to North America. All the best, PD

Posted 8 years ago

“Easy to place order, collection was next morning and delivered on time. Value for money and that's why I keep coming back.”

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Posted 8 years ago

Hi Raymond, Thank you for the review and we are glad you enjoy our fast delivery times. We offer the best rates on the biggest courier services in Ireland. All the best, PD

Posted 8 years ago

“Great service! Easy to receive a parcel.”

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Posted 8 years ago

Hi there, Thank you for reviewing us and we are happy you found our service easy to use. All the best, PD

Posted 8 years ago

“Process was painless and efficient. Excellent service and everthing arrived on time. Will use they again”

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Posted 8 years ago

Hi there, Thank you for reviewing us, we are excited to hear that you will use us again for our cheap and quick deliveries. All the best, PD

Posted 8 years ago

“Very quick and easy to use. Highly recommended for anybody needing to send parcels.”

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Posted 8 years ago

Hi Jake, Thank you for your great review and we are glad you rate us so highly. All the best, PD

Posted 8 years ago

“Extremely easy to use and well priced service, done exactly what they said they would do in a timely manner. Very happy with the service and will definitely use again!”

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Posted 8 years ago

Hi Chris, Thank you for your response, great to know you enjoyed the service. We work hard so all of our deliveries get completed on time. All the best, PD

Posted 8 years ago

“We have been very happy with Parcel Direct - very easy to use, pick up was exactly when they said, delivery was quick and the price excellent. We had a problem with the delivery which was totally nothing to do with the courier as the recipient did not record the delivery correctly but Parcel Direct were extremely prompt in response to our query and emailed us all the paperwork and the signature taken on delivery and the driver gave a description of the person they delivered to so that we could prove it was delivered and sure enough the parcel was there all along. We were very happy with the communication and customer service of Parcel Direct and Fedex and will definitely keep using Parcel Direct.”

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Posted 8 years ago

Hi Sarah, Thank you for reviewing us and we are delighted to hear you found our customer service team helpful. We will continue to work with the best couriers so that you can have more smooth transactions in future with us. All the best, PD

Posted 8 years ago

“A number of options available. Price competitive. Parcel collected and delivered as agreed. Our business will use this service again”

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Posted 8 years ago

Hi Siobhan, Thanks for leaving your review and we are happy you'll be using our service again. We are Ireland's best value courier service as we allow you choose the carrier you want then give you the lowest price available. All the best, PD

Posted 8 years ago

“Did a few orders with them .These people are always happy to help and go above and beyond to help . Thank you guys for responding so quick to the questions I had ! One of the best companies to work with !”

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Posted 8 years ago

Hi Alex, Thank you for your great review and we are delighted you found our customer support team so helpful. All the best, PD

Posted 8 years ago

“Everything is very simple. From order till collection. Quick and easy! Super Speedy Delivery!”

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Posted 8 years ago

Hi Tomas, Thank you for reviewing us. We are glad you found our service quick and easy to use and we hope you will send more parcels with us for the quickest deliveries at the lowest prices. All the best, PD

Posted 8 years ago

“The order was very simple and straightforward. I especially liked that it is possible to choose the company you prefer and you have all the possible choices in one list. Pickup went exactly as described - I waited at home and my chosen company, UPS, picked up as planned. Delivery time was also listed correctly and everything went off without a hitch! I will definitely be recommending this service to anyone I know who is in need of such a service!”

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Posted 8 years ago

Hi there, Thank you for your feedback and we are happy that you enjoyed using the service. It is great to know you rate us so highly. All the best, PD

Posted 8 years ago

“Super efficient & cheap delivery service. Very helpful staff.”

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Posted 8 years ago

Hi there, Thanks for leaving us a review. We are glad you found our staff helpful and we hope to help you with deliveries again. All the best, PD

Posted 8 years ago

“The guys in Parcel Direct have been brilliant to deal with since day one. Whether I call them at 10AM or 17:29 with an question, they are always very obliging and prompt with help. Their prices are the best I have encountered and the website is super easy to navigate and use. I would (and have done already) recommend Parcel Direct to anyone looking to send good domestically or internationally.”

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Posted 8 years ago

Hi Fergal, Thank you for your great review. We are happy to help anytime our office is open, our dedicated customer support team are always ready to answer the phone and answer any doubts you may have. All the best, PD

Posted 8 years ago

“Nice website and you delivered parcel to our customer in USA on time and without any issues Well done”

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Posted 8 years ago

Hi Peter, Thank you for leaving us a review. We are glad your customer was happy with our punctual delivery and we will continue to streamline the process to make orders even easier to book. All the best, PD

Posted 8 years ago

ParcelDirect.ie is rated 4.5 based on 3,673 reviews