ParcelDirect.ie Reviews

Name: ParcelDirect.ie
Address: Commerce House, 14 Washington Street West, Commerce House, 14 Washington Street West, Cork
Rating: 4.52

4.5 Rating 3,554 Reviews

89 %

of reviewers recommend ParcelDirect.ie

Company Reviews

Metrics

Info

4.5

Based on 3,554 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About ParcelDirect.ie:

Welcome to ParcelDirect.ie, the Irish parcel delivery comparison site where you can save up to 80% on your courier service costs. Compare cheap courier services for your Parcel and Pallet delivery services from only €6.50, including FREE Collection. Send a parcel or pallet to over 200 countries worldwide. Parcel shipping within Ireland, and to the UK, Europe & USA, Canada, Australia & China. ParcelDirect.ie offers the lowest cost parcel and pallet courier services in the country! So for the cheapest courier rates in Ireland, look no further than ParcelDirect.ie.

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ParcelDirect.ie 5 star review on 18th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Packet collected 11:00am Fri.16th.Oct. in South Kilkenny Delevered to destination in London 14:05pm.Mon.19thOct.”

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Posted 5 years ago

Hi John, Thanks for the great review, and we are delighted your parcel delivery to London was delivered in such quick time. All the best, PD

Posted 5 years ago

“The service was great, it’s easy enough to place the order, the instructions were clear too. The only improvement I would suggest is to provide an estimate pick up time.”

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Posted 5 years ago

Hi Nevetelen, Thanks very much for taking the time to write such a great review and thanks for the ⭐⭐⭐⭐⭐. Whilst we can't give pick up times on the website, if you call or email our team with your location, hey will be able to give an estimated pick up time. All the best, PD

Posted 5 years ago

“Excellent service - collected from home and got to Australia a lot quicker than expected.”

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Posted 5 years ago

Hi, Thanks for taking the time to leave the ⭐⭐⭐⭐⭐ review. we are delighted that your parcel delivery to Australia was so quick. All the best, PD 😃

Posted 5 years ago

“Plenty of drop off points in my area and from the looks of it all around Ireland. Easy to use and cheaper than any competitor I have come across. Sent a laptop from Dublin to mayo and it arrived on time with zero damage. Will use this service again if needed in the future.”

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Posted 5 years ago

Hi, Thanks for taking the time to write your review. We are very happy you have found our Parcel Drop Off Points so useful. It saves you having to wait in for the courier. All the best, PD

Posted 5 years ago

“Great service and very efficient and got parcel to NZ few months ago when An Post was on lock down and very reasonable and on time as described . I would recommend highly”

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Posted 5 years ago

Hi Maura, Thanks very much for the great review and we are delighted you found our parcel delivery to New Zealand so cheap and efficient. All the best, PD 🙂

Posted 5 years ago

“Very good service thanks a million”

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Posted 5 years ago

Hi Kellie, Thanks so much for the great 5 Star review. All the best, PD

Posted 5 years ago

“Great service to the U.S.A, and the web site was very easy to process, also good value. I will use this service again, it made my Granddaughter's day to receive a parcel from Ireland. Thank you. C.Clifford”

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Posted 5 years ago

Hi Carmel, Thanks for the great 🌟🌟🌟🌟🌟 review. We are so glad you found our parcel delivery to the USA such good value. All the best, PD

Posted 5 years ago

“Easiest courier to book with. Customer care so easy to get through to and so pleasant and the gentleman who collected my parcel was also so nice. A pleasure to do business with. Will definitely use again”

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Posted 5 years ago

Hi Aisling, Thanks very much for taking the time to write such a great review, and for the 5 Stars. All the best, PD

Posted 5 years ago

“Quick and easy to use”

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Posted 5 years ago

Hi Brain, Thanks for the review, we try to make sure our service is as easy to use for everyone as possible. All the best, PD

Posted 5 years ago

“great next day collection and good value.”

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Posted 5 years ago

Hi, Thanks very much for taking the time to leave us your review, and we are so happy you found our service such good value. All the best, PD

Posted 5 years ago

“Parcel was sent internationally and got delivered safely and reliably. Will 100% use again!”

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Posted 5 years ago

Hi Angela, it's great to hear that you will use our service again. We really appreciate this 5 star review! All the best, PD

Posted 5 years ago

“So easy and the same price as the post office without leaving the house.”

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Posted 5 years ago

Hi Marie, we really appreciate this 5 ⭐⭐⭐⭐⭐ review. That's what we aim for here, easy to book and great rates! Thank you! All the best, PD

Posted 5 years ago

“Excellent, registered in 5 min, 4 quotes to send a package to the Philippines, price ok, very clear packing and labelling instructions, able to send a laptop with battery ! will definitely use again, package collected next morning !”

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Posted 5 years ago

Hi Paul, thank you so much for this great review. We are delighted to hear you will use our service again. All the best, PD

Posted 5 years ago

“Extremely efficient, great communication with pick up and delivery. Goods arrived in perfect condition.”

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Posted 5 years ago

Hi, thank you so much for the 5 ⭐ review! We are very grateful and we are very happy to hear everything was great for you. All the best, PD

Posted 5 years ago

“very handy and easy to use service. Instructions are straight forward and easy to understand. would definitely recommend”

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Posted 5 years ago

Hi Danielle, thank you very much for this 5 star review. We really appreciate it! All the best, PD

Posted 5 years ago

“Great service. Item collected on time!”

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Posted 5 years ago

Hi Sandra, thank you very much for this great review. We are very grateful! All the best, PD

Posted 5 years ago

“Great service & very good price. I would be happy to use ParcelDirect any time again!”

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Posted 5 years ago

Hi, we are really happy to hear that you are satisfied with our service. Thank you for this great review. All the best, PD

Posted 5 years ago

“The girl on the phone was excellent. Great service talk you through everything”

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Posted 5 years ago

Hi Eileen, thank you so much for this 5⭐ review. We really appreciate it! All the best, PD

Posted 5 years ago

“I am so impressed by this company. My package collected Monday morning, in Co Dublin and delivered to my daughter in U.K. on Tuesday by 10.30 am. So efficient and reasonably priced too. Will definitely use Parcel Direct again. Thank you. Dee Farrell”

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Posted 5 years ago

Hi Dee, we really appreciate the time you took to leave us this great 5 ⭐ review. We are very happy to hear you were satisfied with our service and hearing that you will avail of our service again in the future is great 😃 All the best, PD

Posted 5 years ago

“Used this to send a parcel to my niece in Hong Kong, was very happy with service. It is a straightforward booking system with good drop off locations for me and the Parcel was delivered within the specified timeframe to Hong Kong too, so it get the 'thumbs up' from me - I will definately use them again and I will try to it for sending parcels for work too. My only criticism is I couldn't track my parcel on the app, maybe it was because I didn't book it via the app, but it was ok I just logged onto the website to track it I'll use the app next time!”

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Posted 5 years ago

Hi there thank you very much for taking the time to leave us this 5 star review ⭐ we appreciate it! If you need assistance in the future regarding tracking please get in touch with us and we can help! 😃 All the best, PD

Posted 5 years ago

ParcelDirect.ie is rated 4.5 based on 3,554 reviews