Paper Bag Co Reviews

Name: Paper Bag Co
Address: Unit 6 Woodlands Industrial EstateEden Vale Road, Unit 6 Woodlands Industrial EstateEden Vale Road, Wiltshire
Rating: 4.80

4.8 Rating 495 Reviews

94 %

of reviewers recommend Paper Bag Co

Company Reviews

Metrics

Info

4.8

Based on 495 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Paper Bag Co:

Paper Bag Co are the market leader in supplying a full range of custom, wholesale and promotional carrier bags made from paper, cotton, canvas and other environmentally friendly materials.
We pride ourselves on having a bag to suit every kind of business and any occasion. With a complete choice of quality bag designs, fabrics, dimensions and styles we make sure that your exact needs are catered for. From paper bags with handles and printed paper bags to plain, natural cotton bags, we can help find the perfect bag to suit all of your requirements. We ethically source our materials and care about high standards in forest management. We make ordering easy too, by having a simple selection, artwork upload and order process with fast turnaround times and help available from our dedicated team of experts.

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Paper Bag Co 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product! great delivery service, Thank you”

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“Easy to order website and fast delivery - thank you.”

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“Delivered on time and no concerns”

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“I am still waiting for my delivery, I rescheduled with DPD as I was not in on delivery day. The pick up for Thursday was then delayed to today, now delayed till monday. I needed the bags for an event today”

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“Great products, exactly as described, easy ordering process and fast delivery. What's not to like? Also, well-worth mentioning that the sales team are very proactive and helpful. As a result, we've already placed a second order!”

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“At Bluebell Pantry we use these bags to pack our shortbreads and biscuits for customers – they look neat and professional. We’ll be ordering in larger quantities to bring the cost per bag down.”

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“Really helpful customer service and bags were brilliant and on time.”

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“Ordering was straight forward and delivery quick. Quality of the organic cotton tote bags I ordered is very good.”

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“Website easy to use and great to see prices have not increased over the last few years. My only frustration was the delivery options - no standard delivery available, only next day delivery options with the cheapest being over £7!”

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“Good communication, really quick response to my pre-purchase question, all FSC certified, and very fast delivery. A great service and will be using this company from now on. Thank you.”

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“We have ordered from Paper Bag Co for several years, the quality is first class, the service and delivery are prompt. We love to give our Customers great service when purchasing from our shops, and handing over their purchase in a lovely bag, wrapped in tissue paper, adds that finishing touch to their experience, when shopping with us. x”

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“Product fine. Order online fine. Delivery extremely poor. Driver was too lazy to walk 100 yards even when told where the shop was. Luckily, our kind neighbour carried the delivery around for us.”

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“These paper bags came as a surprise as the quality is really good👌 Very happy with my order and I will defo order more Thank you”

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“We used the Express bag printing service - it really was very quick and our bags look great!”

Paper Bag Co 5 star review on 30th July 2025

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“Spot on service, with great communication and excellent final product”

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“Good quality bags, tissue and packaging options. Speedy and efficient service … always happy to re order from Paper Bag Co”

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“I have had bags supplied and printed by the Paper Bag Company for 3 years now. Always a great service with communication second to none. Delivery is fast too. Thanks so much guys :)”

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“The customer service and delivery was great and prompt, however the printed colours weren't as bright as they were in the proofs. Almost as if the company's printers were not of a good enough quality to deal with the printing. A real shame.”

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“Great company, always have what I want and quick delivery”

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“Perfect from start to finish and I’m not the easiest guy to work with. Thanks Sue we will be back. Kind Regards Kevin H-D www.abingtonantiques.co.uk”

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Paper Bag Co is rated 4.8 based on 495 reviews