Paper Bag Co Reviews

Name: Paper Bag Co
Address: Unit 6 Woodlands Industrial EstateEden Vale Road, Unit 6 Woodlands Industrial EstateEden Vale Road, Wiltshire
Rating: 4.81

4.8 Rating 504 Reviews

94 %

of reviewers recommend Paper Bag Co

Company Reviews

Metrics

Info

4.8

Based on 504 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Paper Bag Co:

Paper Bag Co are the market leader in supplying a full range of custom, wholesale and promotional carrier bags made from paper, cotton, canvas and other environmentally friendly materials.
We pride ourselves on having a bag to suit every kind of business and any occasion. With a complete choice of quality bag designs, fabrics, dimensions and styles we make sure that your exact needs are catered for. From paper bags with handles and printed paper bags to plain, natural cotton bags, we can help find the perfect bag to suit all of your requirements. We ethically source our materials and care about high standards in forest management. We make ordering easy too, by having a simple selection, artwork upload and order process with fast turnaround times and help available from our dedicated team of experts.

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Paper Bag Co 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

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“Used for a few orders now and excellent service and fast delivery every time, would recommend.”

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“Very reasonable price, quick delivery, quality product. Charming delivery man.”

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“Fabulous quality products and great customer service”

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“Really good company. Bags are great quality, delivery is fast and the staff are super friendly and helpful. Highly recommend”

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“Bags arrived and are as expected. Thanks.”

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“Great service brilliant price quality product couldn't be happier”

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“I've been using Paper Bag Co. for quite a few years now for all of my company's mailing products. They're always super helpful and informative, and nothing is ever too much trouble. They keep me updated regularly with progress in my order, and it's always super quick and perfectly made! I couldn't imagine using anyone else!”

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“Nice products and excellent delivery. I will use this company again.”

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“Very reasonable price and super quick delivery time. Would definitely use again.”

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“Great product! great delivery service, Thank you”

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“Easy to order website and fast delivery - thank you.”

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“Delivered on time and no concerns”

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“I am still waiting for my delivery, I rescheduled with DPD as I was not in on delivery day. The pick up for Thursday was then delayed to today, now delayed till monday. I needed the bags for an event today”

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“Great products, exactly as described, easy ordering process and fast delivery. What's not to like? Also, well-worth mentioning that the sales team are very proactive and helpful. As a result, we've already placed a second order!”

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“At Bluebell Pantry we use these bags to pack our shortbreads and biscuits for customers – they look neat and professional. We’ll be ordering in larger quantities to bring the cost per bag down.”

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“Really helpful customer service and bags were brilliant and on time.”

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“Ordering was straight forward and delivery quick. Quality of the organic cotton tote bags I ordered is very good.”

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“Website easy to use and great to see prices have not increased over the last few years. My only frustration was the delivery options - no standard delivery available, only next day delivery options with the cheapest being over £7!”

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“Good communication, really quick response to my pre-purchase question, all FSC certified, and very fast delivery. A great service and will be using this company from now on. Thank you.”

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“We have ordered from Paper Bag Co for several years, the quality is first class, the service and delivery are prompt. We love to give our Customers great service when purchasing from our shops, and handing over their purchase in a lovely bag, wrapped in tissue paper, adds that finishing touch to their experience, when shopping with us. x”

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Paper Bag Co is rated 4.8 based on 504 reviews