Paper Bag Co Reviews

4.80 Rating 244 Reviews
95 %
of reviewers recommend Paper Bag Co
Merchant Metrics
Shipping & Delivery
delivery methods
average delivery time
Next Day
on-time delivery
accurate and undamaged orders
Customer Service
communication channels
Email, Telephone
queries resolved in
Under an hour
customer service
4.75 out of 5
Read Paper Bag Co Reviews

About Paper Bag Co:

Paper Bag Co are the market leader in supplying a full range of custom, wholesale and promotional carrier bags made from paper, cotton, canvas and other environmentally friendly materials.
We pride ourselves on having a bag to suit every kind of business and any occasion. With a complete choice of quality bag designs, fabrics, dimensions and styles we make sure that your exact needs are catered for. From paper bags with handles and printed paper bags to plain, natural cotton bags, we can help find the perfect bag to suit all of your requirements. We ethically source our materials and care about high standards in forest management. We make ordering easy too, by having a simple selection, artwork upload and order process with fast turnaround times and help available from our dedicated team of experts.

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Superb customer service, delivery and quality of product. Thank you! We will definitely be using you again.
Helpful Report
A Great service, with a great product and fast delivery. Will definitely be buying againhei
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Really pleased with the service and product. Sam was extremely helpful and gave great design advice. Thank you.
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Very happy with my cotton bag order. Thank you Paperbag.
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I absolutely love these bags. I use them as they are a perfect fit for my candle boxes. Really strong too which is a big bonus!!
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Easy ordering process, friendly team. Slight issue with first order and digital print, but swiftly rectified with great customer service.
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Easy ordering process, friendly team. Slight problem with the digital printing on first order, but swiftly rectified, and great customer service.
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Bags came in good time and are of a good quality. They are exactly as described on the website
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Very disappointed with the bags received. Quality is good, but having ordered a box of mixed bags (6 colours available) and received all green bags (and a handful of pink) I am severely disappointed. I would have ordered the colour I prefer and not the mixed box had I known. It just so happens that green and pink are the least favourite colours amongst my staff and I. Why sell them as mixed when You basically just get one colour. Will return if able
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Many thanks for contacting us and for the review. We offered the twisted handle paper bags mixed colours in the sale as we had several partially filled boxes of each colour. This proved to be extremely popular and sold out very quickly. We apologise that you only received two colours on this occasion, which left you feeling disappointed. I understand my colleague Nicky has already been in touch and issued a refund and arranged collection for you.
efficient and delivered fast
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price was competitive and delivered on time!
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Very good service, cant fault them at all! Love the end product.
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Communication, response times, understanding of brief, flexibility and final delivery all exceeded expectations. We're thrilled with our bags. Thanks to all the team.
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Easy to order fast delivery!
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Excellent service, delivered on time and looking fantastic!
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Fast delivery, arrived in good condition and bags are good quality. Will re-order again when needed.
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Love the bags. Good quality printing on cotton bags (with high density and no glitches). Bang in the middle of their delivery estimate (a welcome surprise).
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Bags arrived really quickly and excellent quality. Will 100% order with them again
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Great quality bags, efficient service!
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Great service and really good quality bags. Very helpful and efficient staff too! Would highly recommend.
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Paper Bag Co is rated 4.80 based on 244 reviews