Paper Bag Co Reviews

Name: Paper Bag Co
Address: Unit 6 Woodlands Industrial EstateEden Vale Road, Unit 6 Woodlands Industrial EstateEden Vale Road, Wiltshire
Rating: 4.80

4.8 Rating 535 Reviews

94 %

of reviewers recommend Paper Bag Co

Company Reviews

Metrics

Info

4.8

Based on 535 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Customer Service
Communication Channels	Email

About Paper Bag Co:

Paper Bag Co are the market leader in supplying a full range of custom, wholesale and promotional carrier bags made from paper, cotton, canvas and other environmentally friendly materials.
We pride ourselves on having a bag to suit every kind of business and any occasion. With a complete choice of quality bag designs, fabrics, dimensions and styles we make sure that your exact needs are catered for. From paper bags with handles and printed paper bags to plain, natural cotton bags, we can help find the perfect bag to suit all of your requirements. We ethically source our materials and care about high standards in forest management. We make ordering easy too, by having a simple selection, artwork upload and order process with fast turnaround times and help available from our dedicated team of experts.

Visit Website

Write Your review

Tell us how Paper Bag Co made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Paper Bag Co 5 star review on 13th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“thank you so much for the fantastic service! The bags arrived and they are absolutely beautiful—even better than I had expected. Extremely quick also! I really appreciate your help and will definitely be ordering from you again soon! Thanks again Fiona x”

Helpful Report

Hi Fiona, Thank you so much for your kind words. We’re thrilled you love the bags and really appreciate your order. We look forward to helping you again soon! The Paper Bag Co Team

“Great customer service, efficient delivery. Resolved my query quickly and well. Thank you”

Helpful Report

“Fantastic product and excellent delivery will recommend for sure”

Helpful Report

“Great bags and super fast delivery.”

Helpful Report

“Good product at a good price, prompt delivery too. Can’t ask for more, really! This is now the third time I’ve used this company and as always I’m happy with the service.”

Helpful Report

Hi Barbara, Thank you so much for the lovely feedback. We’re really glad to hear you’re happy with the product and that you’ve chosen us again. Best regards, The Paper Bag Co Team

“Bags are good quality and reasonably priced. I was a little disappointed at the maximum size they were able to print the graphics on the bags - I was hoping our logo could have been made a little bigger to fill most of the blank space either side. But other than that, customer service was helpful & friendly, and ordering was easy.”

Helpful Report

“Great service, decent prices with sensible price breaks. Didn't get to see the finished product as it was delivered direct to my client but I have had no complaints so all's good.”

Helpful Report

“Thank you so much. You stepped up when time was pressing and we really needed help. Easy ordering, speedy delivery and great product. 5*”

Helpful Report

“I had a great experience! The service was incredibly quick, and everyone was friendly and helpful with my email and call. A special thank you to Susie, who went above and beyond to make sure everything was taken care of. She was friendly, knowledgeable, and genuinely happy to help, which made the whole experience even better. Excellent customer service—I highly recommend this place and will definitely be buying again!”

Helpful Report

“I love your company and products plus quick and efficient”

Helpful Report

“Brilliant company placed order in the morning arrived the next morning you can't beat that 5*****”

Helpful Report

“Excellent communication and perfect customised mailing bags. Arrived within days of ordering.”

Helpful Report

“We have been using paper bags co since opening our shop nearly a year ago. The quality is very good and delivery is always quick.”

Helpful Report

“Excellent service again from the Paper Bag Co. I have a small boutique dress shop in Kirk Michael on the Isle of Man and these bags are perfect for my sales. Well made and reasonably priced. Highly recommended!”

Helpful Report

“Easy to design, fast delivery but sadly the bags are very thin and not as strong as I need so a huge amount of money to lose for a small business like mine. Very disappointing. However the logo looks great.”

Helpful Report

“Good quality and fast delivery”

Helpful Report

“Paper Bag Co have been great so far, over 3-4 orders. The products we purchased are great, exactly as described and the one time we had to contact customer service (regarding samples), they were quick to respond and very helpful. Can't fault them so far so a very happy customer and will return for future supplies. Thanks PBC!”

Helpful Report

Hi Adam, Thank you so much for your kind words and for sticking with Paper Bag Co over multiple orders. We’re really glad to hear the products meet your expectations and that our customer service team were helpful! Kind regards, Team Paper Bag Co

“My order arrived in an opened tatty cardboard box and the plastic wrapping protecting the paper bags was torn. Fortunately the paper bags were ok but a bit crumpled. I have tried to upload a photograph but annoyingly it didn’t upload.”

Helpful Report

We’re really sorry to hear your order arrived in a damaged state. That’s not what we want for our customers. Please could you share your order number so we can look into this? Kind regards, Team Paper Bag Co

“All delivered promptly and everything as requested. No trouble at all. Good service”

Helpful Report

“We orderd 200 bags for our company with our company logo, and the service was 100%”

Helpful Report

Paper Bag Co is rated 4.8 based on 535 reviews