PAC Web Hosting Reviews

Name: PAC Web Hosting
Address: Suite 2 Albion House 2 Etruria Office Village, Forge Lane, Etruria, Stoke on Trent, Staffordshire
Rating: 4.87

4.9 Rating 298 Reviews

98 %

of reviewers recommend PAC Web Hosting

Company Reviews

Metrics

Info

4.9

Based on 298 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Good hosting options at competitive pricing. Support is excellent and prompt - transfer from my old domain host, straightforward.”

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Posted 2 years ago

“Used their service for the last 15 years and they have always been very helpful and prompt with any issues we have ever encountered.”

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Posted 2 years ago

“Sadly you don't have human communication any more and assistance”

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Posted 2 years ago

Hi Ella, We still have the same methods we have had since 2007. So phone and 24/7 ticket support. We haven't gone anywhere, but it sounds like you have had trouble contacting us somehow. Please let me know by replying to this review or opening a customer service ticket or by ringing and asking for me and I will deal. https://pacwebhosting.uk/tech/how-to-get-help/ Or 0333 123 8000 Thanks Paul Nesbitt Director

Posted 2 years ago

“PAC have provided me with domain and hosting services for around 20yrs and in that time I have had zero cause for complaint - something I can’t say for other suppliers I’ve used.”

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Posted 2 years ago

“To be honest, after 20 years in the business of digital I can honestly say PAC is the kind of web host that offers what you really need in a small business: common-sense offerings and consistent reliability, along with prompt and helpful support. Whenever I've had an issue or challenge the PAC team respond quickly, explain the problem in simple terms and apply the right solution - no excuses or fuss. Most importantly, the service is so reliable I can forget about it and focus on my business. That's a huge benefit. After seven years as a customer I'm as loyal to PAC as I can be.”

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Posted 2 years ago

Vince Love To be honest, after 20 years in the business of digital I can honestly say PAC is the kind of web host that offers what you really need in a small business: common-sense offerings and consistent reliability, along with prompt and helpful support. Whenever I've had an issue or challenge the PAC team respond quickly, explain the problem in simple terms and apply the right solution - no excuses or fuss. Most importantly, the service is so reliable I can forget about it and focus on my business. That's a huge benefit. After seven years as a customer I'm as loyal to PAC as I can be.

Posted 1 month ago

“I've dealt with PAC web hosting for several years now and found their service and help to be very good.”

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Posted 2 years ago

“Nice, everything ok, a little bit confusing about the payment, but solved”

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Posted 2 years ago

“Excellent services, excellent prices and support second to none.”

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Posted 2 years ago

“Good prices and excellent support throughout my time with pac web hosting.”

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Posted 2 years ago

“No fuss basic shared hosting. I’ve used them for years.”

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Posted 2 years ago

“Great service and hosting”

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Posted 2 years ago

“I don't have a lot of interaction with the team as everything runs smoothly but any time I have needed help, the team at PAC Web Hosting are always very helpful and professional.”

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Posted 2 years ago

“We have been with PAC for about 10 years now and we can safely recommend their professionality - and we have just renewed for another year In the end, you pay for what you get, and they also went 100% GREEN. Their support is usually quite fast and on the point and you get various levels of support depending on the seriousness of the problem.”

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Posted 2 years ago

“Web Hosting is fine and help desk is great. My only issue was the 20% increase in hosting fees this time.”

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Posted 2 years ago

“Always fast professional they get the job done want a quality Hosting service PAC is 5star”

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Posted 2 years ago

“easy enough, couple of onboarding issues resolved quickly”

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Posted 2 years ago

“When there is an issue (very rare). Response time is fast. Best hosting company in the UK!”

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Posted 2 years ago

“I am in my 10th year of using PAC Web Hosting for my small business website and email hosting. Any queries I have had, however small, are answered very quickly with very helpful replies. I can highly recommended this company !”

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Posted 2 years ago

“Always very helpful. Slowly moving all my hosting to them.”

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Posted 2 years ago

“Very reliable, always informative with notice before payment is required.”

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Posted 2 years ago

PAC Web Hosting is rated 4.9 based on 298 reviews