“Amazing customer service. We had a small issue with our order and the team at istome, dealt with it swiftly and resolved the issue with the supplier more than generously. Excellent all round service. Easy to place an order, quick delivery and exceptional after sales care. Thank you and well done”
Hi Sally, thank you so much for shopping with istome and for your super kind review. We are glad all was resolved quickly and smoothly for you - our customer's happiness is so important to us. Wishing you a lovely week ahead and we hope to welcome you back soon 🥰
“Delighted with the strolley that we bought for a gift for our granddaughter.
However one of the tiny screws was missing to secure the handle in place. If you have a spare it would be appreciated, thanks.”
Hi Kate - thank you for you order and kind review. Sorry to hear a little screw is missing, I've just popped over a separate email to you today to resolve this for you x
“Beautiful range of products, easy transaction and customer services were really friendly when I needed to speak to them, instantly made me feel at ease and sorted everything out really quickly for me. Would definitely recommend.”
Hi Ali - thank you, that's so lovely to hear! Our absolute pleasure! We are so glad any issues were all resolved for you. Thank you for shopping with us - we look forward to welcoming you back soon! Love team istome 💓xx
Hi Clare, thank you so much for taking the time to review. So lovely to hear and I'm sure your grandson will be delighted! Thank you for shopping with istome. We hope to welcome you back soon xx
