One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.65

4.7 Rating 3,947 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.7

Based on 3,947 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Polite and quickly sorted out the help”

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Posted 6 months ago

“Very efficient man, friendly and informative”

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Posted 6 months ago

“LA4 was with me in great time he was very polite found the problem. Excellent service Excellent customer care. Thankyou”

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Posted 6 months ago

“Very efficient one phone call clear step by step instructions mechanic arrived at given time and was very helpful and polite and back on the road”

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Posted 6 months ago

“Kept me updated, excellent customer service and prompt response”

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Posted 6 months ago

“Recovery engineer was extremely helpful quick and decisive, provided me was s jumpstart and battery test. Started the car amf informed me the i should get a new battery. Very happy with service.”

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Posted 6 months ago

“I used One Call Rescue through their online portal and the whole process was very straightforward. The response time was extremely fast and the engineer arrived quickly. He was friendly, polite and very efficient, and had the issue sorted in no time. I was back on the road much quicker than I expected. Overall a very smooth and professional service.”

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Posted 6 months ago

“Guy was really helpful”

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Posted 6 months ago

“Quick service Polite and professional”

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Posted 6 months ago

“Excellent service. Can’t fault it.”

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Posted 6 months ago

“I arranged it online and it was very simple. It was also confirmed by text with an estimated time to expect assistance. I was messaged a map to track recovery and the mechanic, who was fantastic and couldn’t do enough to help me, arrived more than 30 minutes before his estimated arrival time. He fixed my car in no time and I can’t thank this 5 star guy enough. He made my breakdown as stress free as possible. Thank you.”

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Posted 6 months ago

“Answered the phone quickly. Handler was most excellent, very clear and helpful. Breakdown company phoned to say they were on their way and arrived quickly. Mechanic was brilliant/thorough and communicated clearly. Couldnt have asked for better.”

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Posted 6 months ago

“Very helpful did, not take long to someone here”

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Posted 6 months ago

“I got a call back to confirm minutes after I arranged in line. It was also confirmed by email with a time to expect pickup. 30 minutes before collection I was called to say pickup was on schedule and I received tracking map so I knew exactly where the truck was. All very reassuring and took the stress out of my breakdown”

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Posted 6 months ago

“Initial call was rather long winded - then referred to logging in. As my wife was out alone this became long winded when a simple phone call would have been far better. Once recovery vehicle arrived the driver was very helpful and good service.”

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Posted 6 months ago

“Rang for roadside recovery and they sent the recovery driver to Leeds instead of Birstall. Now the are asking me to pay and excess which I didn't know about and am unable to get in touch to discuss this”

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Posted 6 months ago

“You came quicker than originally stated and all sorted out quickly. The whole process was quick and straightforward.”

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Posted 6 months ago

“Arrived on time, very informative and helpful about car tyres, thank you”

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Posted 6 months ago

“Was a good service, once vehicle unloaded helped me push car to correct location”

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Posted 6 months ago

“Recovery driver turned up very soon. Spoke about problem with car and it was put efficiently onto ramp and taken to my allocated garage.”

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Posted 6 months ago

One Call Rescue is rated 4.7 based on 3,947 reviews