One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.66

4.7 Rating 4,282 Reviews

92 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.7

Based on 4,282 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The whole process was easy- the mechanic from M8 was great and had me back on the road straight away. The call centre was prompt in answering and the instructions were clear. I was impressed.”

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Posted 2 years ago

“Very responsive and professional. I was worried that I had a major expensive issue and it turned out that my car is fine! What a relief that I can be back on the road again for work tomorrow!”

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Posted 2 years ago

“Have just called JE9 to report a chipped windscreen, who was most helpful, explaining the procedure I will follow to get it replaced. So nice to know what contact to expect and when.”

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Posted 2 years ago

“Friendly Staff, dealt with our breakdown well and kept us informed at every stage of its recovery. Very pleased with the efficiency of the team”

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Posted 2 years ago

“This mornings service was very quick , polite and friendly”

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Posted 2 years ago

“We would really like to thank Martin (Burke Bros) he made a difficult day a lot better. What a star! Thanks Martin for all your help and kindness. Ryan and Lisa”

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Posted 2 years ago

“Lovely, polite and knowledgeable of the problem, and sorted within five minutes! Five star service.”

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Posted 2 years ago

“Really friendly staff who acted promptly at a difficult time for me.”

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Posted 2 years ago

“From my first call to arriving home was 5.45hrs from 80miles away. Excellent recovery service and top driver.”

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Posted 2 years ago

“Great service as usual from the breakdown team, booked in the recovery online and had a text back from the driver with an ETA shortly after. Thanks to the agent TF3”

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Posted 2 years ago

“Could not have been any more helpful. After days of searching for a way around this problem you fixed it in 5 minutes. Thanks so much”

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Posted 2 years ago

“Takes all the stress out of the what ifs 👍👍”

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Posted 2 years ago

“It was Bank Holiday Monday 15.45 , and I acquired a flat tyre away from home . I got in touch with the office online ( they closed at 16.00 )filled in a few details they logged my request and gave me a rough estimate of the time the recovery vehicle would get to me . Within the hour Eurotow truck arrived sorted the issue temporarily and followed me home to make sure there were no more problems . Thank you so much BP2 . Great service .”

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Posted 2 years ago

“3 hour waiting time too long”

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Posted 2 years ago

“Easy to contact. I was especially happy with actual human assistance on the phone. Very helpful, thorough and kind. Professional but super friendly The first rescue man was great although he was unable to get the car going he diagnosed the fault. The vehicle rescue man Colin from Furness, was utterly brilliant. Exactly what you need when your car is playing up. A breath of fresh air. Thank you to the whole team”

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Posted 2 years ago

“Briliant service! I would sugest one thing to be improved. Get faster to the customer.”

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Posted 2 years ago

“Breakdown cover that is about as much use as an ashtray on a motorbike! No roadside assistance no mechanics to diagnose & repair to get you on your way, recovery only to a local garage which was 90 miles away from home. I purchased the Gold cover which obviously must mean fools gold, good luck with the basic free cover, will not be paying for it again.”

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Posted 2 years ago

“Arrived promptly Went above and beyond to help me Thank you very much Les”

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Posted 2 years ago

“Very quick to respond. Very polite and helpful technician who got me back on the road straight away. I couldn’t ask for more.”

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Posted 2 years ago

“Very happy with the service and the call out. Arrived to me within the hour, got me started but as it was a larger fix they were the only garage able to take the car on short notice to fix properly. Can’t fault them, very pleased. BM5.”

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Posted 2 years ago

One Call Rescue is rated 4.7 based on 4,282 reviews