One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.66

4.7 Rating 4,486 Reviews

92 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.7

Based on 4,486 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was very efficient and very quick to resolve my problem. The rescue vehicle arrived within 30mns of me having called. much appreciated.”

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Posted 5 years ago

“Extremely prompt !! Arrived less than an hour after phone call and Paul took me home to my door !! Very impressed with all service”

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Posted 5 years ago

“I'd a flat battery this morning with the car not being used much anf the call was answered within minutes and a breakdown company sorted out within minutes and they arrived at the door inside 45 minutes hooked the car up and she started first time... First class service all round”

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Posted 5 years ago

“Excellent service by GN3 came out within the hour and got me back on the road”

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Posted 5 years ago

“Genevieve was extremely courteous and helpful on the telephone, concerned that I was in a safe place to wait and organised help to come to rescue me with minimum difficulty. The breakdown team arrived within 45 minutes and I was on my way again within 30 minutes. Thank you, I would be confident to recommend your service to others in the future.”

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Posted 5 years ago

“Very efficient and polite on the phone, so helpful,”

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Posted 5 years ago

“Service was excellent mechanic very friendly and helpful thank you”

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Posted 5 years ago

“quick response- great service all round really took the stress out of breaking down”

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Posted 5 years ago

“Was there within 15 mins!!!! He was so lovely and polite. Magical touch to fix it. Many thanks”

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Posted 5 years ago

“Great service over all, very proficional.”

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Posted 5 years ago

“Once again I have had fantastic service. Right from a lovely lady that took my distress call to fantastic Michael from MKR recovery who called to let me know he was on his way and safely got my car home thank you! I can’t recommend this service highly enough”

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Posted 5 years ago

“Excellent service from the guy that came out to me, very helpful and explained exactly what had happened, a credit to your company. But the call service, gives you a link to go on, and when i went on it it didn't work, had to ring back which took more time, forget doing the link and book people in as an when they ring, if you do that your service would be excellent, but the link you give is rubbish.”

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Posted 5 years ago

“I was on my own with puncture at hospital dropping off supplies for mum. Breakdown tire people came in about 20 minutes put spare on. Didn't realise my breakdown cover didn't include tryes paid upfront for insurance. The call handler helped keep me calm and tyre man was very helpful.”

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Posted 5 years ago

“The recovery company arrived within the time predicted, the engineer was polite, friendly and reassuring. He undertook temporary repairs which allowed me to drive the car. I was less happy with being directed to a website by the call centre to log the repair as my phone battery was dying and I had to phone again to ask them to log the repair rather than use the website.”

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Posted 5 years ago

“Arrived quite quickly and very pleasant and helpful”

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Posted 5 years ago

“Phoned me back straight away and picked up within 50 mins of breaking down I could not have had better service wonderful thank you all and the pick chap was brilliant .😊”

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Posted 5 years ago

“The man who came to my rescue was excellent resolved the problem but gave me sound advice which I took on board and he put my safety first and he arrived with in less than 25 minuets having been told by the call centre 60-90 minuets so was very pleased and he communicated with me via text so I knew how long he would be ,such a lovely man Thank you”

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Posted 5 years ago

“The driver who came out to assist was really excellent. He not only managed to get my van started, he also provided a work around for the problem and explained everything he was doing. He was a very friendly guy and I think a credit to green flag.”

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Posted 5 years ago

“Excellent service and polite very helpful nothing too much trouble for him”

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Posted 5 years ago

“Brilliant service. It was minutes waiting for them to pick up which was good as I didn’t have much battery left on the phone. The lady was helpful and very professional. I had to pay a small charge as I only had the basic cover but my could would not go through so I was able to do it later. The breakdown was local so only ten mins away. He was professional and within ten mins he had my car on the back of the wagon and I was home within twenty minutes. With One Call using local breakdown I did not have to wait. Something I’m not sure would have happened if I had been with one of the two big breakdown services. Thanks One Call. Your car insurance is great and your breakdown brilliant👍🏻”

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Posted 5 years ago

One Call Rescue is rated 4.7 based on 4,486 reviews