One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.65

4.7 Rating 4,022 Reviews

91 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.7

Based on 4,022 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, the young man from the recovery was very helpful and polite and got me to my garage after my tyre burst hitting a rock on the motorway. Arrived in just over an hour.”

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Posted 7 months ago

“Despite some admin glitches in the background my agent focussed on the priority to get my car problems fixed assp. I was back on my way and able to sort out the admin later.”

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Posted 7 months ago

“excellent service the young man was very polite and helpful. sorted my car out straight away.Thank you.”

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Posted 7 months ago

“They were quick and professional”

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Posted 7 months ago

“Flat battery. Nice guy turned up and got me up and running. Very polite, very helpful, got the job done. Thanks”

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Posted 7 months ago

“The patrol man was very helpful, I had the spare part to fix my car, however he rang his office and they refused to fit the part because I'd already purchased it, so I was disappointed and my car is not fixed”

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Posted 7 months ago

“BA3 dealt with me very professionally”

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Posted 7 months ago

“The person on the phone input my telephone number incorrectly despite it being in front of him on a screen. This meant the break down service couldn’t contact me resulting in him turning up and leaving. I then had go through the entire process again and book another call out . The call out operative that eventually arrived only wanted to start my van and nothing else . The issue was the alternator, I luckily made it to my local garage despite having no electrical power and the vehicle nearly stalling on several occasions. I will never insure with this company ever again and suggest anyone reading this look elsewhere for insurance cover . Incredibly poor service from all involved.”

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Posted 7 months ago

“Very efficient. Arrived before the due time and got me up and running very quickly.”

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Posted 7 months ago

“I had a tyre burst on a motorway yesterday. I reported it and eventually received a text giving a time to expect the breakdown vehicle to arrive. It came half an hour after that time. I waited 2½ hours in total. It was Curtis from Westbourne Motors that helped me. He was very professional and did a great job. He followed on behind me as I could only drive at 55mph on the spare wheel. Really appreciated him coming to my rescue! Thank you. The four stars are because I wish I had been sent the tracking for the recovery vehicle sooner instead of just wondering how far away it was.”

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Posted 7 months ago

“All the advisors were very helpful and polite, I was pleasantly surprised and once I had the right number, my call was answered quickly. The guy who was sent to pick my car up was so helpful and super super polite. I just hope my car”

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Posted 7 months ago

“Driver was very polite”

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Posted 7 months ago

“Excellent service friendly and helpful staff.”

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Posted 7 months ago

“Excellent service, arrived on time very pleasant and made it easy to sort out”

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Posted 7 months ago

“Excellent service, friendly driver, kept me updated to his arrival. Got me started so quickly. So happy with the service. Thank you 😊”

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Posted 7 months ago

“BA3. Great service thanks”

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Posted 7 months ago

“Very efficient service, thank you.”

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Posted 7 months ago

“Excellent service and punctual, well done”

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Posted 7 months ago

“excellent professional service”

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Posted 7 months ago

“I'm very happy with the service I've received, no fuss at all”

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Posted 7 months ago

One Call Rescue is rated 4.7 based on 4,022 reviews