One Call Rescue Reviews

Name: One Call Rescue
Rating: 4.66

4.7 Rating 4,539 Reviews

92 %

of reviewers recommend One Call Rescue

Company Reviews

Metrics

4.7

Based on 4,539 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Write Your review

Tell us how One Call Rescue made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Rescue 5 star review on 12th November 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“SW6 Stuart, fast efficient breakdown help.”

Helpful Report

Posted 6 years ago

“A simple problem - had left my lights on after a foggy daytime drive and run down the battery! Expected to be waiting an hour, but rescue came along after 20 minutes - polite, friendly and got me on my way.”

Helpful Report

Posted 6 years ago

“From my phone call to getting back on the road the service from One Call was excellent. Many thanks!”

Helpful Report

Posted 6 years ago

“First class service!”

Helpful Report

Posted 6 years ago

“Technician arrived 35 minutes after.my call. First class service. The”

Helpful Report

Posted 6 years ago

“Very pleased with the prompt and helpful service that GN3 provided when I called One Call. I was then sent a text within 5 minutes with an estimated time that the breakdown service would arrive, which was also very reassuring. The mechanic turned up earlier than expected and recharged my battery very efficiently. Really appreciated his calm and friendly manner. Thank you.”

Helpful Report

Posted 6 years ago

“GN3 was very helpful and polite. She called me back with relevant updates”

Helpful Report

Posted 6 years ago

“Call handler was very helpful and polite. However I did have a 2.30 min wait for the recovery truck. Would have like faster recovery time.”

Helpful Report

Posted 6 years ago

“GN3 was very polite and helpful and the service we received was excellent and very prompt. The engineer was also very good too and we didn’t have to wait very long either .”

Helpful Report

Posted 6 years ago

“GN3 was very helpful. Breakdown operative came well within the estimated time. Thank you.”

Helpful Report

Posted 6 years ago

“Staff were helpful and reassuring. My breakdown recovery was sorted as soon as they could and the driver was lovely.”

Helpful Report

Posted 6 years ago

“Excellent and prompt service from both the call centre and recovery team. .”

Helpful Report

Posted 6 years ago

“EXCELLENT SERVICE AND PROMPT RESPONSE”

Helpful Report

Posted 6 years ago

“DN2 Contacted one call spoke to David who assisted with getting breakdown recovery to assist with my car and taking it to the garage of my choice. David went the extra mile today and was polite throughout the conversation. He was knowledgeable and got the correct information if asked.”

Helpful Report

Posted 6 years ago

“I was impressed that they didn't keep us waiting long, about 20mintues less than they predicted.”

Helpful Report

Posted 6 years ago

“SW6 Stuart came. V friendly and efficient and in no time at all. V helpful. Recommended an oil change. Nice guy. V v happy. Celia James”

Helpful Report

Posted 6 years ago

“Her name was GN3 Genivevre and she was fabulous- so helpful. Went above and beyond. Thank you x”

Helpful Report

Posted 6 years ago

“I think her name was Gemma and she was amazing!! So helpful. Thank you”

Helpful Report

Posted 6 years ago

“Very straight forward call. The lady on the phone,GN3, was courteous and knowledgeable. I got a message telling me of the sta of recovery service.”

Helpful Report

Posted 6 years ago

“Last night, I had an unfortunate incident with my car and unfortunately, one of my tyres was damaged badly. I was rather distressed when I called your emergency service but I spoke to Genevieve and she was wonderful. So patient, kind, and helpful, she calmed me down and reassured me - thank you so much!”

Helpful Report

Posted 6 years ago

One Call Rescue is rated 4.7 based on 4,539 reviews