One Stop Flooring Ltd Reviews

4.9 Rating 286 Reviews
98 %
of reviewers recommend One Stop Flooring Ltd
4.9
Based on 286 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read One Stop Flooring Ltd Reviews
Anonymous
Anonymous  // 01/01/2019
Good company to deal with, great communication, highly recommend.
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Posted 2 years ago
Good service, quick delivery
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Posted 2 years ago
Great service throughout
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Posted 2 years ago
Excellent customer service, advice and guidance. Great price and phone call advising new stock unlikely to be available until November, securing my order enquiry.
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Posted 2 years ago
The ordering process was simple and prices were very competitive. Peter was pleasant and efficient on the telephone. Disappointingly we were not advised of our delivery schedule. The driver called to say he was 30 minutes away whilst we were out for the day. We had to scramble a friend and a family member with a key to visit our house and accept the delivery.
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Posted 2 years ago
Delivery was on time and delivery driver very friendly and helpful, pallet was one pack short but the missing pack was delivered next working day without any fuss or problems. Very happy with these guys and would recommend them.
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Posted 2 years ago
Very helpful service offer the phone, efficient ordering and quick delivery.
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Posted 2 years ago
Best price online, flooring was delivered 5days earlier then promised, friendly and very help personell top quality
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Posted 2 years ago
Great service thanks
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Posted 2 years ago
Very pleased with the service we received with One Stop Flooring. We were booked in promptly, communication was great and we couldn't get the same floor elsewhere without huge lead times. Really impressed with how quickly they flooring was fitted as well when others were quoting many more days. Competitively priced, hard-working and good communication. Highly recommend.
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Posted 2 years ago
Definitely recommend! There was a shortage of raw material everywhere and our previous order with another big international floor store was severely delayed. So we decided to try our luck at One Stop flooring. We are so glad we did so! the staffs are very knowledgeable, friendly and helpful, we got our new floor within 2 working days.
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Posted 2 years ago
I ordered online, then received the invoice to bank transfer the amount. The ordering process was easy and the delivery was fast, others I’d seen had 6-8 weeks wait. This came in a few days! They asked me to double check all delivery details were correct which was helpful as I’ve made mistakes before in the past with other deliveries. The order came and was great, not complaints. Delivery man rang 30 minutes in advance to let me know he won’t be long, again greatly appreciated. Would with out a doubt order from here again, well run company.
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Posted 2 years ago
Good customer service and prices.
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Posted 2 years ago
Helpful staff took my order, thanks Reena. The delivery was on time, the driver was kind and helpful and announced his arrival. The order has been fulfilled in the promised time frame.
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Posted 2 years ago
Thank you A++++
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Posted 2 years ago
Great service, sent me flooring sample initially, I ordered the flooring and it arrived at the shop the same day...then given some much needed help loading into my car.
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Posted 2 years ago
Really helpful and fast service, thank you
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Posted 2 years ago
Very quick & efficient service including delivery. I managed to omit the full address for delivery & they phoned to check it. I would recommend One Stop Flooring.
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Posted 2 years ago
I ordered by phone and the process was straightforward. Everything went as expected/promised, and I am satisfied .
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Posted 2 years ago
Great Product, Great communication, small delivery window. Happy!
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Posted 2 years ago
One Stop Flooring Ltd is rated 4.9 based on 286 reviews