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One Stop Flooring Ltd Reviews

4.8 Rating 298 Reviews
98 %
of reviewers recommend One Stop Flooring Ltd
4.8
Based on 298 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read One Stop Flooring Ltd Reviews
Anonymous
Anonymous  // 01/01/2019
Great price but Delivery not great - the team made my 21 year old daughter bring all the packs up To her flat by herself - and it took her two hours !!
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Posted 1 month ago
Easy to order flooring, 2nd time using them . The let down is by the delivery process/ company used. The initial order confirmation email said that delivery would be on Wednesday or Thursday, no time of day or window given.I expected , as is usual with online orders, another email / text nearer the time to confirm date/ time window for delivery. Next thing you know, the delivery lorry was pulling up on Wednesday afternoon, luckily I had just returned from work. No confirmation of delivery being made that day at all.Is the customer expected to wait in all Wednesday and Thursday ? In this day and age when delivery companies even text to update when you are next on their delivery route, this was not good at all. On top of this there is a clear mention in the T & Cs of a charge to be paid if you miss delivery!Not happy with this near miss.
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Posted 2 months ago
Had the absolute privilege of being served by the assistant who was called Brady, he was really professional and had a great manner. Would recommend as long as you deal with this gentleman.
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Posted 5 years ago
Thank you Stephen
Posted 5 years ago
One Stop Flooring Ltd is rated 4.8 based on 298 reviews