One Stop Flooring Ltd Reviews

Name: One Stop Flooring Ltd
Rating: 4.84

4.8 Rating 282 Reviews

98 %

of reviewers recommend One Stop Flooring Ltd

Company Reviews

Product Reviews

Metrics

4.8

Based on 282 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

One Stop Flooring Ltd 5 star review on 13th April 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service and behaviour by the delivery firm contracted by One Stop Flooring was appalling (bordering on abusive). They arrived outside of the scheduled time, then said we had no choice but to accept delivery or schedule another appointment, and the driver said we had no choice but to help him offload the vehicle or the delivery would not be made. To keep our building work on track my 75 year old father had to offload the van with the driver, then take the packs into the house. One Stop Flooring's response was to say that they don't take responsibility for their delivery firm's service and they would forward the feedback to the delivery company. After this, no response. Would not roder from them again unless it was clear that they use a different company.”

Helpful Report

Posted 1 year ago

One Stop Flooring Ltd is rated 4.8 based on 282 reviews