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One Stop Flooring Ltd Reviews

4.8 Rating 300 Reviews
98 %
of reviewers recommend One Stop Flooring Ltd
4.8
Based on 300 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read One Stop Flooring Ltd Reviews
One Stop Flooring Ltd 5 star review on 17th September 2025
Gareth Tranter
One Stop Flooring Ltd 5 star review on 13th April 2023
Grishma Shah
One Stop Flooring Ltd 5 star review on 13th April 2023
Grishma Shah
One Stop Flooring Ltd 5 star review on 30th September 2022
Helen Robbins
One Stop Flooring Ltd 5 star review on 30th September 2022
Helen Robbins
One Stop Flooring Ltd 5 star review on 10th December 2021
Laurance Smith
One Stop Flooring Ltd 5 star review on 4th October 2021
Priyanj Shah
Anonymous
Anonymous  // 01/01/2019
Most pleased with OSF, I had an item damaged in transit but this was replaced with no quibble. Communication via email was quick and very reassuring. A very satisfying transaction and one I would not hesitate to repeat.
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Posted 3 years ago
I use a web chat to start my order witch was very helpful and handy as I got answer for all my questions, then I got the phone from very friendly lady and she took my payments. Delivery was surprisedly quick. Great customer service.
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Posted 3 years ago
Great customer service, gave really good recommendations based on budget with various options. Showed us the difference between click and grove
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Posted 3 years ago
I am very happy with my antico quick smart flooring and service
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Posted 3 years ago
Great Flooring and service
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Posted 3 years ago
Great product at a great price. Delivered in 3 working days, would do business with them again. Thank you.
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Posted 3 years ago
Good service and good price
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Posted 3 years ago
Great service! We were in the middle of redecorating our cloakroom & ran out of flooring. Ordered a box @ 3pm & it arrived @ 8 next morning ! Topps had quoted 5 days! Thanks for quick & efficient delivery.
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Posted 3 years ago
Great service, Reena was amazing and went out of her way to ensure our orders were correct and delivered on time. Will definitely be ordering through One Stop Flooring again.
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Posted 3 years ago
Excellent communication Competitive price
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Posted 3 years ago
Excellent from start to finish, so helpful and the only company that could deliver in the time scale I needed and a great price too, I will definitely be using them again.
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Posted 3 years ago
Great service very helpful
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Posted 3 years ago
Excellent customer service - Reena has been so helpful in answering queries and giving advice, and also in holding some of our order back until we were ready to take delivery. The best price for the floor we wanted and really so helpful.
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Posted 3 years ago
Great customer service. Responsive and accommodating according my needs for the project I have for my house.
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Posted 3 years ago
Excellent product knowledge and service from Reena
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Posted 3 years ago
Very professional and amazing staff. They have helped me throughout the whole process and are very easy and quick to deal with. I would definitely recommend to others.
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Posted 3 years ago
Excellent product supplied
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Posted 3 years ago
Very helpful and friendly staff
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Posted 3 years ago
Very quick and efficient service
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Posted 3 years ago
The shop worker is very kind and the product quality is good and price is good
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Posted 3 years ago
One Stop Flooring Ltd is rated 4.8 based on 300 reviews