One Stop Flooring Ltd Reviews

Name: One Stop Flooring Ltd
Address: 190, Honeypot Lane, Stanmore, United Kingdom
Rating: 4.84

4.8 Rating 298 Reviews

98 %

of reviewers recommend One Stop Flooring Ltd

4.8

Based on 298 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

One Stop Flooring Ltd 5 star review on 13th April 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The lady who took my order helped me each step of the way and then helped me with the card when it didn’t work the first time. Great service. The delivery was well managed with the driver telling me where he was and what is eta was”

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Posted 2 years ago

“Very good service from ordering to delivery”

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Posted 2 years ago

“Knowledgeable, helpful and friendly staff. Products delivered to my home on time. Would certainly recommend.”

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Posted 2 years ago

“We're very happy with the service of One Stop Flooring. Great advice over the phone. Quick delivery.”

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Posted 2 years ago

“Really pleased with the floor and with the outstanding customer service! Fantastic service by all members of the team! The lady in the store is so kind and helpful. Purushottama is very knwodegable and helped us to pick the right floor and Brady is my hero! He went above and beyond in terms of customer service. I havent seen that type of customer service before from any other establishment. It really left an impression on me and my husband.”

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Posted 2 years ago

“We ordered and received our order of oak flooring from One Stop Flooring and we were so pleased with the product and service we received. Initially, I commenced on the online chat and received a response to my questions straight away. When I decided on the order, the process for ordering was so easy.”

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Posted 2 years ago

“Have not laid the flooring yet but the quality was as expected, delivery was fast and the customer service was great.”

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Posted 2 years ago

“Knowledgeable and all round very professional”

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Posted 2 years ago

“Competitively priced products and stock available. The online ordering was very efficient and smooth. When I had a query on the delivery date and time they investigated promptly and came back to me quickly.”

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Posted 2 years ago

“Ordering process was easy and advice given was welcome. My delivery was a day late but I was informed there might be a slight delay so no problem with this. Goods were delivered in full and the delivery driver was helpful and efficient. I have no problems dealing with One Stop Flooring again”

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Posted 2 years ago

“Very professional”

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Posted 2 years ago

“Excellent service, prompt delivery, never any problem to get anyone on the phone to clarify. Highly recommend.”

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Posted 2 years ago

“Great company, very efficient service and communication.”

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Posted 2 years ago

“Great service, super fast delivery.”

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Posted 2 years ago

“Excellent choice of suppliers and very kind assistants”

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Posted 2 years ago

“Excellent delivery, service and communication throughout. Laminate flooring looks great and helpful and friendly delivery man.”

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Posted 2 years ago

“Best prices and service”

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Posted 2 years ago

“Reena was extremely helpful throughout from my first enquiry to arranging delivery. This is a v high quality product with the service to match it. The delivery driver was a total gent also as my home has an awkward drive area. Very happy customer Thanks again Eimear Armagh N Ireland”

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Posted 2 years ago

“Most pleased with OSF, I had an item damaged in transit but this was replaced with no quibble. Communication via email was quick and very reassuring. A very satisfying transaction and one I would not hesitate to repeat.”

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Posted 2 years ago

“I use a web chat to start my order witch was very helpful and handy as I got answer for all my questions, then I got the phone from very friendly lady and she took my payments. Delivery was surprisedly quick. Great customer service.”

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Posted 2 years ago

One Stop Flooring Ltd is rated 4.8 based on 298 reviews