Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

One Pound Sweets Reviews

4.7 Rating 3,739 Reviews

93 %

of reviewers recommend One Pound Sweets

Company Reviews

Product Reviews

4.7

Based on 3,739 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About One Pound Sweets:

One Pound Sweets was setup in 2019 with the sole aim of delivering delicious retro and traditional sweets to customers across the land.

We love sweets - like seriously we eat way too many - and we wanted to share this passion with the brilliant people of the UK.

Our sweets are hand picked to be super tasty, super retro and super affordable as all our bags can be bought from as little as £1.00

So head on over to the website at https://onepoundsweets.com and fill your cart with goodies

Write Your review

Tell us how One Pound Sweets made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Pound Sweets 5 star review on 15th April 2024

One Pound Sweets 5 star review on 15th April 2024

One Pound Sweets 5 star review on 15th April 2024

One Pound Sweets 5 star review on 5th May 2023

One Pound Sweets 5 star review on 3rd May 2023

One Pound Sweets 5 star review on 25th June 2022

One Pound Sweets 5 star review on 25th June 2022

36

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The sweets were ok but we were unable to track the parcel and the 10 days delivery time didn’t help.”

Posted 2 years ago

hi, all orders are trackable via the link we send on order confirmation and the multiple emails Hermes send. Sorry, it took longer than normal but it is Christmas so delays are more common.

Posted 2 years ago

“I have found a good deal by another seller”

Posted 2 years ago

“Nice sweets in small packages that took an age to arrive!!”

Posted 2 years ago

thanks for the review - we can see you paid for "slow within 7 days" delivery option and your order was delivered within 5 days

Posted 2 years ago

“The chocolates were great the lollipops weren’t they were soft and stick on the out side and they came off the stick so easily couldn’t trust them for my grandchildren so I binged them”

Posted 2 years ago

“Trying to reduce my sugar after being diagnosed pre diabetic. Discussing with the NHS dietician she tells me the sweetners in what I bought are alcohol based and not right for me" sugar free". She suggests I seek sorbitol sweetened sweets. Do you stock any such sweets.”

Posted 2 years ago

“Would love to leave a review but I ordered 13 days ago and it still hasnt arrived yet.”

Posted 2 years ago

Sorry for the delay here we have chased this up with hermes, if not arrived in next 5 days please contact us for a refund,

Posted 2 years ago

“I have bought a few times and was always satisfied with the experience but this time although the ordering and feedback was good as usual I was disappointed in one product.”

Posted 2 years ago

“The parcel was OK.”

Posted 2 years ago

“Sweets delivered but unfortunately my name was not recognised by the recepient and they sent the parcel back to Hermes. when I sent emails to you to advise you of this you informed me that you don’t put your address on the parcels 😳😳 which resulted in me not receiving my goods and out of pocket.. so disappointed”

Posted 2 years ago

“Unfortunately item went missing in post, one pound sweets were good about sorting refund but it did mean a last minute dash to the shops for Halloween before the trick or treaters arrived.”

Posted 2 years ago

“Only got half my order thanks to Hermes the most useless delivery company on the planet you can't chase missing parcels like me on computers trying to deal with you and they are riff with conn men and senarios to relieve you of your parcels. 🤬🤬🤬🤬🤬🤬🤬🤬🤬”

Posted 2 years ago

“Expensive for half a bag of sugar free sweets”

Posted 2 years ago

“You have a 50/50 chance of getting things that don't taste the same, we have had some awesome perfectly as they are and others not so much, for the most part good”

Posted 2 years ago

“The sweets never arrived and you gave me a refund”

Posted 2 years ago

“Sweets where brill but downside is how much you charge for postage”

Posted 2 years ago

“Too many items always out of stock but all in all the products present are good”

Posted 2 years ago

we do try to keep 100% availability but this is difficult at the moment, have you been in a Tesco recently.... nothing on the shelves

Posted 2 years ago

“I’m still waiting for them”

Posted 2 years ago

“the box came torn the leaflet inside was torn and some of the chew were broken. And out of their packet so I won’t be ordering again as no care went into the packaging or placing of items and packets were open But the sweets that weren’t damage tasted lovely”

Posted 2 years ago

“Smaller then expected but tasted so yummy”

Posted 2 years ago

“Not a good start. As I placed my first order I couldn't find a box to place my promotion code for discount. I thought it might appear after I'd paid in PayPal, but it didn't. I emailed help@onepoundsweets.com and met the rudest and most unhelpful Customer Services ever. Needless to say, I wasn't given my discount, even though I quoted the code within my email. All that I ordered arrived neatly packed and promptly, via Hermes.”

Posted 2 years ago

hi as we simply. explained there is a coupon box on the shopping cart page. you never add coupons codes inside the paypal payment popup this is not an option.

Posted 2 years ago

«
1
2
3
4
5
»

One Pound Sweets is rated 4.7 based on 3,739 reviews