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OMG Hotels Reviews

3.9 Rating 196 Reviews

74 %

of reviewers recommend OMG Hotels

Company Reviews

Product Reviews

3.9

Based on 196 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 46%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult

About OMG Hotels :

OMGhotels.com allow you to search and book your perfect trip with peace of mind from our entire selection of experiences and over 240,000 hotels worldwide.

Visit Website

Phone:

01525 837100

Email:

concierge.team@omghotels.com

Location:

Barnside3-5 Church StreetAmpthillBedfordshireMK45 2PJ
Ampthill, Bedfordshire
MK45 2PJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Made my year for this birthday surprise for my dad. Thank you!! Fab staff and service xx and stunning hotel for our stay. Can’t wait to see his face. Excited!! Xxx”

“REALLY ENJOYED MY HOTEL STAY :-)”

“I just want to say a thanks to Frannie & the team at OMG. Such an easy and brilliant way to buy a special experience for someone you love. We can't wait to visit London and enjoy tasting cheese and wine. Thanks again.”

“Always had a good experience with OMG hotels and this was the same service Ive known to love. I had a £20 voucher I forgot to apply from my last booking with them and they kindly applied this for us. Will be back :)”

“Firstly I would like to say a big thank you to Franny, who helped make our wedding anniversary one we will always remember. The hotel was great the staff lovely and the seats for Wicked were just perfect. Customer service and attention to detail really make the difference. Can't wait to plan my next break with you guys.”

“Booked our anniversary trip to London for a theatre break. The service from start to end was fantastic and the hotel were amazing making us feel special. Can’t thank you enough for the seats, we never expected them to be so good”

“Amazing service, really easy and straight forward to use. Thank you Susan for all your help x”

“Highly recommended. Varied range of offers and deals, outstanding customer service”

“I found that Frannie was absolutely brilliant, so helpful and extremely efficient with replying to my emails.”

“Very happy with the service. Communications with Frannie have been prompt and informative. Excellent customer service. Thanks Frannie.”

“having aquired a code i filled out the request form online thursday evening and received our booking friday morning with a upgrade to a superior room. the hotel is a quality one and right where we wanted it,very pleased”

“Sorted out all my queries quickly and efficiently. Very friendly response, thank you!”

“OMG Hotels have been excellent at helping me plan my mother's 50th birthday celebrations. Frankie, was exceptional with great customer service, she couldn't be anything other than extremely helpful. I booked a lovely 4 star London stay and theatre tickets, everything was spot on. I will definitely become a repeat customer! Thanks Frannie! You are a gem! :-)”

“Beyond expectations. Words can’t express how pleased I am with everything and the customer service (Frannie) has done for my husband and I to celebrate our 11th anniversary.”

“Frannie Jenkins was so helpful with accommodating to my requirements”

“Great communication and excellent customer service”

“I sent an email and the response from Frannie was so quick. She went out of her way to accommodate us and was particularly efficient and professional. Thank you”

“Fab customer service. Frannie and Kloe both very helpful & informative. Will book again.”

“Megan was such a great help whilst booking our break. Very patient and dealt with all my questions quickly and politely - thank you.”

“Excellent customer service, went out of her way to make us feel special”

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OMG Hotels is rated 3.9 based on 196 reviews