Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

OMG Hotels Reviews

3.9 Rating 196 Reviews

74 %

of reviewers recommend OMG Hotels

Company Reviews

Product Reviews

3.9

Based on 196 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 46%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult

About OMG Hotels :

OMGhotels.com allow you to search and book your perfect trip with peace of mind from our entire selection of experiences and over 240,000 hotels worldwide.

Visit Website

Phone:

01525 837100

Email:

concierge.team@omghotels.com

Location:

Barnside3-5 Church StreetAmpthillBedfordshireMK45 2PJ
Ampthill, Bedfordshire
MK45 2PJ

Write Your review

Tell us how OMG Hotels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I made a reservation on-line with my preferences and received a near by-return reply confirming all the details to my complete satisfaction. Excellent service.”

“I spoke to David today and he was just so helpful and friendly, helped me find a hotel for the date I wanted that would suit the plans I had for that day. Excellent customer service and experience p.s I head up a UK call centre team so just what I’d expect 👍🏻”

“Amazing service!”

“The speed of response was so quick! I'm so pleased with the service from Frannie and I'd love to book through OMGhotels again. The free upgrade for our anniversary just made it 10 times better! Thank you!”

“Absolutely great customer service , thank you so much for sorting me out .”

“""This is the first time I have used this company and dealing with David who is an example of professionalism. I was not 100% happy with my hotel location in London as it caused many problems with my plans. I contacted David, Omghotels, he listened without interruption, was polite and profession, he cared and understood, final result rebooking another hotel near all my activities in London, thank you David I would not want to book with anyone else. This booking was done via Wowcher london experience however Wowcher are a different company.”

“I had to call OMG hotels as I had another request which was dealt with rapidly. Very impressed!! I would definitely recommend OMG hotels to my friends and colleagues.”

“We had a pleasant stay, room was nice and clean. The breakfast was very good and lots of it....overall package was very good”

“We had an excellent one night stay at the Hilton Double Tree Hotel in Islington last week. We couldn't fault the Hotel or it's staff at all, everyone was very polite and helpful. The room and Hotel were very clean and comfortable and we would definitely stay there again.”

“Lovely room, happy to upgrade us if wanted to. Breakfast was absolutely fantastic, still full now.very helpful with sorting us out places to eat and activities to do at a cheaper rate.”

“Great competitive prices for a great hotel which we will be staying at in Spain. A very easy payment process. Now all that's left is to enjoy the holiday!”

“Excellent trip all round. Will definitely use your site in future.”

“very good service. Could not pick any faults”

“I was so happy I needed a hotel last minute and everywhere I looked the prices were not meeting my needs and then I found this little gem of a site. Simple to use and easy to book. Thank you.”

“OMG Hotels were great. I have used them twice now and on both occasions, they took the time to understand my trip and recommended brilliant, cost effective hotels to suit. I will definitely use them again and recommend you do too.”

“Very helpful, friendly staff highly recommend.”

“I used OMGhotels for a trip to Cyprus in 2015. During which I have very impressed with the service, communication and the absolute ease throughout the whole process, so much so I have booked 2 further hotels for 2016! I have reccomended the site to a lot of people now and frankly I won't be using any other sites for hotel bookings in future. Amazing site, amazing prices and best of all, amazing service.”

“Got my hotel booked in Menorca at a really good price. Thank you. Will be using you again for my holiday to the Maldives next year.”

“Great thanks x”

“Booked a theatre trip to London and chose a 4 star hotel for £119 each - I thought you would be able to choose from the list of hotels, but OMG choose for you. They chose The Corus Hotel overlooking Hyde Park. The hotel was clean, great breakfast, although the room was quite small for a twin room. It was minutes away from Green Park Station so the locality was great. The theatre was The Apollo and we got really good seats; stalls, row G. The only criticism was after receiving confirmation that the deal was booked, I could recall on the day before we travelled, that somewhere it said the vouchers would follow for hotel and show and I hadn't received them at that point. However an email to OMG that morning, stating "urgent", was followed up by an email saying I should receive vouchers by 2pm, which in fact I did.”

«
1
2
...
5
6
7
8
9
»

OMG Hotels is rated 3.9 based on 196 reviews