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OMG Hotels Reviews

3.9 Rating 196 Reviews

74 %

of reviewers recommend OMG Hotels

Company Reviews

Product Reviews

3.9

Based on 196 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 46%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult

About OMG Hotels :

OMGhotels.com allow you to search and book your perfect trip with peace of mind from our entire selection of experiences and over 240,000 hotels worldwide.

Visit Website

Phone:

01525 837100

Email:

concierge.team@omghotels.com

Location:

Barnside3-5 Church StreetAmpthillBedfordshireMK45 2PJ
Ampthill, Bedfordshire
MK45 2PJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“OMG Hotels have been excellent at helping me plan my mother's 50th birthday celebrations. Frankie, was exceptional with great customer service, she couldn't be anything other than extremely helpful. I booked a lovely 4 star London stay and theatre tickets, everything was spot on. I will definitely become a repeat customer! Thanks Frannie! You are a gem! :-)”

“Beyond expectations. Words can’t express how pleased I am with everything and the customer service (Frannie) has done for my husband and I to celebrate our 11th anniversary.”

“Frannie Jenkins was so helpful with accommodating to my requirements”

“Great communication and excellent customer service”

“I sent an email and the response from Frannie was so quick. She went out of her way to accommodate us and was particularly efficient and professional. Thank you”

“Fab customer service. Frannie and Kloe both very helpful & informative. Will book again.”

“Megan was such a great help whilst booking our break. Very patient and dealt with all my questions quickly and politely - thank you.”

“Excellent customer service, went out of her way to make us feel special”

“Very helpful in organising my trip, emailed me back with every question I asked. I Will definitely be using these guys again. Thanks for all your help.”

“OMG's Customer Service reminds me of the standard we had in this country when I was young! I dealt with Frannie and David, and they were so kind and helpful, and made sure that my booking for a very special occasion provided everything on my wish list. I cannot thank them enough.”

“So far very happy, she very kindly gave me an upgrade for my restaurant out of kindness”

“I have just got back from a wonderful time in London. Martine arranged everything for us and the theatre seats for Thriller Live were fantastic. I was allocated the Doubltree by Hilton London & can't wait to do it all again with a different show to add to my list.”

“Frannie was very helpful and informative and was very efficient answering my queries by email. I had been trying to contact omg theatre breaks for the majority of the morning without success.”

“Very fast at responding to my booking enquiry, very helpful and informative”

“Made booking a girls weekend so easy. Would definitely use them again.”

“Very quick service, helpful and been able to accommodate my desirable date.”

“They accommodated my needs in ever way and made it extra special by a upgrade at a restaurant.”

“Excellent communication and prompt service”

“Very happy quick response and very grateful for a change of date. Highly recommend”

“Super helpful and very quick responses to my request for availability - great service”

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OMG Hotels is rated 3.9 based on 196 reviews