OMG Hotels Reviews

Name: OMG Hotels
Address: Barnside3-5 Church StreetAmpthillBedfordshireMK45 2PJ, Ampthill, Bedfordshire
Rating: 3.84

3.8 Rating 205 Reviews

72 %

of reviewers recommend OMG Hotels

3.8

Based on 205 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 26%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About OMG Hotels :

OMGhotels.com allow you to search and book your perfect trip with peace of mind from our entire selection of experiences and over 240,000 hotels worldwide.

Visit Website

Phone:

01525 837100

Email:

concierge.team@omghotels.com

Location:

Barnside3-5 Church StreetAmpthillBedfordshireMK45 2PJ
Ampthill, Bedfordshire
MK45 2PJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“having aquired a code i filled out the request form online thursday evening and received our booking friday morning with a upgrade to a superior room. the hotel is a quality one and right where we wanted it,very pleased”

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“Sorted out all my queries quickly and efficiently. Very friendly response, thank you!”

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“OMG Hotels have been excellent at helping me plan my mother's 50th birthday celebrations. Frankie, was exceptional with great customer service, she couldn't be anything other than extremely helpful. I booked a lovely 4 star London stay and theatre tickets, everything was spot on. I will definitely become a repeat customer! Thanks Frannie! You are a gem! :-)”

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“Beyond expectations. Words can’t express how pleased I am with everything and the customer service (Frannie) has done for my husband and I to celebrate our 11th anniversary.”

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“Frannie Jenkins was so helpful with accommodating to my requirements”

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“Great communication and excellent customer service”

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“I sent an email and the response from Frannie was so quick. She went out of her way to accommodate us and was particularly efficient and professional. Thank you”

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“Fab customer service. Frannie and Kloe both very helpful & informative. Will book again.”

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“Megan was such a great help whilst booking our break. Very patient and dealt with all my questions quickly and politely - thank you.”

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“Excellent customer service, went out of her way to make us feel special”

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“Very helpful in organising my trip, emailed me back with every question I asked. I Will definitely be using these guys again. Thanks for all your help.”

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“OMG's Customer Service reminds me of the standard we had in this country when I was young! I dealt with Frannie and David, and they were so kind and helpful, and made sure that my booking for a very special occasion provided everything on my wish list. I cannot thank them enough.”

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“So far very happy, she very kindly gave me an upgrade for my restaurant out of kindness”

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“I have just got back from a wonderful time in London. Martine arranged everything for us and the theatre seats for Thriller Live were fantastic. I was allocated the Doubltree by Hilton London & can't wait to do it all again with a different show to add to my list.”

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“Frannie was very helpful and informative and was very efficient answering my queries by email. I had been trying to contact omg theatre breaks for the majority of the morning without success.”

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“Very fast at responding to my booking enquiry, very helpful and informative”

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“Made booking a girls weekend so easy. Would definitely use them again.”

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“Very quick service, helpful and been able to accommodate my desirable date.”

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“They accommodated my needs in ever way and made it extra special by a upgrade at a restaurant.”

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“Excellent communication and prompt service”

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OMG Hotels is rated 3.8 based on 205 reviews