4.61 Rating 82 Reviews
91% of reviewers recommend

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01525 837100


Barnside3-5 Church StreetAmpthillBedfordshireMK45 2PJ

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Customer Service
Email, Telephone, Live Chat
communication channels
Under an hour
queries resolved in
"Excellent service from Frannie Jenkins for sorting out my hotel and date."
1 Helpful Report
"Got back yesterday from a wonderful weekend in London. Thanks for arranging everything."
2 Helpful Report
"Was given this as a gift. Beautiful hotel and thanks for extending my stay. Superb service."
1 Helpful Report
"Quick and simple to book with great customer service."
1 Helpful Report
"I previously purchased a theatre break from Red Letter Days and they were nothing but trouble. It took me over 6 months to finally be able to make a booking. A friend recommended OMG Experiences I purchased my Theatre Break and then I had my booking all confirmed in less than 15 minutes extremely satisfied with the level of service, hotel and seats for the show, all for less than than expected. Thank You. Faith restored."
1 Helpful Report
"Such a great weekend, I recommend the 2 night 4 Star London stay and Gordon Ramsay dining, it was smashing, views from the hotel were stunning and the food Saturday evening was unreal. I'm happy, wifey is happy. Will book again."
1 Helpful Report
"Made my year for this birthday surprise for my dad. Thank you!! Fab staff and service xx and stunning hotel for our stay. Can’t wait to see his face. Excited!! Xxx"
1 Helpful Report
1 Helpful Report
"I just want to say a thanks to Frannie & the team at OMG. Such an easy and brilliant way to buy a special experience for someone you love. We can't wait to visit London and enjoy tasting cheese and wine. Thanks again."
1 Helpful Report
"Always had a good experience with OMG hotels and this was the same service Ive known to love. I had a £20 voucher I forgot to apply from my last booking with them and they kindly applied this for us. Will be back :)"
1 Helpful Report
"Firstly I would like to say a big thank you to Franny, who helped make our wedding anniversary one we will always remember. The hotel was great the staff lovely and the seats for Wicked were just perfect. Customer service and attention to detail really make the difference. Can't wait to plan my next break with you guys."
1 Helpful Report
"Booked our anniversary trip to London for a theatre break. The service from start to end was fantastic and the hotel were amazing making us feel special. Can’t thank you enough for the seats, we never expected them to be so good"
1 Helpful Report
"Amazing service, really easy and straight forward to use. Thank you Susan for all your help x"
1 Helpful Report
"Highly recommended. Varied range of offers and deals, outstanding customer service"
Helpful Report
"I found that Frannie was absolutely brilliant, so helpful and extremely efficient with replying to my emails."
Helpful Report
"Very happy with the service. Communications with Frannie have been prompt and informative. Excellent customer service. Thanks Frannie."
Helpful Report
"having aquired a code i filled out the request form online thursday evening and received our booking friday morning with a upgrade to a superior room. the hotel is a quality one and right where we wanted it,very pleased"
Helpful Report
"Sorted out all my queries quickly and efficiently. Very friendly response, thank you!"
Helpful Report
"OMG Hotels have been excellent at helping me plan my mother's 50th birthday celebrations. Frankie, was exceptional with great customer service, she couldn't be anything other than extremely helpful. I booked a lovely 4 star London stay and theatre tickets, everything was spot on. I will definitely become a repeat customer! Thanks Frannie! You are a gem! :-)"
Helpful Report
"Beyond expectations. Words can’t express how pleased I am with everything and the customer service (Frannie) has done for my husband and I to celebrate our 11th anniversary."
Helpful Report is rated 4.61 based on 82 reviews

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