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OliversBabyCare Reviews

4.7 Rating 2,613 Reviews
91 %
of reviewers recommend OliversBabyCare
4.7
Based on 2,613 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read OliversBabyCare Reviews

About OliversBabyCare:

OliversBabycare is home to the biggest brands that will allow you to find all of the essentials you need for both you and your baby. Whether you are looking for the perfect Travel System or the best Cot Bed, our team of experts are on board to help guide you through the process.

Visit Website

Phone:

+44 (0)1778 562809

Email:

info@oliversbabycare.co.uk

Location:

24b, King Street Industrial Estate, Peterborough
PE6 9NF

OliversBabyCare 5 star review on 24th March 2025
Rosie G
OliversBabyCare 5 star review on 29th February 2024
Karen W
OliversBabyCare 5 star review on 29th February 2024
Kirsty M
OliversBabyCare 5 star review on 19th December 2023
Felisha
OliversBabyCare 5 star review on 28th March 2023
Barbara
OliversBabyCare 5 star review on 28th February 2023
Czarina
OliversBabyCare 4 star review on 24th February 2023
Anonymous
56
Anonymous
Anonymous  // 01/01/2019
Very happy great service delivery was quick and a very good price bouncer is a present so have not seen it yet but have every faith it will be superb
Helpful Report
Posted 2 years ago
Dear Patricia, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We hope that the bouncer you purchased as a present will meet your expectations and that it will be a superb addition to your loved one's collection. We appreciate your trust in our company and we are committed to providing our customers with the best possible service and products. If you have any questions or concerns, please do not hesitate to contact us. We are always here to help. Thank you again for choosing OliversBabyCare and we look forward to serving you again in the future.
Posted 2 years ago
Good price and fast service. Would happily use again
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that you found our prices to be competitive and our service to be fast. We take pride in providing our customers with a hassle-free shopping experience, and we are glad to hear that we met your expectations. We appreciate your business and look forward to serving you again in the future.
Posted 2 years ago
The stairgate was perfect, a good price and delivered very quickly. Would use again thank you.
Helpful Report
Posted 2 years ago
Dear Lynne, Thank you for taking the time to write such a positive review about your experience with OliversBabyCare. We are thrilled to hear that you found our stair gate to be perfect and that it was delivered quickly. We always strive to provide our customers with high-quality products at affordable prices, and we are glad that we were able to meet your expectations. We appreciate your kind words and are delighted to know that you would use our services again. Thank you for choosing OliversBabyCare, and we hope to hear from you soon.
Posted 2 years ago
Fab company to deal with
Helpful Report
Posted 2 years ago
Dear Julie, Thank you for taking the time to write a review about your experience with OliversBabyCare. We are thrilled to hear that you had a great experience with us. Our team works hard to provide excellent customer service and high-quality products, so it's always great to receive positive feedback. We hope that you continue to shop with us for all your baby care needs and that we can continue to exceed your expectations. Thank you again for your kind words.
Posted 2 years ago
Excellent
Helpful Report
Posted 2 years ago
Easy to order and arrived next day via Fed Ex. Put it together in about 10 mins!! Simple. Looks good too. Had to take it apart again, which was also easy, as we’re taking it to Edinburgh for our youngest grandson. Whenever the need arises, we’ll be looking to Oliver’s first. Great place
Helpful Report
Posted 2 years ago
Dear Mark, Thank you for taking the time to write such a positive review about your experience with OliversBabyCare. We are thrilled to hear that you found our ordering process easy and that your order arrived promptly. We are also glad to hear that you found our products easy to assemble like how it looks. At OliversBabyCare, we strive to provide our customers with the best possible shopping experience, and we are delighted to hear that we have met your expectations. We appreciate your kind words and look forward to serving you again in the future. Thank you for choosing OliversBabyCare!
Posted 2 years ago
Delivery was fast and the Child safety gate is ver good.
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that you received your child safety gate quickly and that you are happy with the quality of the product. At OliversBabyCare, we strive to provide our customers with the best possible service and products to ensure the safety and well-being of their little ones. We appreciate your business and hope to serve you again in the future.
Posted 2 years ago
Excellent Happy with my order.
Helpful Report
Posted 2 years ago
Excellent! I purchased the 4 in 1 crib for my grandson who was born a month early, so chose Olivers Baby Care because of their next day delivery. The crib arrived the next day but unfortunately wad cracked on the frame. I contacted Olivers Baby Care and was contacted back by Rachel. She advised that they would replace the whole unit and we received a brand new one the very next day, with the courier collecting the damaged one. Absolutely excellent service so a huge thank you to Rachel for all her help and swift action in resolving the issue - she couldn't have done any more. The 4vin 1 crib is excellent, compact and versatile. 5* service Olivers Baby Care and I will certainly recommend and purchase from you again in the future.
Helpful Report
Posted 2 years ago
Dear Sharon, Thank you for taking the time to write such a positive review about your experience with Olivers Baby Care. We are thrilled to hear that you found our 4 in 1 crib to be excellent, compact, and versatile. We are also pleased to hear that our next day delivery service was able to accommodate your needs, even with your grandson arriving a month early. We apologise for the inconvenience caused by the cracked frame on the first crib, but we are glad that Rachel was able to assist you promptly and efficiently. We will be sure to pass on your kind words to her and the rest of our team. Thank you for recommending us to others and we look forward to serving you again in the future. Best regards, Olivers Baby Care Team
Posted 2 years ago
Excellent from start to finish - Thankyou Oliversbabycare
Helpful Report
Posted 2 years ago
Dear Louise, Thank you for taking the time to write such a positive review about OliversBabyCare. We are thrilled to hear that you had an excellent experience with us. Our team works hard to provide exceptional customer service and high-quality products, so it's always rewarding to receive such positive feedback. We appreciate your business and hope to continue providing you with the best possible service in the future. Thank you again for choosing OliversBabyCare.
Posted 2 years ago
Excellent service! Ordered a child safety gate late evening on a Friday, was told it would be delivered on the following Tuesday, but with updates given at every stage my parcel was delivered by DPD the Sunday before! Really brilliant! There was a £5.00 delivery charge for my item to be delivered! Unfortunately, I had actually ordered the wrong height safety gate, so my item had to be returned, which when I called the company I was told by a very nice member of staff that they didn’t do exchanges and that the item would have to be returned at my own expense, which was a downer to the whole experience and cost me another £7.56. So in all £12.56 for my item to be delivered and returned. Obviously this was my own mistake ordering the wrong height in the first place, but it’s just a shame that they don’t offer an exchange. However, I would still give this company 5 stars for excellent fast deliver service and also the very polite helpful lady on the customer service! I have now ordered my new child safety gate from Amazon.
Helpful Report
Posted 2 years ago
Dear Denise, Thank you for taking the time to write a review about your experience with OliversBabyCare. We are thrilled to hear that you were pleased with our excellent and fast delivery service, as well as the helpful customer service representative you spoke with. We take pride in providing our customers with the best possible service and we are glad to hear that we met your expectations. We apologise for any inconvenience caused by our policy on exchanges. We understand that it can be frustrating to have to return an item and pay for shipping again to re-order. We will take your feedback into consideration as we continue to improve our policies and procedures. Thank you for choosing OliversBabyCare for your child safety needs. We hope to have the opportunity to serve you again in the future. Best regards, OliversBabyCare Team
Posted 2 years ago
Easy transaction and quick delivery
Helpful Report
Posted 2 years ago
Dear David, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that your transaction was easy and that your delivery was quick. We strive to provide our customers with the best possible service, and we are glad that we were able to meet your expectations. Thank you for choosing OliversBabyCare, and we hope to serve you again in the future.
Posted 2 years ago
First class service,delivered within 24hrs,good quality products,10 out of 10
Helpful Report
Posted 2 years ago
Dear Joseph, Thank you for taking the time to write such a positive review about our company, OliversBabyCare. We are thrilled to hear that you received first-class service and that your order was delivered within 24 hours. We take pride in providing our customers with fast and efficient service, and we are glad to hear that we met your expectations. We strive to offer a wide range of high-quality baby care products that meet the needs of our customers. Your feedback is important to us, and we appreciate your 10 out of 10 rating. Thank you for choosing OliversBabyCare, and we look forward to serving you again in the future.
Posted 2 years ago
Absolutely excellent service would definitely recommend
Helpful Report
Posted 2 years ago
Dear Alex, Thank you for taking the time to write such a positive review about OliversBabyCare. We are thrilled to hear that you had an excellent experience with our service and that you would recommend us to others. At OliversBabyCare, we strive to provide our customers with the best possible service and products. We are delighted to know that we have met your expectations and that you are satisfied with our service. Thank you for choosing OliversBabyCare, and we look forward to serving you again in the future.
Posted 2 years ago
ann the items we're delivered quickly and customer service we're so approachable and quick to reply
Helpful Report
Posted 2 years ago
Thank you so much for taking the time to share your positive experience with OliversBabyCare, Angelli! We are thrilled to hear that you received your items quickly and that our customer service team was able to provide you with the support you needed. We pride ourselves on providing excellent customer service and we are glad to hear that we were able to meet your expectations. Thank you for choosing OliversBabyCare and we hope to serve you again in the future!
Posted 2 years ago
Good. Service definitely
Helpful Report
Posted 2 years ago
Dear Alison, Thank you for taking the time to write a review about your experience with OliversBabyCare. We strive to provide our customers with the best possible experience, and we are glad that we were able to meet your expectations. We appreciate your business and hope to continue to serve you in the future. Thank you again for choosing OliversBabyCare.
Posted 2 years ago
5. Just perfect
Helpful Report
Posted 2 years ago
Dear Kamil, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that you had a great experience with our company and that you found our services to be perfect. We strive to provide our customers with the best possible experience, and we are glad that we were able to meet your expectations. We appreciate your support and hope to continue providing you with excellent service in the future. Thank you again for choosing OliversBabyCare.
Posted 2 years ago
Excellent, price as quoted, no excessive delivery charges, unlike a competitor who wanted a further £19.95 for delivery to my address. Goods ordered Friday on standard 2 to 3 working day delivery, arrived Monday pm, all parts present, assembled in an hour.
Helpful Report
Posted 2 years ago
Dear Sara, Thank you for taking the time to write such a positive review about your experience with OliversBabyCare. We are thrilled to hear that you found our prices to be fair and that our delivery charges were reasonable. We understand how frustrating it can be to encounter excessive delivery fees, and we are glad that we were able to provide you with a more affordable option. We are also pleased to hear that your order arrived promptly and that all of the parts were present. Our team takes great care to ensure that all orders are fulfilled accurately and efficiently, so it is always rewarding to hear that our efforts have paid off. Thank you again for your kind words, and we hope to have the opportunity to serve you again in the future.
Posted 2 years ago
Excellent service, arrived very quickly and just what I needed at a very good price.
Helpful Report
Posted 2 years ago
Thank you for taking the time to leave such a positive review about your experience with OliversBabyCare. We are thrilled to hear that you found our service to be excellent and that your order arrived quickly. We always strive to provide our customers with the best possible experience, and we are glad that we were able to meet your expectations. We appreciate your business and hope to have the opportunity to serve you again in the future. Thank you for choosing OliversBabyCare!
Posted 2 years ago
Excellent very good service received my order next day
Helpful Report
Posted 2 years ago
Dear Tracey, Thank you for taking the time to leave a review about your experience with OliversBabyCare. We are thrilled to hear that you received excellent and very good service from us, and that you received your order the very next day. We take pride in providing our customers with fast and efficient service, and we are glad to hear that we were able to meet your expectations.
Posted 2 years ago
OliversBabyCare is rated 4.7 based on 2,613 reviews