Ohh Deer Reviews

Name: Ohh Deer
Rating: 4.70

4.7 Rating 7,160 Reviews

92 %

of reviewers recommend Ohh Deer

4.7

Based on 7,160 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Ohh Deer:

Hello and welcome to all things reviews of Ohh Deer!

Who are we??
We’re a greetings card, stationery and gift company operating from our HQ in Loughborough. Founded in 2011, we’re proud to say that Ohh Deer has quickly become the established place to go to find quirky, artistic and fun illustrated products.

What makes us unique is our incredible roster of over 100 talented creatives based around the world who we work with to bring you all these amazing products! We support every artist we work with, with a share of the revenue going directly to them.

To find out more about Ohh Deer, follow us on Instagram and keep up with all our latest news. (@ohhdeer)

Visit Website

Phone:

1509812075

Email:

help@ohhdeer.com

Location:

12, Frederick Street, Loughborough
LE11 3BJ

Ohh Deer 5 star review on 24th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Artful subscription is really good. Very inspirational. Great customer service too. I would highly recommend.”

Helpful Report

Posted 2 years ago

Hi Stephen, We're really pleased that you're enjoying our Artful Subscription service - it's always great to hear that our designs are both inspirational and that our customer service is great! Thank you The Ohh Deer Team

Posted 2 years ago

“Love this site for any creative or quirky bits and bobs I want”

Helpful Report

Posted 2 years ago

Hi Lucy, It's great to hear you are always able to find what you need with us :) Thank you The Ohh Deer Team

Posted 2 years ago

“Fantastic value for money”

Helpful Report

Posted 2 years ago

Hi Joanne, Thanks for your great review! Thank you The Ohh Deer Team

Posted 2 years ago

“Friendly customer service. Reasonable international shipping charges. No complaints here.”

Helpful Report

Posted 2 years ago

Hi, We're pleased to hear you loved our customer service, thanks for sharing :) Thank you The Ohh Deer Team

Posted 2 years ago

“Fantastic art supplies in the water colour box. Excellent quality and delivered very quickly.”

Helpful Report

Posted 2 years ago

Hi Lynne, Thanks for your excellent review! Thank you The Ohh Deer Team

Posted 2 years ago

“Long wait, poor communication.”

Helpful Report

Posted 2 years ago

Hi, We are sorry for any disappointment caused by our current extended processing times due to our online summer sale. We'd love to hear some further feedback on your personal experience using our webpage so please get in touch with us via help@ohhdeer.com Kind regards The Ohh Deer Team

Posted 2 years ago

“The paper was what I expected, the delivery was different than what I was told. However whe I rang to enquire the response was very good.”

Helpful Report

Posted 2 years ago

Hi Kevin, We're glad to hear that the paper was what you expected and that the customer service team was able to resolve your query when contacted :) Thank you The Ohh Deer Team

Posted 2 years ago

“Good cards but took over a week to get dispatched from the warehouse. Way too long!”

Helpful Report

Posted 2 years ago

Hi, Thanks for taking the time to leave your review. We're sorry for any inconvenience caused by our summer sale processing times. Our summer sale has peaked the number of orders and our warehouse are working as fast as humanly possible to get all orders shipped. The information regarding our current processing times can be found under each product listing, the FAQ's page and the checkout. But if you ever need to talk to the team please just reach out via help@ohhdeer.com, we'd be happy to help. Kind regards, The Ohh Deer Team

Posted 2 years ago

“Nice cards but you're not in any rush to post em out eh”

Helpful Report

Posted 2 years ago

“Ordered a variety of products and was happy with all of them particularly the watercolour paper which was excellent value in the sale”

Helpful Report

Posted 2 years ago

Hi, iIt's wonderful to hear you were happy with all the products ordered :) Thank you The Ohh Deer Team

Posted 2 years ago

“Lovely selection of products that you don't find with other retailers. Great price of sale items, will definitely shop again.”

Helpful Report

Posted 2 years ago

Hi Caroline, We're delighted to hear you enjoyed our products range and sale prices, thanks for sharing! Thank you The Ohh Deer Team

Posted 2 years ago

“Lovely range of items, particularly in the Artful range. Beautiful quality 👌”

Helpful Report

Posted 2 years ago

Hi, It's wonderful to hear you we're happy with the range of Artful goods we have :) Thank you The Ohh Deer Team

Posted 2 years ago

“Having ordered 3 books and a box of pencils on 48 hr turnaround, and having ordered from OhDeer/Artful before, I was surprised when my order hadn't arrived 5 days later. Cue enquiry email and reply later, I was informed they were busy, being the sale'n'all, and that I"d get them...eventually. Which was true-twelve days after I was supposed to. The disappointing thing is this -this was utterly avoidable. I knew their sale was coming. God knows, we all get enough emails from On Deer. Then there was the countdown. Then the reminders. So why didn't they? Was this their first sale ever. No. So why would a business that relies so much on reputation, referral and subscription find this performance acceptable? I'm sure there's a carefully crafted response to this issue but for me the damage is done. Subscription being cancelled, and a totally avoidable bitter taste in my mouth to boot.”

Helpful Report

Posted 2 years ago

Hi Peter, Thank you for taking the time to give us your honest feedback, it's always important for us to take this on board. We apologise for the summer sale processing delay on your order and know this was a disappointing experience. Our aim is always to provide customers with the highest quality service and it appears that we have not delivered to you. We are incredibly grateful for your loyalty and we would love to make things right again. Could you tell us what we can do to make your experience better? Kind regards The Ohh Deer Team

Posted 2 years ago

“The pads of paper were lovely and very high quality - I ordered while they were cheap so I could experiment with them as alternatives to herbarium paper for pressing seaweed. Unfortunately, the packing let things down again, all 3 pads had been 'roughed up' in the post due to being loose in a big paper bag. The paper is fine, just needs to be more firmly wrapped around the contents to keep everything still.”

Helpful Report

Posted 2 years ago

Hi Dawn, We're pleased to hear you found our goods to be high quality, however apologies if there was an issue at delivery. Our team would be happy to help you with this, please just reach out via help@ohhdeer.com with your order details :) Kind regards The Ohh Deer Team

Posted 2 years ago

“The products I received are truly excellent quality! The speedy service is 5 star too. Lovely company to do business with.”

Helpful Report

Posted 2 years ago

Hi Catherine, We're pleased to hear you found our product and service to be excellent :) Thank you The Ohh Deer Team

Posted 2 years ago

“I was very disappointed that my order was not dispatched for well over a week despite paying for express delivery. I appreciate that it was a busy time due to the sale but I was not made aware of this when I ordered.”

Helpful Report

Posted 2 years ago

Hi Sarah, Thanks for taking the time to leave your review. We're sorry to hear you felt uninformed of our sale processing time frame during your your order purchase, it's very important feedback for us as we always want to make our customer updates as clear as possible on our webpage. We've passed your feedback onto the team, thank you for bringing it forward. Kind regards, The Ohh Deer Team

Posted 2 years ago

“Great product and great service. Speedy delivery”

Helpful Report

Posted 2 years ago

Hi Katy, It's great to hear you enjoyed our product and service :) Thank you The Ohh Deer Team

Posted 2 years ago

“Great quality and really lovely cards. I will definitely buy again”

Helpful Report

Posted 2 years ago

Hi Helen, We're pleased to hear you loved the quality of our cards :) Thank you The Ohh Deer Team

Posted 2 years ago

“Always such a great choice of items, and the sales always provide amazing bargains.”

Helpful Report

Posted 2 years ago

Hi Chris, We're pleased to hear you have enjoyed our summer sale! Thank you The Ohh Deer Team

Posted 2 years ago

Ohh Deer is rated 4.7 based on 7,160 reviews