Official Hoverboard Reviews

Name: Official Hoverboard
Address: Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking, London
Rating: 4.80

4.8 Rating 3,477 Reviews

95 %

of reviewers recommend Official Hoverboard

4.8

Based on 3,477 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Official Hoverboard:

Official CE Certified Hoverboard (Swegway / Segway) Supplier. We Provide Nothing Less Than Perfect Products - "Excellence Is Our Benchmark". Wide Range Of Colours And Sizes To Choose From. Accessories Including Hoverkarts Are Available. Follow Us On Our Social Media Platforms For Latest Updates. 24/7 Customer Support

Visit Website

Phone:

02032897465

Email:

Info@OfficialHoverboard.co.uk

Location:

Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking
London
IG110BD

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Official Hoverboard 5 star review on 4th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very colourful my granddaughter will love it”

Helpful Report

“Delivery arrived yesterday, in time and boxes intact. To be honest, they have not been opened yet as they are Christmas presents and we need to keep them out of sight. Impressed at efficiency of delivery at this busy time of year.”

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“These guys are great. There was a little miscommunication with stock but am thinking it's right on top of Christmas so to be fair to them, they have been great. Ordered, received in 2 business days and then last bit of the order a day later. Products are absolutely awesome and having dealt with another company who blatantly lied about stock, these guys were a blessing and we will have happy children on Christmas Day!”

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“I placed an order for 2 hoverboards and karts in August. They have not fulfilled the order. 15 weeks and they still have not refunded the £398 paid. This is a company I would avoid at all costs.”

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“Excellent service, noticed I’d ordered an incompatible carry case and contacted me to cancel that item. First class”

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“Fabulous service, item arrived safely and in good time for Christmas. Haven’t yet used it, but looked inside the packaging and all looks to be a-okay.”

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“Very good service 👍”

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“First impressions are good. Seems well made. Works on grass and rough ground which is why we purchased this model.”

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“Delivery came very fast!”

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“We ordered 2 Samsung hoverboards for our grandchildren. As one was out of stock I was informed by email and chose another. These were delivered within 10 days and are both excellent quality.”

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“Great product, quick delivery, competitive price”

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“Great chat assistance, delivered in 3 working days, a hight quality product, the colour as described.”

Official Hoverboard 5 star review on 11th December 2022

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“Delivery delayed but excellent communication.”

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“Could not recommend this company enough, order last Thursday and full order was delivered the following day, great quality board and kart I hope my son loves it 😀 👍”

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“Fast delivery great item my son loves it thank you”

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“I ordered 2 weeks ago still no parcel and I keep getting told tomorrow.”

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“Very good service and even when there was an issue it was dealt with promptly. A sign of a good company is not about the service and goods it supplies but how the company deals with problems and complaints. And Official Hoverboard did that very well. Excellent!!”

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“Bought this for my sons birthday and he loves it. It’s great fun for all the family!”

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“Based purely on the service as I haven't used the boards yet as they are presents, I would recommend Official Hoverboard. I emailed with a slight concern post order and the support team answered very quickly and were true to their word. The boards do look to be of high quality with a reassuring weighty feel. Look forward to trying them out soon.”

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“Great communications great service although not tried this product yet has its to be put away for Santa, I have previously bought from these and it’s top quality”

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Official Hoverboard is rated 4.8 based on 3,477 reviews