Official Hoverboard Reviews

Name: Official Hoverboard
Address: Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking, London
Rating: 4.80

4.8 Rating 3,477 Reviews

95 %

of reviewers recommend Official Hoverboard

4.8

Based on 3,477 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Official Hoverboard:

Official CE Certified Hoverboard (Swegway / Segway) Supplier. We Provide Nothing Less Than Perfect Products - "Excellence Is Our Benchmark". Wide Range Of Colours And Sizes To Choose From. Accessories Including Hoverkarts Are Available. Follow Us On Our Social Media Platforms For Latest Updates. 24/7 Customer Support

Visit Website

Phone:

02032897465

Email:

Info@OfficialHoverboard.co.uk

Location:

Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking
London
IG110BD

Write Your review

Tell us how Official Hoverboard made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Official Hoverboard 5 star review on 4th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastically good hoverboard. Amazing seller. Package arrived fast and efficiently. Even when I purchased more straps they arrived the very day after.”

Helpful Report

“I've ordered from this site twice in 6 weeks for both of my children. I've found it very helpful, always kept up to date with how my order is coming alone. Over all I'm very happy with the service.”

Helpful Report

“My daughter loves her hover Kart bundle, she picked it up so quick. It’s so easy and fun to ride”

Helpful Report

“Fantastic customer service. Iv emailed a few times with queries and there has always been a very prompt reply, usually within a day and always very helpful with any advice, guidelines or queries !”

Helpful Report

“I received my scooter yesterday and I'm really happy with it, but there has been a letdown too, after plugging in and charging for first time the charger cut out half an hour in and now does not work, it got very hot. Hopefully you could send me a new charger as it hasn't had a chance to fully charge. Regards Paul”

Helpful Report

“Having seen and experienced inferior products claiming to be ‘hoverboards’ it’s amazing to see the difference in quality and use from your company! Thank you”

Helpful Report

“Excellent product my grandauter is very pleased the service and communication is very good”

Helpful Report

“My son loved it. He was over the moon when he opened his birthday gift. Can’t get him off it now 😊”

Helpful Report

“Brilliant service and fast delivery.”

Helpful Report

“Very quick delivery and good communication.”

Helpful Report

“Very quick delivery. We also had an issue with our hoverboard so sent it back and they repaired it and yet again it was back in Days. Can’t fault the company amazing”

Helpful Report

“really good perfect for kids really good battery life and really good speed 100 would reccomend”

Helpful Report

“Bought this for my nephew on his birthday who went absolutely crazy! The led lights, fire and ice theme looks amazing! Such a smooth ride and hardly any noise, would defo recommend the full shebang with the Kart, looks the part👍🏼”

Helpful Report

“We ordered two hoverboards with hoverkart attachments included and have nothing but problems, both with the hoverboards themselves and with their customer service. The hoverboards we purchased on the website stated a top speed of up to 15 KM/H but the device we received states it is only up to 12 KM/H. The website also stated that the minimum user weight was 30KG but the box we received clearly states a minimum user weight of 40KG on the side. The hoverboards will occasionally turn themselves off, leaving a child drifting with no way of controlling anything. As a result of this my son bumped into a kerb which bent the flimsy metal on his hoverkart in two. We have had hoverboards previously which were much more responsive that these. There is a noticable delay when leaning to the hoverboard actually responding which makes them very difficult to control. The battery on them barely lasts an hour despite being advertised as lasting up to 2 hours. Despite all these problems they are refusing to issue us with a refund, instead requesting that we return the devices so that they can inspect them.”

Helpful Report

“Excellent online service and delivery prompt U would recommend very highly”

Helpful Report

“The go-kart attachment is such a clever & fun addition to the hoverboard. Easy to assemble and use. Couldn’t recommend more highly!”

Helpful Report

“Excellent service from start to finish! Speedy delivery with updates when you parcel was getting closer to delivery. Very good description for hoverboards and good pictures.. Hoverboard was very good quality and sturdy. My daughter loves it! No complaints would definitely recommend to a friend!”

Helpful Report

“Great service from start to finish. Quality scooter my son loves it. Very shops price too.”

Helpful Report

“This is a very professional website. No fuss and straight to the point. The delivery process was very smooth. The hoverboard came on time. Excellent quality. Overall very good value for money.”

Helpful Report

“Super fast delivery”

Helpful Report

Official Hoverboard is rated 4.8 based on 3,477 reviews