Official Hoverboard Reviews

4.8 Rating 3,364 Reviews
95 %
of reviewers recommend Official Hoverboard
4.8
Based on 3,364 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Official Hoverboard Reviews

About Official Hoverboard:

Official CE Certified Hoverboard (Swegway / Segway) Supplier. We Provide Nothing Less Than Perfect Products - "Excellence Is Our Benchmark". Wide Range Of Colours And Sizes To Choose From. Accessories Including Hoverkarts Are Available. Follow Us On Our Social Media Platforms For Latest Updates. 24/7 Customer Support

Visit Website

Phone:

02032897465

Email:

Info@OfficialHoverboard.co.uk

Location:

Access Office Suits 125, Kingsbridge Road, Alfreds Way, Barking
London
IG110BD

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Official Hoverboard 5 star review on 24th February 2024
Anthony O
Official Hoverboard 5 star review on 24th January 2024
Marilyn D
Official Hoverboard 5 star review on 24th January 2024
Marilyn D
Official Hoverboard 5 star review on 17th December 2023
Miroslaw L
Official Hoverboard 5 star review on 11th September 2023
Dawn M
Official Hoverboard 5 star review on 19th December 2022
Elena V
Official Hoverboard 5 star review on 16th December 2022
Karen S
23
Anonymous
Anonymous  // 01/01/2019
Ordering was quick and easy and my hover board arrived really quickly. Haven’t used it yet as it is a Christmas present but it look amazing and can’t wait for my daughter to try it!!
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Came quick it’s all looks okay! Not opened and tried as it’s for Christmas and can’t wait to see her reaction 🥰
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My son is delighted with his hoverboard which arrived today for his birthday.
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Very helpful Good communication
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My son was so exited when he received it, he was in his glory going out on it, few hours later he came home crying, one of the bolts for the hand control had came out, he spent 2 hours with his dad trying to retrace his steps finally found it. definitely think they should extra bolts.
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Amazing service. Fast delivery. Great.
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I received my scooter yesterday and I'm really happy with it, but there has been a letdown too, after plugging in and charging for first time the charger cut out half an hour in and now does not work, it got very hot. Hopefully you could send me a new charger as it hasn't had a chance to fully charge. Regards Paul
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Very quick delivery and good communication.
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Super fast delivery
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My son was thrilled with his hoverboard and kart and has used everyday since I put it together. We love the styling, including colour choice, bluetooth (to play music) and the flashing lights. It came surprisingly quickly too. Best buy this year.
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Having brought two hoverboards for my daughters this year at the same time, delivery, packaging and simplicity of ordering was brilliant. Once unboxed and charged easy to set up and away when the girls. Brilliant addition to the household
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Overall good product, However small part loose inside of a board I’ve had to send it back and still awaiting for it to be looked at. Hopefully with some luck it will all be repaired and sent back so far good customer service
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Only had it for a week but my daughter is very happy with it 👍🏻
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My son was really pleased with this as red is his favour colour & camo is his thing at the moment the only issues we have had with the kart is the bolts need tightened often as one came off completely but luckily found it on the way home & saved us a trip to the hardware shop plus the wear on the wrap on the hover board as appears to be fading since having the kart attached as this is his favour way to wiz around as can go faster. All in all a great gift.
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Bought the hover board and cart attachment for my 8 year old son for Christmas. Pre ordered it and it came mid November. Tried ot out but led lights didn't seem right. Contacted hoverboard and supplied a video of issue. Was assured no fault. Christmas day came and he loved it. Issue started again when he could only go in circles. Contacted Hoverboard and was sent back for repair. Came back 5 days later and seems fine. Happy with the service and understand these things happen. Great response from Hoverboard. Only gripe is I had to pay to return it. I could understand this if I was looking for a refund but not for a repair.
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Very happy daughter has been careering around the house ever since her hoverboard arrived for Xmas. No issues so far, pretty simple to set up. Slight issue getting the model I specifically ordered but, once sorted, delivery was quick & efficient.
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Speedy delivery and quality items
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My 10 year old son has only managed a couple of short goes on his new Hoverboard due to the weather but is already quite comfortable on it and going solo. The machine seams well made and does what it is supposed to. The instructions could be better, photos would help.
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Good service, delivery was slightly later than expected but they responded quickly to my email chasing it up. Hoverboard/kart package is great.
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Good communication and good quality product
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Official Hoverboard is rated 4.8 based on 3,364 reviews