Oak Furniture Superstore Reviews

Name: Oak Furniture Superstore
Address: Kinetic Business Centre, Borehamwood, Elstree, Hertfordshire
Rating: 4.45

4.5 Rating 82 Reviews

87 %

of reviewers recommend Oak Furniture Superstore

Company Reviews

Metrics

4.5

Based on 82 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Telephone, Email

Anonymous

Anonymous // 01/01/2019

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“Great product, well packed, delivered on time. Would recommend.”

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Posted 5 years ago

Thanks for taking the time to leave a review for us. We're so glad to hear it was an all round positive experience.

Posted 5 years ago

“Recieved 4 more chairs than I ordered but other than that can't fault the service.”

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Posted 5 years ago

Hi, We apologise for the processing error which means you had extra chairs, but are pleased that you enjoyed the service.

Posted 5 years ago

“Excellent value for money and customer service. Would definitely recommend.”

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Posted 5 years ago

Great to hear Douglas, thank you taking the time to post a review.

Posted 5 years ago

“Hoid quality oak furniture. Sadly self assembly though and dining chairs were a nightmare to put together as holes not well alightend.”

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Posted 5 years ago

Thank you for this review Linda. We are sorry if you found the chair assembly a nightmare, we are always on hand to offer advise if a customer needs any assistance and we apologise for any inconvenience

Posted 5 years ago

“Nothing is very good, excellent or 10/10 ... very pleased with the table and chairs. Price and quality were good and would highly recommend. The table is of a solid build and looks good”

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Posted 5 years ago

Hi Ross, this is so great to hear. We thank you for this review and hope you continue to enjoy your items.

Posted 5 years ago

“Lovely table, the finish around the bottom is not perfect and the edge on the metal under the table is quite sharp so you have to be careful when sitting down. The chairs are very comfortable. The delivery was very good. Notified me with times etc as the men were very friendly and helpful.”

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Posted 5 years ago

Hi Lisa, thank you for this kind review, we are pleased you like the item for the most part. We have emailed you to request more information about the sharp edge you mention so we can try and resolve this for you. I am sorry for any inconvenience this is causing.

Posted 5 years ago

“Bought this as a Christmas present for my son and daughter in law I was pleased with the quality and price it was delivered when they said it would which is a big help this day and age would recommend thanks”

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Posted 5 years ago

Hi Susan, this is great to hear and we hope your son and daughter in law like it. We thank you so much for reviewing the service.

Posted 5 years ago

“Brilliant service, very good communication, table and chairs very good value.”

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Posted 5 years ago

HI David, this is great to hear, thank you for this review, we appreciate it.

Posted 5 years ago

“Just what we were looking for our kitchen. It’s mainly just the two of us but with the small fold out leafs out can comfortably seat 4. Well made and easily put together.”

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Posted 5 years ago

Thank you so much for this review Derek, we appreciate you taking the time to post and are really pleased to hear that you are happy with your kitchen table.

Posted 5 years ago

“Really pleased with my Bianco extending table and 8 Cavello chairs. Seriously well packed, good solid table and comfy chairs. Very happy and the delivery men were very helpful and polite.”

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Posted 5 years ago

Hi Tracy, this is great to hear, we thank you for taking the time to post a review.

Posted 5 years ago

“FABULOUS RANGE OF FURNITURE - EXACTLY THE STYLE OF DINING TABLE AND BENCHES I REQUIRED TO FINISH A CONTEMPORARY KITCHEN. QUALITY AND PRICE EXCELENT - HELPFUL CUSTOMER SERVICE AND SEAMLESS DELIVERY.”

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Posted 5 years ago

Thank you for this review, we are so pleased to hear you like your items and enjoyed your experience with us.

Posted 5 years ago

“We bought the kitchen furniture set because our friends had the same set, when it came the table top finish was bad on the underside it had not been rubbed down and was not painted white as our friends set had been finished, otherwise we liked it.”

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Posted 5 years ago

We apologise that the item you received does not fully meet your expectations. We are happy that the majority of the item is of good quality and apologise the underside is not finished as expected. I believe Customer Services have been in touch and will look into this once they receive the information they have requested from yourself.

Posted 5 years ago

“I bought a glass dining table with 4 cream chairs. The chairs are so comfortable and table is perfect size. The delivery was great too delivered on time and I was kept up to date all the way till it was delivered. The price for the furniture was very reasonable I’m very impressed”

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Posted 5 years ago

Thanks for this amazing review, we're pleased to hear that the overall experience of shopping with us left you feeling impressed. Enjoy your furniture!

Posted 5 years ago

“Good service and great staff”

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Posted 5 years ago

Hi, that's great to hear Afrim, thank you for the review.

Posted 5 years ago

“The Oak table and 6 fabric covered chairs arrived in pieces, but were very easy to put together. The table is excellent quality and was well packed, no marks and the chairs simarly looked very smart. Overall we were very very happy with them and the service we received from Oak furniture Superstore, Wouldnt hesitate to recommend.”

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Posted 5 years ago

Carolyn, this is exactly the service and item quality we intend to deliver to our customers and we are thrilled to hear this. We appreciate you taking the time to review your experience with us, thank you.

Posted 5 years ago

“Purchase 2 sideboards and must say we are delighted with the quality and the customer service from Oak Furniture Superstore. Would definitely purchase again.”

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Posted 5 years ago

Hi Jill, thank you for taking the time to post a review. We are very pleased to hear you are happy with your items and the service you received.

Posted 5 years ago

“Beautiful furniture”

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Posted 5 years ago

So pleased to hear this, thank you Reena!

Posted 5 years ago

“The wardrobe I ordered is ok but the drawers get stuck when opening and as such are virtually unusable. Very disappointed with the quality.”

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Posted 5 years ago

Hi David, thank you for your feedback. We apologise that you are experiencing issues and have emailed you to request more details so we can try and help. I am sorry for any inconvenience.

Posted 5 years ago

“Dining set was as seen on web site , just what we wanted very solid not too difficult to put legs on . Looks very good had very favourable comments , excellent value for money .”

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Posted 5 years ago

Thank for taking the time to review our service, we are pleased to hear that you like the item you received from us.

Posted 5 years ago

“Excellent support..had to change the order for delivery which was done smoothly ...quality of table bought also v good...”

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Posted 5 years ago

We are so pleased you enjoyed your experience with us and like your item. Thank you for posting a review Rajeev.

Posted 5 years ago

Oak Furniture Superstore is rated 4.5 based on 82 reviews