Oak Furniture Superstore Reviews

4.38 Rating 65 Reviews

85% of reviewers recommend Oak Furniture Superstore

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"Great hassle free service - dining chairs look great. Thank you."

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Posted 1 week ago

Thank you for taking the time to post a review, we are thrilled you enjoyed your experience with us.

Posted 1 week ago

"Excellent service; fabulous communication on item that was temporarily out of stock; delivered within a few days of being back in stock. Great quality; great value for money."

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Posted 1 week ago

Hi, thank you for this review, we are pleased you enjoyed your experience with us.

Posted 1 week ago

"The dining table & chairs we ordered are a gorgeous piece of furniture that fits in our family home perfectly. However it took the delivery company three separate days to deliver the item (first the chairs, then the table legs & lastly the table). Subsequently this has unfortunately put us off of ordered from Oak Furniture Superstore again, even though we are desperate for more furniture to finish our new home."

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Posted 1 month ago

Hi Laura, We are very sorry for the experience you have had with our couriers, which we will review in full. We have just tried to call you, to apologise more appropriately and we hope to speak with you soon, We are pleased to hear that you like your items once received and thank you for this feedback.

Posted 1 month ago

"Great product, well packed, delivered on time. Would recommend."

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Posted 2 months ago

Thanks for taking the time to leave a review for us. We're so glad to hear it was an all round positive experience.

Posted 1 month ago

"Recieved 4 more chairs than I ordered but other than that can't fault the service."

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Posted 2 months ago

Hi, We apologise for the processing error which means you had extra chairs, but are pleased that you enjoyed the service.

Posted 1 month ago

"Excellent value for money and customer service. Would definitely recommend."

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Posted 2 months ago

Great to hear Douglas, thank you taking the time to post a review.

Posted 1 month ago

"Hoid quality oak furniture. Sadly self assembly though and dining chairs were a nightmare to put together as holes not well alightend."

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Posted 2 months ago

Thank you for this review Linda. We are sorry if you found the chair assembly a nightmare, we are always on hand to offer advise if a customer needs any assistance and we apologise for any inconvenience

Posted 1 month ago

"Nothing is very good, excellent or 10/10 ... very pleased with the table and chairs. Price and quality were good and would highly recommend. The table is of a solid build and looks good"

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Posted 2 months ago

Hi Ross, this is so great to hear. We thank you for this review and hope you continue to enjoy your items.

Posted 1 month ago

"Lovely table, the finish around the bottom is not perfect and the edge on the metal under the table is quite sharp so you have to be careful when sitting down. The chairs are very comfortable. The delivery was very good. Notified me with times etc as the men were very friendly and helpful."

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Posted 2 months ago

Hi Lisa, thank you for this kind review, we are pleased you like the item for the most part. We have emailed you to request more information about the sharp edge you mention so we can try and resolve this for you. I am sorry for any inconvenience this is causing.

Posted 2 months ago

"Bought this as a Christmas present for my son and daughter in law I was pleased with the quality and price it was delivered when they said it would which is a big help this day and age would recommend thanks"

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Posted 2 months ago

Hi Susan, this is great to hear and we hope your son and daughter in law like it. We thank you so much for reviewing the service.

Posted 2 months ago

"Brilliant service, very good communication, table and chairs very good value."

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Posted 2 months ago

HI David, this is great to hear, thank you for this review, we appreciate it.

Posted 2 months ago

"Just what we were looking for our kitchen. It’s mainly just the two of us but with the small fold out leafs out can comfortably seat 4. Well made and easily put together."

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Posted 2 months ago

Thank you so much for this review Derek, we appreciate you taking the time to post and are really pleased to hear that you are happy with your kitchen table.

Posted 2 months ago

"Really pleased with my Bianco extending table and 8 Cavello chairs. Seriously well packed, good solid table and comfy chairs. Very happy and the delivery men were very helpful and polite."

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Posted 2 months ago

Hi Tracy, this is great to hear, we thank you for taking the time to post a review.

Posted 2 months ago

"FABULOUS RANGE OF FURNITURE - EXACTLY THE STYLE OF DINING TABLE AND BENCHES I REQUIRED TO FINISH A CONTEMPORARY KITCHEN. QUALITY AND PRICE EXCELENT - HELPFUL CUSTOMER SERVICE AND SEAMLESS DELIVERY."

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Posted 2 months ago

Thank you for this review, we are so pleased to hear you like your items and enjoyed your experience with us.

Posted 2 months ago

"We bought the kitchen furniture set because our friends had the same set, when it came the table top finish was bad on the underside it had not been rubbed down and was not painted white as our friends set had been finished, otherwise we liked it."

1 Helpful Report

Posted 2 months ago

We apologise that the item you received does not fully meet your expectations. We are happy that the majority of the item is of good quality and apologise the underside is not finished as expected. I believe Customer Services have been in touch and will look into this once they receive the information they have requested from yourself.

Posted 2 months ago

"I bought a glass dining table with 4 cream chairs. The chairs are so comfortable and table is perfect size. The delivery was great too delivered on time and I was kept up to date all the way till it was delivered. The price for the furniture was very reasonable I’m very impressed"

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Posted 2 months ago

Thanks for this amazing review, we're pleased to hear that the overall experience of shopping with us left you feeling impressed. Enjoy your furniture!

Posted 2 months ago

"Good service and great staff"

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Posted 2 months ago

Hi, that's great to hear Afrim, thank you for the review.

Posted 2 months ago

"The Oak table and 6 fabric covered chairs arrived in pieces, but were very easy to put together. The table is excellent quality and was well packed, no marks and the chairs simarly looked very smart. Overall we were very very happy with them and the service we received from Oak furniture Superstore, Wouldnt hesitate to recommend."

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Posted 2 months ago

Carolyn, this is exactly the service and item quality we intend to deliver to our customers and we are thrilled to hear this. We appreciate you taking the time to review your experience with us, thank you.

Posted 2 months ago

"Purchase 2 sideboards and must say we are delighted with the quality and the customer service from Oak Furniture Superstore. Would definitely purchase again."

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Posted 2 months ago

Hi Jill, thank you for taking the time to post a review. We are very pleased to hear you are happy with your items and the service you received.

Posted 2 months ago

"Beautiful furniture"

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Posted 2 months ago

So pleased to hear this, thank you Reena!

Posted 2 months ago

Oak Furniture Superstore is rated 4.38 based on 65 reviews

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