Nursing Times Reviews

Name: Nursing Times
Rating: 4.20

4.2 Rating 182 Reviews

3 %

of reviewers recommend Nursing Times

Company Reviews

Metrics

4.2

Based on 182 reviews

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Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Telephone

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very bad customer service. I had £79 taken from my bank account. I phoned customer services , due to having issues with my subscription, which limits me to a very few articles. I tried logging out then in again, for my subscription to work. I tried to access the CPD zone, and says it’s for subscribers only not registrants. I called customer service today, and they said they will email me back, to address the problem and they did not bother. I think I am going to cancel my subscription, as I have had enough of the poor customer service, it is a mess. £79 is a lot of money if you are struggling to read articles. I am very disappointed with the subscription, and expect better. I thought Nursing Times was a reputable magazine, but it is clearly not.”

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Posted 1 month ago

“I have bought an online prescription and am not able to view the articles or access the full prescription I have written to customer service and have not received an email back”

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Posted 6 years ago

“Subscribed to you paid £36 which came off my account 18/3/19, everytime I try to access account it wont let me.”

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Posted 6 years ago

“Very disappointing”

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Posted 6 years ago

“I am student who relies on this nursing journal for my assignments. Everytime u have attempted to use the journals I am asked to subscribe which works out very expensive for me.”

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Posted 6 years ago

“Paid for a subscription 2 April and still no magazine and promised cpd and revalidation folder on the 11 May . When I phoned to enquire the person I spoke to didn’t evan know anything about a advertised folder and I would not receive a April magazine due to printing planning!! I am very disappointed and would like a refund and cancel subscription Julie Dunkley”

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Posted 7 years ago

“Sorry have not received a copy of the NT since subscribing - so unable to comment. As you can imagine I am not very pleased!”

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Posted 7 years ago

Hi, Thank you for your feedback a member of our customer services team will contact you today to help resolve the issue. Thanks, EMAP Customer Services Team

Posted 7 years ago

“We are NOT Miss Rush, we KEEP asking you how you got our email, you NEVER sort it OUT..we are VERY annoyed with you”

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Posted 7 years ago

Hi there! Thank you for your feedback. A member of our dedicated customer services team will be in contact shortly to assist you in this matter. Kind regards, The Nursing Times Team.

Posted 7 years ago

Nursing Times is rated 4.2 based on 182 reviews