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NS Watersports Reviews

4.7 Rating 928 Reviews
93 %
of reviewers recommend NS Watersports
4.7
Based on 928 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read NS Watersports Reviews
Visit Website

Phone:

01642 520234

Email:

sales@nswatersports.com

Location:

NorthShore WatersportsTees Barrage International White Water CentreTees Barrage WayTees Barrage
Stockton on Tees
TS18 2QW

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Anonymous
Anonymous  // 01/01/2019
Service was both prompt and efficient.
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Posted 5 years ago
HI Thanks for the review, really appreciate it Best regards, Kevin
Posted 5 years ago
Lots of help & prompt service
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Posted 5 years ago
Hi Thanks for the review Best regards, Kevin
Posted 5 years ago
Great Drysuit at a good price. Supper fast delivery.
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Posted 5 years ago
HI Andy, Thanks for the review, really pleased you liked the suit and it all arrived as it should. Hope we can help in the future best regards, kevin
Posted 5 years ago
Customer Service was excellent. Kevin was very helpful, discussed various options and everything arrived promptly as promised.
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Posted 5 years ago
HI Thanks for your review, always happy to help in anyway we can. Please everything arrived as it should. Hope we can help again in the future Best regards, kevin
Posted 5 years ago
The shoes were delivered quickly and in perfect condition. Would recommend to others and use NS Watersports again.
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Posted 5 years ago
Hi Thanks for your review, much appreciated. Let us know if we can help in the future Best regards, Kevin
Posted 5 years ago
Great Service, good product and quick delivery.
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Posted 5 years ago
Hi Thanks for the review, Much appreciated. Best regards, Kevin
Posted 5 years ago
1st time buyer, products arrived in decent time and packaged well. Thanks!
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Posted 5 years ago
Have been buying products from North Shore since they made kayaks. Very knowledgeable people and the kit is spot on and at a competitive price. Shipping is quick. I am a returning customer
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Posted 5 years ago
Thanks for the review, much appreciated, always happy to help. Best regards, kevin
Posted 5 years ago
Prompt delivery and email to explain that it was coming as 2 parcels, fabulous thankyou!
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Posted 5 years ago
HI Many thanks for the review, glad we got everything to you. Let me know if we can help again Best regards, Kevin
Posted 5 years ago
Great products and great service. Thank you!!
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Posted 5 years ago
Thanks for the review, Best regards, Kevin
Posted 5 years ago
Easy to use website. Telephone query was answered promptly. Goods despatched same day and received within 24h. Excellent service.
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Posted 5 years ago
HI Thanks for the review, always try and dispatch orders the day we receive. Hope we can help you in the future Best regards, Kevin
Posted 5 years ago
My order was a bit of a emergency rush job as going away kayaking. A slight delay in my order as it was out of stock caused me a panic but after phoning NS Watersports & explaining I cannot fault their customer service. They changed method of delivery to ensure it arrived on time.
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Posted 5 years ago
HI Ian, Many thanks for your review, really pleased everything worked out as it should, we will always try and help whenever possible. Hope we can help in the future Best regards, Kevin
Posted 5 years ago
Very good service and delivery received in good time.
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Posted 5 years ago
Excellent service. Received item next day in appropriate packaging. All ready to go
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Posted 5 years ago
The guys in the shop REALLY know what they are talking about. As the shop is by a watersport facility they essentially 'do what they know'. You're in great hands in terms of advice and help if you've never tried watersports before. My husband and I spent ages in the shop asking and questioning as we wanted to try something new together. We bought 2 kayaks with gear and we have been out a few times and absolutely love it! The guys give you the confidence and sound advice to stay safe and try something new. You can also hire and have lessons before you buy. What more could you ever want? Well done NSW!
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Posted 5 years ago
A very good and speedy service. I will use them again.
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Posted 5 years ago
Very professional and helpful when I needed to exchange for a smaller size. Lovely aqua shoes, fit for purpose.
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Posted 5 years ago
These folks were great to deal with. Very prompt dispatch, great communication (had a personal email from the Retail Manager to let me know my item had been sent) and the item made it across to the other side of the world in great shape. I will definitely be buying from them again. They have my highest recommendation.
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Posted 5 years ago
Your service was excellent, ordering easy and goods arrived almost immediately. Product was not what I was after as I was looking for a dry bag to store a few clothes in at the beach, when the 3L was too small I wrongly assumed the 5L would do the job. But the 5L is a longer bag than the 3L and not a bag that is wider that I really wanted.
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Posted 5 years ago
My order was dealt with promptly and I have used the kayak seat for the first time yesterday and it appears to be OK. I am a bit concerned about its durability and hope it will survive the rigours I put it through when normal kayaking
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Posted 5 years ago
HI Peter, Thanks for the review. Much appreciated. Any problems with the durability of the seat, please get in contact. Best regards, Kevin
Posted 5 years ago
NS Watersports is rated 4.7 based on 928 reviews