Appliancentre - North London Appliance Repairs Reviews

Name: Appliancentre - North London Appliance Repairs
Address: 219 Regents Park Road, London, London Borough of Barnet
Rating: 4.06

4.1 Rating 906 Reviews

77 %

of reviewers recommend Appliancentre - North London Appliance Repairs

4.1

Based on 906 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

About Appliancentre - North London Appliance Repairs:

Appliancentre / North London Appliance Repairs is professional domestic appliance repair company situated in London. We specialise in sales, installations and repairs on most makes and models of kitchen appliances, including washing machines, tumble dryers, dishwashers, gas and electric cookers, fridge freezers and freezers, ovens, extractor hoods and more. For your peace of mind all our repairs come as standard with our 12 months parts and labour guarantee.

Visit Website

Phone:

02082263633

Email:

info@northlondonappliances.com

Location:

219 Regents Park Road,
London
London Borough of Barnet
N3 3LD

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Appliancentre - North London Appliance Repairs 5 star review on 13th February 2025

Julia

Appliancentre - North London Appliance Repairs 5 star review on 24th May 2024

"Dan S

Anonymous

Anonymous // 01/01/2019

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“Recovered from a £112K scam thanks to HackingProTeam”

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“5-star protection, 100% satisfaction! - Thanks, HACKINGPROTEAM!”

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“Booked an installation for a dishwasher a week ago and received an email today to say it's cannot be fulfilled - one day before installation appointment. Poor customer service on the phone to the extent the call handler cut me off abruptly. avoid and won't be using again.”

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“I ordered a washing machine online at the beginning of April, because I was convinced by the positive review from other customers. They must be fake. The item I ordered was not available to be shipped, Appliancentre kept me waiting for nearly two weeks saying every day that the appliance would come the day after. They never delivered. Then they cancelled the order but never sent me back my money. It's a month now. I AM STILL FIGHTING TO HAVE MY MONEY BACK!!!! Beware.”

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“Awful service, no communication guy on the phone was rude and hung up, then cancelled with no reason. DO NOT USE.”

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“Very efficient booking and initial diagnosis of the problem with my range oven. The part was ordered and fitted within a week. Great service, thank you.”

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“Fantastic Experience Buying a Bosch Hob from Appliancentre! I recently purchased a Bosch hob from Appliancentre, and I couldn’t be happier with my experience! From start to finish, the process was smooth, efficient, and stress-free. The website was easy to navigate, and I found exactly what I was looking for at a great price. I had a few questions about the model, and the customer service team was extremely helpful, knowledgeable, and friendly. They provided clear advice and ensured I was confident in my purchase. The delivery was quick and on time, with excellent communication throughout. I received updates on my order and was given a precise delivery window, so I didn’t have to wait around all day. The delivery team was polite and handled the appliance with care. Installation: The installer team was top-notch—professional, efficient, and very tidy. They installed the hob quickly, made sure everything was working perfectly, and even gave me some helpful tips on how to use it. They cleaned up after themselves, leaving my kitchen spotless. Overall, I highly recommend Appliancentre for anyone looking to buy a new appliance. Their combination of great customer service, fast delivery, and expert installation made this a 5-star experience. I will definitely be returning for future purchases!”

Helpful Report

“Excellent Service from Appliancentre – Highly Recommended! I purchased a Bosch hob from Appliancentre, and the entire experience was outstanding. From ordering to installation, everything was handled professionally and efficiently. Customer Service: The team was incredibly helpful and knowledgeable, answering all my questions and ensuring I chose the right hob for my needs. Their friendly and professional approach made the process seamless. Delivery: Delivery was prompt and well-organized, with clear communication every step of the way. I was given a convenient time slot, and the team arrived exactly as promised. They handled the appliance with great care, which I really appreciated. Installation: The installer was fantastic—skilled, efficient, and meticulous. The hob was fitted perfectly, tested thoroughly, and they even took the time to explain its features. They left the space spotless, which was a great touch Overall, I couldn’t be more pleased with my purchase. Appliancentre’s excellent service, reliable delivery, and professional installation make them a top choice. I’ll definitely be shopping with them again!”

Helpful Report

“Outstanding Service from Appliancentre – Highly Recommended! I purchased a Bosch Washing machine from Appliancentre, and I am extremely impressed with the entire experience. From ordering to installation, everything was handled smoothly and professionally.The team was helpful, knowledgeable, and friendly. They answered all my questions and guided me in choosing the right hob. Their ability and excellent communication made the process easy and stress-free.The delivery service was efficient and well-organised. I received prompt updates and was given a clear delivery window. The team arrived on time and handled the appliance with great care.The stuff by the name Mahmud did a fantastic job—quick, professional, and detail-oriented. The hob was installed perfectly, tested for safety, and they even explained how to use it properly. Everything was left clean and tidy afterward. I had a five-star experience with Appliancentre. Their top-notch customer service, prompt delivery, and expert installation make them my go-to choice for appliances. I will definitely be shopping with them again!”

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“I purchased a beautiful hob from Appliancentre and Mahmood installed it. He is a perfect person and professional. I called to the store several time and they helped me for choosing the right one very gentle. I highly recommend to buy appliances from this shop.”

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“Very efficient. Would definitely recommend.”

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“Absolutely appalling service. I paid £96 for a call-out, and despite repeated attempts—via phone, email, and live chat—I have yet to receive an invoice. Every interaction has been met with shocking rudeness. When I requested to speak to a manager, I was abruptly hung up on. This has happened repeatedly, with calls ending in a dismissive "bye." Over 20 attempts to resolve this issue, and yet no progress. Their lack of professionalism and complete disregard for basic customer service is unacceptable. Avoid this company at all costs—don’t waste your time, money, or patience.”

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“I wish I had read all the negative comments before purchasing from them. I ordered from them explicitly because the website confirmed a delivery date of the 2nd of January. The 2nd comes and no delivery. I called for an update and I was then told this was an error on their part (on a call that they record as I know they will comment in response.) They had not emailed or called me to share this. I asked for an updated delivery date and was told maybe the 3rd or 4th and that he would contact me with an update. No updates. I called again on the 3rd for an update and was told I'd be called back as it might be that day (again on a recorded call). Towards the end of day on the 3rd I called for an update to see if I could leave home. I experienced the rudest customer service at this point. Then my calls were ignored and I was only able to request a refund by going through Euronics to get my call answered. I then spoke to the owner who confirmed he would refund me. It's now been two weeks and no refund or response to any of my emails. Apparently they like to reply to reviews so maybe this will get me my refund and a response finally.”

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“Good response and I await parts to fix the problem”

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“Very prompt response, parts fitted and machine working! Ali very helpful.”

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“Hi there - the engineer still has not been due to ill healthso still a broken oven and the job is not complete. thanks”

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“The gentleman who repaired my oven was very efficient, professional and friendly.”

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Hi there, Thank you for your 5-star review! We're thrilled to hear that our technician was efficient, professional, and friendly during your oven repair. It’s our aim to provide excellent service, and it’s great to know we met your expectations. If you ever need further assistance, don’t hesitate to reach out! Best regards, North London Appliance Repairs

“He was there on time, knew what he was doing and explained the issue and best possible fix.”

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Hi there, Thank you for your 4-star review! We're delighted to hear that our technician arrived on time, was knowledgeable, and took the time to explain the issue and the best possible fix. Your feedback is important to us, and if there's anything we can do to elevate your experience to a 5-star one, please let us know. Best regards, North London Appliance Repairs

“Easy and quick to book an engineer visit and they arrived on time. Clear and helpful diagnosis of the problem. Great service”

Helpful Report

Hi there, Thank you for your fantastic 5-star review! We're so pleased to hear that you found it easy to book an engineer and that they arrived on time. It's great to know that the diagnosis was clear and helpful. Your satisfaction is our priority, and we’re glad we could provide you with great service. If you need any further assistance, feel free to reach out! Best regards, North London Appliance Repairs

“The operative wasn’t able to fix our machine, but he was honest that he didn’t think the repairs were economical, rather than us wasting money and time on repairs that wouldn’t last, which we appreciated. Booking was also easy and efficient.”

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Hi there, Thank you for your 4-star review! We truly appreciate your understanding regarding the technician's assessment about the repairs not being economical. It’s our priority to be honest and transparent to save our customers time and money. We're also glad to hear that you found the booking process easy and efficient. If you need any further assistance or have questions in the future, don’t hesitate to get in touch! Best regards, North London Appliance Repairs

Appliancentre - North London Appliance Repairs is rated 4.1 based on 906 reviews